Meeting facility

Reviews of Hilton Los Angeles Culver City

4 out of 5
Hilton Los Angeles Culver City
6161 W Centinela Ave, Culver City, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1006 reviews" "
Rating 8 - Good. 247 out of 1006 reviews" "
Rating 6 - Okay. 146 out of 1006 reviews" "
Rating 4 - Poor. 92 out of 1006 reviews" "
Rating 2 - Terrible. 66 out of 1006 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Consuelo, los angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanliness
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Consuelo,Thank you for your comments; we're delighted to hear you had such a great stay with us! We pride ourselves on our clean, comfortable accommodations and we are happy that we will able to meet your expectations. We hope to have a chance to see you again in the future.Warmest regards,Napoleon Sanchez, Front Office Manager

8/10 Good

Hussein Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is the worst, always late. The hotel hosts events and the valet parking staff get overwhelmed with attendees and hotel guests. The worst thing is that they don’t allow self parking.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Hussein,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with parking, and we'll look into your comments further. Should you be in the area again, please come back to see us.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Reni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property seemed updated and fresh. The rooms were simple but clean and quiet. The staff were all very nice and friendly.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Reni,We were happy to provide you with clean, quiet accommodations, and we're glad our friendly staff made you feel welcome. The next time you're in the area, please come see us again at Hilton Los Angeles Culver City!Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, kid friendly!
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Lesley,It is wonderful to know that you had an excellent experience with us! We're delighted the high standards of cleanliness we adhere to left a memorable impression on you, and we appreciate you mentioning our family-friendly atmosphere. Thank you for your perfect rating, and we hope you return soon!Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2024
Response from General Manager on Mar 6, 2024
Dear Susan,Thank you for your kind words about Hilton Los Angeles Culver City! Your satisfaction is our top priority, and we're committed to maintaining the excellence you experienced. We can't wait to welcome you back for another five-star stay.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Paulo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar & interior decor. Great location.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Paulo,Thank you for taking the time to leave a great review. Our team at Hilton Los Angeles Culver City is happy to hear that you had a great time staying with us. We hope to see you again soon!Warmest regards,Napoleon Sanchez,Front Office Manager

10/10 Excellent

Charles

Stayed 2 nights in Feb 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Frederick,Thank you for taking a moment to share your five-star rating. It was wonderful to have you stay with us at Hilton Los Angeles Culver City, and we'd love to see you again soon!Warmest regards,Napoleon Sanchez, Front Office Manager

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room had a very strong perfume smell which gave us a headache and nausea. Very very strong smell
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Becky,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns about a scent in the room, and we'll look into this further. We strive to ensure a comfortable environment for every guest who walks through our doors. Should you be in the area again, we truly hope that we will have the opportunity to serve you. Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some streets around the property kinda unsafe
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Salah, Thank you for taking the time to share your comments. We sincerely apologize for any concerns you had about the safety of the surrounding streets. Your well-being is our top priority, and we take your feedback seriously. We hope that the rest of your stay was not impacted and hope to have the opportunity to welcome you back to our hotel again in the future. Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Jerryper

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet expensive. Buffet pricey with not so great options
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Jerryper,Thank you for taking a moment to review your recent visit. Based on your perfect rating, it seems you enjoyed your overall experience! That said, your feedback will be shared with our internal team for further consideration. It was a pleasure having you here, and we hope you return soon.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Stephen P.

Liked: Staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 9, 2024
Dear Stephen,Our housekeeping team works diligently to ensure our accommodations are spotless, so we are thrilled you appreciated their efforts! The next time your travels bring you to L.A., we hope you'll revisit us at Hilton Los Angeles Culver City for another five-star experience!Warmest regards,Napoleon Sanchez, Front Office Manager

2/10 Terrible

Thomas

Stayed 1 night in Feb 2024

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property clean and safe. The hotel was very convenient and centrally located for the activities I had planned for my weekend in Los Angeles.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Monica,We are thrilled you had a wonderful time staying with us at Hilton Los Angeles Culver City. Thanks for highlighting our friendly service, clean facilities, and ideal location to discover the local area. We are glad you chose to visit, and we look forward to seeing you again soon!Warmest regards,Napoleon Sanchez, Front Office Manager

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, walkable distance for restaurants but very expensive morning buffet not worth it and valet parking very expensive with long waiting time to get the car back (2 times).
Stayed 1 night in Jan 2024
Response from General Manager on Feb 6, 2024
Dear Serge,Thank you for your honest review. We're pleased our fantastic location was the highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. Please know regarding our parking fee that we work to maintain pricing similar to the surrounding area. If you have any suggestions for ways we can improve our breakfast buffet, please feel free to reach out to us offline. Take care, and we wish you safe travels. Warmest regards,Napoleon Sanchez, Front Office Manager

6/10 Okay

sunita

Liked: Cleanliness
We did not get a room with king bed as they were not available even though we had specifically booked a room on the higher floor with a king bed. Very disappointed!
Stayed 1 night in Jan 2024
Response from General Manager on Feb 1, 2024
Dear Sunita,Thank you so much for the feedback. We're sorry to hear that you didn't have a good experience with us, and we apologize for any disappointment with the room you received, as we always want our guests to have the best experience possible. When booking via third-party sites, please know that specific room requests are not guaranteed. Despite this, we hope you will consider coming back to join us again in the future; we're confident we can impress you. Warmest regards,Napoleon Sanchez, Front Office Manager

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jianheng

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Dear Jianheng,It was a pleasure hosting you at Hilton Los Angeles Culver City! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Farooq

Liked: Cleanliness, property conditions & facilities
Everything is good except the coffee no good no parking it’s valet parking
Stayed 1 night in Jan 2024
Response from General Manager on Jan 28, 2024
Dear Farooq,Thank you for sharing your experience with us. We are glad to hear you enjoyed your stay at Hilton Los Angeles Culver City. Your feedback regarding coffee and parking is also valued, and we will look into improving these aspects of our service. It was a pleasure to host you, and we hope to have the opportunity to welcome you back soon.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Diego,It was such a pleasure to welcome you to Hilton Los Angeles Culver City. We're delighted that your stay was fantastic, and we trust you had a fabulous time exploring all the area has to offer. Thanks for your review, and we hope you will return soon.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Angel

Stayed 1 night in Jan 2024

6/10 Okay

Renu

Liked: Cleanliness, property conditions & facilities
It is what you would expect from a Hilton Double Tree. I found the room nice, spacious and comfortable. Service is hit and miss. Also, the air freshener in the lobby is obnoxious. Your hair and clothes will smell of it. Just awful and unhealthy. I didn't spend any time at the lobby bar due to the air freshener, so this is lost revenue for the hotel.
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Renu,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with comfortable accommodations, so we're thrilled our commitment to this shone through during your visit. However, we offer our sincere apologies if the service you received was anything short of exceptional. Also, we're sorry for any discomfort you experienced in the lobby. Your comments have been noted and will be discussed with our team. We appreciate your feedback and hope you'll choose to visit us again in the future.Warmest regards,Napoleon Sanchez, Front Office Manager

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Response from General Manager on Jan 12, 2024
Dear Richard,We appreciate that you took the time to share your experience; however, we do find it concerning. Providing top-notch accommodations is always our goal, and you can rest assured that your feedback will be reviewed with our housekeeping team to ensure that we are meeting our own high standards. We hope to have the opportunity to welcome you back and impress you with our improvements.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Rohit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Bright

Stayed 1 night in Dec 2023

8/10 Good

kyrie, vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Miriam

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Vincent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Vincent,Thank you for the excellent review of your recent stay at Hilton Los Angeles Culver City. We're glad you enjoyed your visit with us and our convenient location close to LAX and many of Los Angeles' points of interest, including SoFi Stadium, the Jurassic Museum of Technology, Venice Beach, and Santa Monica Pier. It would be our pleasure to host you again in Culver City, so come back soon!Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Manik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Hongmei

Stayed 2 nights in Dec 2023

10/10 Excellent

Jasvir

Stayed 2 nights in Dec 2023

8/10 Good

Manik

Stayed 1 night in Dec 2023

10/10 Excellent

Len den

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what a group of weary travelers needed.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 22, 2023
Thank you so much for the kind words. We're so happy to know that our amazing accommodations were perfect for your needs. Please come back and join us again soon. Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

zilu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, love the gym room - Just hope that there could be free breakfast
Stayed 5 nights in Dec 2023
Response from General Manager on Dec 22, 2023
Dear Zilu,Thank you for the perfect rating. We are glad that you enjoyed our gym and hotel overall. Your suggestions are important to us, and we will be sure to share them with our team for consideration. We look forward to welcoming you back in the future. Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Trent

Business traveler
Liked: Cleanliness, property conditions & facilities
Modern

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely considerate and thoughtful and made our 4 year wedding anniversary more memorable with the exra effort they put in to make the event special.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear Joshua,We’re so delighted that you chose to celebrate your 4th anniversary with us! It was an honor to have been a part of this important day, and we are thrilled our dedicated team helped make it extra special. Thank you for your wonderful review. We wish you many more years of happiness and love, and we hope you return soon!Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Efrain

Stayed 3 nights in Nov 2023

8/10 Good

S. L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accomodating
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
It's lovely to hear that our staff was accommodating during your stay at Hilton Los Angeles Culver City. We aim to provide the best service possible, and your positive comment is genuinely appreciated. We look forward to the opportunity to host you again in the future.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Yawen

Stayed 3 nights in Nov 2023

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean and the staff very friendly
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Maria, Thank you for sharing your positive feedback about your stay at the Hilton Los Angeles Culver City. We're delighted to hear that you enjoyed the service of our staff and found everything very clean. Your satisfaction is our priority, and we hope to welcome you back for another excellent experience in the future!Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Anais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing they made the experience better and everything was explained the place was very clean and smelled amazing!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Anais,Thank you for being our guest at Hilton Los Angeles Culver City and for sharing your lovely five-star review. We have one of the best, hardest-working teams in the business, and they will be honored to know they helped make your stay so wonderful. It would be a pleasure to welcome you back for another memorable getaway.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Glorimar

Stayed 1 night in Nov 2023

10/10 Excellent

Ethan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms, updated furniture slept well thank you
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Ethan, Thank you for choosing to stay at Hilton Los Angeles Culver City. We're delighted to hear that you had an excellent experience with us. It's great to know that you found our rooms clean and quiet with updated furniture, ensuring a peaceful night's sleep. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.Warmest regards,Napoleon Sanchez, Front Office Manager

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
AEW
Stayed 1 night in Nov 2023
Response from General Manager on Nov 15, 2023
Dear Larry,Thank you for staying with us at Hilton Los Angeles Culver City. We are thrilled to learn you enjoyed your stay, and we look forward to hosting you again sometime.Warmest regards,Napoleon Sanchez, Front Office Manager