Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
We had a good three nights stay at Embassy Suites.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: Price
Cons: Service nd noise level-
Location: Glendale has a great mall and wonderful little shops.
Staff not very interested- possibly because the guests are hustled in so quickly. I will say that when we checked in one valet was wonderful- I only wish I looked for his name. After a long trip, I was tired- he was wonderful- but he was the only staff member who tried to make our visit great. Our son who lives in LA joined us for a cup of coffee at the cattle call breakfast and the hostess hunted me down to charge me three dollars for his small cup of coffee- even tho we had 4 family members in our room and only 3 ate the breakfast. I was disappointed in that. I just figured his coffee would take the place of an adult breakfast. Not impressed with the service at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tracy, CA

Great place to stay

Posted Jul 13, 2014
I liked that it was a quick drive from Universal Studios. Staff were friendly and efficient. Will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great Experience!

Posted Jul 4, 2014
Pros: Free full breakfast and Cocktail hour.
Cons: Eliminate additional cost to park. Maybe add $8 - $10 in room cost and state that it includes parking.
Location: Hollywood and everything you could do there is just a short drive away.
We had four adults in the room and the suite was quite roomy for all. We loved that we could start our day with a full breakfast before taking off for some sight seeing. Then at the end of the day we could come back and have a cocktail and relax in the hot tub or by the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Posted Jun 30, 2014
Awesome location, Friendly staff and a secure location. Much more than we ever expected. Spacious suites. Beautiful Hotel with free breakfast and managers reception every afternoon. Will stay again when in LA! Highly recommend.
4 out of 5
Recommended
for Families
by A verified traveler from Portland Oregon

Hotel California

Posted Jun 26, 2014
Pros: My Family enjoyed the full breakfast every morning and the only 3FT deep pool.
Cons: Put a Television in the 3rd floor looby area.....
Location: Universal Studio Park and City Walk.
Hello everyone, Location: Is good for freeway access to LA. , Universal studios, and lots of restaurants and mall shopping. Checking In: was a breeze. The staff helpful and friendly Checkout ,Woohoo, Is late noon. parking available but expensive @ $15.00 daily. The lobby is not suited for hanging out because its mostly restaurant sitting. Pros: Does have a managers reception and its one of the best with unlimited alcohol, sodas, juices and finger foods. The breakfast is great with all the trimmings like cooked to order eggs also precooked bacon, sausage, scramble eggs, potatoes, french toast, and pancakes. Plus muffins, bagels, cereals and fruits. The pool is outside but heated. It's only 3ft deep and theres a hot tub. Wifi is good ( you can figure it out) in the lobby and all over the hotel. Cons: Lots of freeway noise. Stayed June 2014, traveled with family
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Glendale location

Posted Jun 16, 2014
Loved everything about this hotel except this : There were no towel racks in the bathroom and no bath mat was provided.
5 out of 5
Recommended
for Everyone
by Jess from Arizona

more than expected

Posted Jun 9, 2014
Pros: Hot breakfast in the morning and drinks in the evening
Cons: nothing!!
Location: Downtown glendale. Glendale Galleria. only 20 min from hollywood, universal studios and LA
Everything was great! Staff was so friendly to us and our children. the complimentary breakfast was delicious. It was so nice to have a hot breakfast and great starbucks coffee every morning right downstairs. The manager reception in the evening wasn't bad either. The pool doesn't get much sun so that was kind of a negative for me. But the kids loved it. This location is really close to downtown Glendale so there were lots of good food places to go nearby and shopping. It is also right off of the freeway so it was really easy to go everywhere we wanted to go.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristow VA

Great Hotel with great location

Posted May 27, 2014
Pros: Location
Cons: Room lighting, too dark! Free Parking
Location: Shopping is just 2 miles away-Galleria and Americana, lots of restaurants, central location to a lot of attractions
Overall, our stay in the hotel was good. Pros: I love how central the location is. Very accessible to shopping and dining and the major freeways. The hotel was also clean and updated. Breakfast was superb and I liked the evening cocktails too. Although the room needs a little updating, it was very spacious and had everything we needed (microwave, refrigerator etc) Cons: the lighting is not that great, too dark. It is written online that all rooms have either a city or mountain view...that is not exactly true. If you prefer two double beds, then you won't have any view at all other than the Lobby and the Koi Pond. I also didn't like to have to pay for parking ($15/day)! It should've been free! And lastly, I asked reception if we can have a late checkout since our flight was moved and they refused. I didn't mean having to stay for loooong extra hours. But maybe an extra hour would've made a difference.
5 out of 5
Recommended
for Everyone
by Mardy from New York

comfortable

Posted May 27, 2014
Pros: convenient Location
Cons: Hand held shower.
Location: I mentioned earlier close to major department stores and to Americana.
The hotel is situated very close to department stores and restaurants. Breakfast at the hotel was excellent. I had western omelet it was delicious. The staff always smiling and helpful. I will be back if my destination is Glendale. Mardiros