Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterey, CA

Near Magic Mountain/Six Flags

Posted Oct 23, 2014
Pros: Breakfast at the Embassy Suites offers great variety and is well served and kept cleaned up.
Cons: Signs locating hotel entrance would be nice on the street where you should turn. Missed it in the dark the first time and had to turn around.
Location: Just off Interstate 5 in Valencia. The biggest & most obvious is the amusement park nearby. Note: approx. 30 miles north of downtown L.A. & quiet.
The lobby is well lighted and staff very courteous on check-in. Rooms are all suites of course, and nicely laid out. Bed was very comfortable and room was clean. Parking was adequate but not covered.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2014
The hotel floors were dirty and the hoy tub smelled bad
Comment from Hotel Management
Oct 23, 2014 by Ron, Hotel Management
I am sorry to hear that your stay was not an enjoyable one. I have printed your comments and will be going over them in our Staff meeting to ensure our Department heads are aware and working to fix them. Thanks, Ron Carter General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodland Ca

Very good overall, quiet area, close enough to LA.

Posted Oct 11, 2014
Pros: Clean and comfortable. We were able to check in early.
Cons: More tables for a very crowded Sunday breakfast. Long line at breakfast time, just get bacon and ommelette, I opted for not waiting in line.
Location: I visit the area, to watch Dodger games.
Just stayed for the night, after checking in, we left for a baseball game. Hotel in general was very comfortable. Breakfast area was just a little too crowded, hard to find an open table.
Comment from Hotel Management
Oct 23, 2014 by Ron, Hotel Management
I appreciate your response and your business. We hope to see you again in the future. Thanks, Ron Carter General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from san ramon

Beautiful hotel near Magic mountain

Posted Oct 4, 2014
Hotel is beautiful and very modern. Room is very spacious, very good especially with kids. Breakfast has very good selection and breakfast area is huge. Parking fee is cheap, only $6. We will stay in this hotel again.
Comment from Hotel Management
Oct 23, 2014 by Ron, Hotel Management
I appreciate your response and your business. We hope to see you again in the future. Thanks, Ron Carter General Manager
1 out of 5
by A verified traveler from s

This hotel is not close to downtown LA. Rude staff

Posted Sep 25, 2014
Staff is extremely Unaccommodating and quite rude. I basically did not end up staying at the hotel - and the hotel did not make any refunds! I hope you do enjoy my free money - nOT!!!
Comment from Hotel Management
Oct 3, 2014 by Ron, Hotel Management
I am sorry you didn't get the opportunity to stay with us. It sounds like you had a Non-refundable room rate and they are not refundable. Other rates you can cancel up to the day before the reservation without being charged. I hope that we will have the opportunity to serve you in the future. Thanks, Ron Carter General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
It was very comfortable! The breakfast was great and the chef was funny and friendly!
Comment from Hotel Management
Sep 26, 2014 by Ron, Hotel Management
Thank you for you kind words on our breakfast, I know our Chef and his staff work hard to make sure your breakfast experience is first rate. Thanks Again, Ron Carter General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San jose, ca

Brunch and cocktails irresistible

Posted Sep 8, 2014
Great location, clean. Hot breakfast everyday...free cocktails, it's like staying in a resort.
Comment from Hotel Management
Sep 20, 2014 by Ron, Hotel Management
I appreciate your response and your business. We hope to see you again in the future. Thanks, Ron Carter General Manager
Comment from Hotel Management
Sep 20, 2014 by Ron, Hotel Management
I appreciate your response and your business. We hope to see you again in the future. Thanks, Ron Carter General Manager
Comment from Hotel Management
Sep 19, 2014 by Ron, Hotel Management
I appreciate your response and your business. We hope to see you again in the future. Thanks, Ron Carter General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Satisfies rainbow

Posted Sep 2, 2014
I must admit I hadn't slept so comfortable and was so relaxed then ever before. I didn't even miss my bed
Comment from Hotel Management
Sep 21, 2014 by Ron, Hotel Management
We like being your home away from home! thank you for your comments and we appreciate your business. Ron Carter General Manager
Comment from Hotel Management
Sep 19, 2014 by Ron, Hotel Management
Glad to hear you had a peaceful nights sleep! Thank you for your review. With Hospitality, Ron Carter General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Aug 15, 2014
Location: Very close to Magic Mountain.
Very nice hotel. The location is good and seemed to be in a safe area. The breakfast was very good and the small restaurant for dinner was convenient and very good. Family friendly, I will stay there again.
Comment from Hotel Management
Aug 16, 2014 by Ron, Hotel Management
Thank you for taking the time to write a review for our property. We are glad to see you took advantage of the breakfast and our dinner menu. We look forward in serving you and your family again in the future. Thanks, Ron Carter General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Aug 11, 2014
Pros: Embassy Suites are fairly consistent, as was this one. Our room was right above the pool, the room was still very quiet.. no pool noise.
Cons: Bath tub in the room
Location: This Hotel was very close to Magic Mountain and as such was very populated with children. The pool was often over capacity, filled with children.
It was what we expected ... the only negative: there was no bath tub.
Comment from Hotel Management
Aug 19, 2014 by Ron, Hotel Management
Thank you for your comments. We do have bath tubs, but they are only in the two double bedded rooms. Thanks again, Ron Carter General Manager