Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Driebergen

Close by Cedars Sinai hospital

Posted Jan 26, 2015
Pros: Close by my business meeting place.
Cons: I was satisfied.
Location: Bloomingdale and other nice shops close by.
Nice small hotel shopping on the other side of the street, wine reception after hours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2015
I arrived late at night and left early the next morning, but I was greeted by a very friendly staff person when I arrived. They upgraded me to a larger room (though it was still on the small side). My room was very clean and comfortable and there was chocolate waiting on my pillow :-)
Comment from Hotel Management
Jan 22, 2015 by Manager, Hotel Management
Dear Guest, We appreciate your one night stay with us and thank you for your mention of our friendly staff. We were happy to offer our guests complimentary upgrades when they are available. I am glad that you found your room to be clean and comfortable and that you enjoyed the turn-down chocolates. Thanks for staying with us! Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Excellent all the way

Posted Jan 6, 2015
This hotel was amazing from beginning to end. Staff-second to none! Rooms are beautiful. Continental breakfast was delicious and lots of variety. Walking distance to Cedars Sinai, great price. I've stayed here several times now, and they are always amazing.
Comment from Hotel Management
Jan 9, 2015 by Manager, Hotel Management
Dear Laurie, Thank you so much for your 5-star review! Our hotel staff strives for each and every guest to “experience exceptional service” on a daily basis and we are pleased to read that you feel we are second to none! Thank you for mentioning our beautiful rooms, complimentary breakfast, our great location near Cedars Sinai and the value we offer. We appreciate your continued patronage to the Elan Hotel and look forward to your return visits. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sylvan Lake, Alberta

Pictures are deceiving

Posted Dec 27, 2014
The hotel was clean. But not at all what I was expecting. Was a good stay though. :) Staff were amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Not impressive from the outside, this little jewel is a traveler's dream. All good. Clean and comfortable and very affordable.
Comment from Hotel Management
Dec 31, 2014 by Manager, Hotel Management
Dear Guest, We are happy that you feel we are a “travelers dream!" As you mention, we are a very good value for the dollar especially with the complimentary Wi-Fi, continental breakfast, and evening wine and cheese reception all included in the price of the room! We are glad that you had a very comfortable stay with us. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

My new favorite

Posted Dec 20, 2014
Location: 1 block away from about 15 places to eat and a large mall.
Loved the staff, attention to detail, and the rooms were small but great! Location is witin walking distance to a nice mall, coffee, and many places to eat.
Comment from Hotel Management
Dec 23, 2014 by Manager, Hotel Management
Dear Guest, We are happy to read that the Elan Hotel is your new favorite hotel in Los Angeles! As you mention, there are many great places to eat within minutes of our doors in every price range. It is also fun to shop at the nearby Beverly Center Shopping Mall and the Grove at Farmers Market. I appreciate your comments regarding our attentive staff and we are glad that your enjoyed your stay. Thanks so much for your review. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Great Location, Fantastic Staff.

Posted Nov 26, 2014
Pros: Location and Staff
Cons: Elevator needs some upgrading
Location: Central to the Grove and Beverley Centre. Plenty of both budget and upmarket shopping near by. Dozens of places to eat within a few minutes walk
Centrally located with just a few minutes walk to the Beverley Centre and about 15 to The Grove. Rooms are a little small but clean. Elevator is terribly slow. My wife and I have stayed 4 times now and find that the staff and Paulo on the door cannot do enough to help. Thoroughly professional!
Comment from Hotel Management
Dec 2, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your great 5-star review and for your continued loyalty. As you mention, our location is central to Beverly Center and the Grove at Farmers Market. In addition, there are many restaurants within minutes of our doors. We do offer several different room types. I would like the opportunity to show them to you the next time you stay with us. I appreciate your mention of the professional service that you received from the staff and particularly Paulo. I will be certain that all of our staff read your kind comments. Thanks so much for your continued patronage over the years! It is very much appreciated as is your valuable feedback. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
Comment from Hotel Management
Dec 2, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your great 5-star review and for your continued loyalty. As you mention, our location is central to Beverly Center and the Grove at Farmers Market. In addition, there are many restaurants within minutes of our doors. We do offer several different room types. I would like the opportunity to show them to you the next time you stay with us. I appreciate your mention of the professional service that you received from the staff and particularly Paulo. I will be certain that all of our staff read your kind comments. Thanks so much for your continued patronage over the years! It is very much appreciated as is your valuable feedback. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
1 out of 5
Recommended
for Families
by Gregoryfrom Long Island, NY

Not A Good Value

Posted Nov 20, 2014 on Hotels.com
Booked through Hotel.com a reasonable rate was listed, but when completing the reservation, the website revealed that no room is available at the listed rate. I thought that I had secured a better rate than I was charged when my reservation was made, as well. Upon arrival, we were given a very small room, not much larger than the bed, on the first floor facing an alley wall. This was not adequate for a rate twice that which was advertised online. Sunday's wine and cheese reception involved sliced and cubed processed product and breakfast was an unsubstantial, continental thing. Parking is extra. In an OK neighborhood, but you will still need to drive elsewhere for anything beyond shopping and fast food. Staff is very helpful and friendly, but a room repair was scheduled at 7:00 AM, so we were startled by frequent, loud pounding. Very disappointing stay in view of our expectations for this rare visit to L.A..
Comment from Hotel Management
Nov 27, 2014 by Manager, Hotel Management
Dear Gregory, Thank you for taking the time to review your recent stay with us and we appreciate your feedback. We feel we are a good value for the dollar as we include complimentary Wi-Fi, an expanded continental breakfast, and an evening wine and cheese reception in our nightly rate. We also have several different room types and offer upgrades to our guests whenever they are available. Among them are our Executive King room and our Jr. Suite. I am sorry that you heard noise early in the morning. Our staff starts daily at 8:30 a.m. There are many great restaurants for every price range within minutes of our doors and there is something for everyone. We also offer a great dining guide at our Front Desk. Thank you for staying with us and for providing us with your candid feedback. Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel
5 out of 5
Recommended
for Personal Event
by A verified traveler

Nice hotel

Posted Nov 13, 2014 on Hotels.com
It was a pleasant stay. Room is clean, sheets are soft, attentive staffs & nice location.
4 out of 5
Recommended
for Families
by FLAVIOfrom Rio de Janeiro

Maravilhoso!!!

Posted Nov 12, 2014 on Hotels.com
O hotel e maravilhoso, bem aconchegante. O hotel tem uma ótima localização, fica perto de shopping, farmacia, target. E fica no meio de Los Angeles. Oferece um cafe da manha excelente. E um hotel pequeno, porem muito confortável. O unico inconveniente e o valor cobrado pela diaria do carro de 23 dolares por dia. Acho que o hotel poderia oferecer esse estacionamento como cortesia aos hospedes, ou incluir esse valor na diaria, sem expor como taxa de estacionamento, acho que ficaria mais "gentil". Mas fora essa taxa, um hotel excepcional. Com certeza o melhor hotel que fiquei hospedado com a minha familia durante essa viagem que fiz da california. Voltaria a me hospedar nele com certeza.
Comment from Hotel Management
Nov 18, 2014 by Manager, Hotel Management
Dear Flavio, We are happy that you enjoyed our boutique hotel and that you found it to be comfortable and cozy. I appreciate your mention of our great location, which is central to so much of what Los Angeles has to offer. I am glad that you enjoyed our complimentary morning breakfast and I hope you had a chance to join us for our evening wine and cheese reception as well. We are happy that your experience with us was a memorable one and that the Elan Hotel was the best hotel that you and your family stayed at on your trip in California! Thank you for your review! Kind Regards & Safe Travels, Joel Majors General Manager Elan Hotel