Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Moca from a

Loud

Posted Apr 16, 2014
Loud protesters(?) were out early in the morning that woke us up. Too close to hwy and police station. Walking distance to the pier was good. Children complains about the walk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance from the beach and shoppin.

Posted Apr 15, 2014
It was a comfortable stay. Friendly staff at all times.
5 out of 5
Recommended
for Everyone
by Jo from Manchester, UK

Friendly staff, good location

Posted Apr 14, 2014
Complimentary cookies on arrival, friendly staff. Large spacious rooms which are clean and comfortable. Few blocks from the pier.
Comment from
Jan 15, 2014
Jo; Thanks so much for the kind words. The staff appreciates your positive words and will continue to try hard to make our guests happy with their stays. Brian Duskin
4 out of 5
by A verified traveler

great property but noisy protesters

Posted Apr 14, 2014
we were woken up every morning at 7 am by protesters on the street with loudspeakers. Otherwise, it is a great property.
Comment from
Jan 15, 2014
Sorry for the noise issue from the protestors! Fortunately, their volume is now less so it isn't a disturbance to our guests anymore. Your positive words on the staff are appreciated. They will be shared during our monthly staff luncheon in a few weeks. Again, Thanks for your positive words! Brian Duskin
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel 5 min to santa monica place by walking

Posted Apr 13, 2014
The location is good although there are some hotels who have better location , it is a good location but not excellent The cookies are very delecious 5 min to santa monica place and the 3rd premnande by walking And 8 min to santa monica pier by walking
Comment from
Jan 15, 2014
Never under estimate the power of a cookie! Thanks for the nice rating and words on the hotel. The location is a major plus for the hotel since everything in the area is accessible with a short walk; beach, shopping, great restaurants, etc. Thanks again for your input and business! Brian Duskin
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Apr 8, 2014
Great location, within easy walking distance of beach, shopping and dining. Hotel staff was excellent and very attentive. We had five in our party and we slept in one room, which was a bit cramped but adequate. The breakfasts were very good and varied. The only complaints were that the hotel itself was a bit dated and tired, and the bar was very limited and could be easily improved. Overall, we had a very good stay and I would stay there again.
Comment from
Jan 15, 2014
Great to hear that you liked the hotel and would return! Please know that is appreciated! Also nice to hear about the staff. They do care and will hear your input on the next monthly Associate luncheon. Thanks again, Brian Duskin
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to shopping and beaches

Posted Apr 8, 2014
We were happy with our choice of hotel for our family trip to Santa Monica.
Comment from
Jan 15, 2014
Thanks for the five star rating! Glad you enjoyed your stay! Brian Duskin
4 out of 5
Recommended
for Everyone
by Charlene from Trinidad and Tobago

A stay you wouldn't forget

Posted Apr 5, 2014
As soon as we arrived as Doubletree by Hilton I was impressed by the friendliness and warm greetings from all team members, and this continued throughout our stay. Breakfast was always very tasty, the rooms were quite comfortable.
Comment from
Jan 15, 2014
Thanks so much for the kind words. The staff truly cares and works hard for our guests! Looking forward to your return! Brian Duskin
5 out of 5
Recommended
for Everyone
by CarInTheGarage from Fairfield, CT

Great Family Hotel to a Great Price!

Posted Apr 1, 2014
Pros: The price, cleanliness and easy walkable access to everything.
Location: Walk on/along the beach. Santa Monica pier. 3rd Street Promenade. Really nice area.
Just a few blocks away from the beach! The staff were great. Breakfast awesome. We're a family with 2 adults 3 kids. To stay in the 2 x Queen suite (+ sofa bed in living room) was great. Kids enjoyed the pool in the afternoon sun. Highly recommended.
Comment from
Jan 15, 2014
Thanks for the five star rating! Glad you enjoyed your stay! We love families here. Hope you come back to sunny Santa Monica! Brian Duskin
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Nice place, decent location

Posted Mar 24, 2014
Good experience, nice facilities, comfortable room
Comment from
Jan 15, 2014
Thanks for the five star rating! Glad you enjoyed your stay! Brian Duskin