Ratings based on 431 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Robert & Jayne from Sydney, Australia
Fantastic condition, service and locationPosted Feb 26, 2014
Pros: The cleanliness in and around the hotel was excellent compared to many hotels we have stayed in around the states. Our room was very spacious.
Location: LA is huge compared to our home town of Sydney, Australia, so being within walking distance of the Beverley Centre shopping mall was all important.
My wife and I stayed at the Elan Hotel for 4 nights due to its close proximity to the Beverely Centre (200m) and The Beverley Connection outlet mall. The hotel is in immaculate condition having been recently refurbished, and all the staff were extremely courteous and very helpful. The manager, Joel, was exceptionally generous with his time, and topped off a wonderful holiday for us in LA. Each afternoon in the lobby, the hotel put on complimentary wine and crackers for the guests which we thought was a simple but great idea.
Jan 5, 2014 by Manager
Dear Robert & Jayne, Thank you for staying at the Elan Hotel and for taking the time to comment on your stay. I am happy to read that you chose to stay at the Elan Hotel due to our close proximity to the Beverly Center and the Beverly Connection outdoor mall. We appreciate your mention of our courteous staff and the friendly customer service that you received during your visit with us and I will pass on your review for all of the staff to read. I’m glad that you had time to attend our evening wine and cheese reception and that you found the hotel to be immaculate. Thank you for your comments. We appreciate your review and we look forward to your next visit. Kind Regards & Safe Travels Joel Majors General Manager Elan Hotel
for Everyoneby A verified traveler
Reasonable for the pricePosted Feb 21, 2014
Location: Beverley centre across the rad. excellent appease restaurant closeby
Good location, a bit outdated and modest but very clean. A good firm bed
for Everyoneby scott from denver co
Convenient boutique hotel. Very comfortable beds.Posted Feb 18, 2014
Recommended. Easy little hotel. Fast check in. Pleasant lobby. Comfortable room. Easy and convenient.
for Everyoneby Rick from Oregon
Hotel was close to Beverly Hills and MallPosted Feb 17, 2014
Pros: Friendly staff and clean rooms
Cons: Hotel was a bit dated but well kept. No self parking.
Location: Good location to our destinations. Mall was also close by area.
Close driving distance to our destinations. Would of liked a little quieter room ( not next to main road) however , this was okay.
for Everyoneby A verified traveler from n
Convenient to the location I gd to goPosted Feb 6, 2014
Clean at home atmosphere Ez access good location. Many restaurants
for Everyoneby Liz from Sydney
Great location and comfortablePosted Feb 6, 2014
Pros: Staff, TV - comfy bed too!
Cons: Maybe Soy milk at breakfast as my husband couldn't have anything.
We arrived after being in Santa Monica, San Fran and Vegas and stayed at some pretty expensive hotels. The Elan was great to arrive at, staff were pleasant and because they were smaller than the huge ones we stayed at it was more personal. Free Wi-Fi was great. Valet parking was excellent value. As it was the end of our trip I was desperate to do some washing (sad I know). There is a laundromat a few blocks up that wash and fold everything same day which was great. Hotel room was a little on the small side BUT it has the biggest TV out of anywhere we stayed which we appreciated. They have cheese and wine from 5-7 but we're not drinkers so didn't partake. Breakfast was nothing special but ok if you like cereal and pastry - I had cocopops and it was all good! Location was great - we walked all the way from Hollywood which took about an hour but Ioved looking at everything, Farmers market and the Grove we found on the last day and it was cool to see. We spent time driving to Disneyland, Universal, Basketball and Hockey and it was all fantastic!
for Everyoneby Ray from Southern California
Convenient for our needsPosted Jan 30, 2014
Pros: The location. Good for business travel and convenient to high-end shopping as well as convenient to the Medical Center.
Cons: Better valet service or self-parking access.
My wife and I needed to be near Cedars-Sinai Medical Center for a few days and this hotel is about as convenient as one could find for location. For a Beverly Hills location, the room rate was a bargain. The hotel has virtually no curb appeal and my encounters with any staff left me believing none had any enthusiasm for their job. The hallway noise level was high at times but, in honesty, that is more attributable to inconsiderate guests. However, the room was clean and the bed was comfortable and the complimentary WiFi was a pleasant difference from most hotels these days. We had arranged, upon arrival, at the front desk for our car to be out front at 5:00 AM the following morning. Not only was it not there but Staff couldn't find it. As I was checking in for major surgery this added some undue stress. The car was located several minutes late. Staff was very apologetic and, obviously, reported the incident to Management. The Manager called on his own and waived all parking costs during my wife's 3-day stay. Very commendable.
for Everyoneby A verified traveler
AmazingPosted Jan 27, 2014
Great place to stay. ...
Posted Jan 15, 2014
for Everyoneby Avery from Connecticut
Great value!Posted Jan 3, 2014
Pros: No wait valet. Comfortable bed.
Location: Location is walking distance to The Grove Farmers Market and good places to eat and shop.
Staff very friendly, valet parking moderately priced and no wait for car. We enjoyed the breakfast and wine and cheese. Great location as well. Room was very clean and the bed was extremely comfortable. Nice place to stay!