Ratings based on 1,041 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 24, 2015
Very nice hotel to be near to Santa Monica. Great room service and values are fare
4 out of 5
Recommended
for Families
by A verified traveler

All good, would stay again

Posted Jan 20, 2015
Pros: sevice
Location: Shop on third
hotel was great, maybe check location and see if suits your needs as little further away from beach, but suited us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland

DoubletreebyHilton ; Santa Monica,Calif.

Posted Jan 16, 2015
Pros: Beautiful facility , excellent people .
Cons: They could have complimentary umbrellas for rainy days [ which we had ] .
Location: Santa Monica is a fun town for shopping,dining,touring -- and there is a free shuttle that takes you where you want to go.
We stayed 3 nights - everything was perfect - a very nice,well run hotel .
Comment from Hotel Management
Jan 22, 2015 by Brian, Hotel Management
Thank you for this wonderful 5 star review! I agree. We have a great staff and a fantastic location. Perfect spot for a visit to the LA area. Thank you for staying with us and we look forward to seeing you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom auckland, new zealand

Good experience for two nights in Santa Monica

Posted Jan 11, 2015
Pros: Clean, friendly helpful staff.
Location: As before it is a wee walk from the pier and the 3rd street shopping promenade, the Big Blue bus stops right outside which is very convenient.
The double queen room was clean and not too old and the additional but a bit odd inside-window sofa/lounge/2nd tv was a nice addition to spread out in. Breakfast food was average but as expected. The surroundings were not so nice -motorway, admin buildings, no views and it's a good ten minute walk to pier so just be aware of that. For price it's good for Santa Monica if you don't want to pay hugely in the ocean front, esp for a family that needs room. FYI We paid US$45 flat rate for town car to LAX, The concierge persuaded us this was better than a taxi that would charge by the time however it was Saturday morning and we got there in record time and I suspect a taxi would've been considerably cheaper. Just saying.
Comment from Hotel Management
Jan 22, 2015 by Brian, Hotel Management
Thank you for taking the time to provide this four star rating. We look forward to your return to assure your next stay is five star. I will speak to the concierge to find out about the town car. We appreciate your business and look forward to seeing you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Very pleasant. Nice facility, great services, excellent food in the restaurant.
Comment from Hotel Management
Jan 14, 2015 by Brian, Hotel Management
Thank you for your wonderful comments. We are in a great location and our Chef puts together an incredible breakfast buffet along with tasty culinary delights. I am glad you enjoyed our restaurant providing the nutrition needed before venturing off to all the wonderful sites to see in Santa Monica including the beach, 3rd street promenade and world famous Santa Monica Pier. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

nice hotel close to downtown.

Posted Dec 17, 2014
Pros: cleanliness, proximity to town, stores and beach
Cons: I have an issue paying that kind of money when there is no complimentary coffee in the morning
Location: beach, stores, restaurants
Wanted to be close to the beach and the 3rd street promenade. this hotel met my criteria. Hotel restaurant was nice and lobby was comfortable
Comment from Hotel Management
Dec 18, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We do have a great location, just a quick walk to the beach, 3rd street promenade, Venice beach and world famous Santa Monica Pier. Thank you for staying with us and we hope you will give us another chance to take care of you. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Good location

Posted Dec 13, 2014
I stayed at this hotel in late November and early December. The suite was spacious and clean. Staff were friendly and helpful. The hotel is in a good location, easy walk to the beach and to the 3rd Street promenade. There is a courtesy bus too if you don't want to walk. Buffett breakfast was good. Overall I enjoyed my stay.
Comment from Hotel Management
Dec 16, 2014 by Brian, Hotel Management
Thank you for taking the time to write such a nice review of our hotel. You are correct. We are fortunate to be in such a great location with easy access to Hollywood, Beverly Hills and the other wonderful sites in LA while also are a quick walk to the beach, 3rd Street Promenade, Venice Beach and world famous Santa Monica Pier. When you combine this with our huge two room suites equipped with comfy bedding and bathrobe, microwave, refrigerator and pullout sofa bed and our service oriented, friendly staff we have all the makings for a wonderful vacation. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Double Ttees Samlnta Monica.

Posted Dec 4, 2014
The service was excellent and majority of staff pleasant and wlling to help. Overall good experience and would go back - excellent breakfast.
Comment from Hotel Management
Dec 6, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We do have a wonderful location and the team keeps it very clean and lives a service culture that can easily been seen in their contagious smiles. And we do have nice comfortable rooms which allow our guests to spread out and relax. Thank you for sharing and we hope to see you back again soon. Warm regards, Brian Murphy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Pros: Everything.
Cons: Not a thing.
Location: You name it, it's nearby to do!
Wonderful! Rooms were very clean. Hotel staff was very helpful. We would absolutely stay there on our next visit.Thank you very much.
Comment from Hotel Management
Dec 6, 2014 by Brian, Hotel Management
What wonderful comments. I will be sure to share this with our staff that prides themselves in providing a first class experience for all our guests. Thank you for noticing and taking the time to let us know. We hope to see you back again soon. Brian Murphy
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo, Japan

Great cost-effectiveness

Posted Nov 26, 2014
Pros: Spacious room, Cost-effectiveness
Cons: Wish I could have had complementary bottle of water in the room.
Location: 3rd Street Promenade, Santa Monica Pier
The 1 bedroom suite with I king bed room I booked was clean and spacious even though it was the least expensive. The staff are friendly. I was so glad that my room was ready when I arrived around 11am. The warm cookie the reception offered me at my arrival made me happy after long flight. Walk distance to the 3rd street promenade and the pier. I even walked to farther for light exercise. Although hotels near Santa Monica Beach are pretty pricey, I think that this hotel is a good bargain. I recommned this hotel for any purpose (family, couple, business) except those who expect fancy environment. I will definitely come back when I have a chance. 一番安かったお部屋でしたが、スイート仕様で大変広く、2人が同時に身支度するのも全く問題ありませんでした。部屋の施設も清潔度も合格です。冷蔵庫は何も入ってないので、自分で買った飲食物を入れるスペースが十分あったのも便利でした(飲み物は1階の売店で買えます)。スタッフはフレンドリーです。午前11時頃に着いたにも関わらず、既に部屋が用意されていて、暖かいクッキーももらえて、長いフライト疲れには有難かったです。3rd Streetプロムナードやピアにも歩いて行けます(徒歩5~10分位)。私は運動がてら更に遠くまで歩いていきました。 サンタモニカのビーチ近くのホテルは概してお高い中、こちらの費用対効果はかなり良いです。キラキラなゴージャスホテルを期待するのでない限り、家族・カップル・ビジネスいずれにもお薦めです。
Comment from Hotel Management
Dec 1, 2014 by Brian, Hotel Management
Thank you for sharing your experience with us. We are a great hotel for families. Our suites have a nice sized bedroom and a sitting room with a microwave, refrigerator and a pull out sofa allowing families and friends alike to spread out and relax. Our outdoor pool allows for a nice sunbathing experience before venturing off to all of the fun and exciting sites and activities that Santa Monica has to offer. Combine these wonderful amenities with our prime location; just a short walk to the beach, 3rd street promenade and famous Santa Monica pier and we offer a winning combination to assure a fantastic travel experience every time. And I love the cookies too. Thank you for staying with us and we hope to see you back again soon. Brian Murphy General Manager