Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad, not good

Posted Jul 30, 2014
Basic room. Minimal amenities. Breakfast is a snack. Only works for us because of it's proximity to our son.
1 out of 5
by A verified traveler from from walnut creek ,ca

Not happy

Posted Jul 13, 2014
The beds were uncomfortable, the laminated in the bathroom was coming apart. The hallways need vacuuming and no air conditioning in common areas.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victorville, Ca.

Loved it!

Posted Jul 12, 2014
Pros: overall, everything.
Cons: the free wifi internet connection.
Location: It is located close (but not too close) to a main area of Glendale which includes the Glendale Galleria.
I don't like to stay away from home by myself but, the experience I had here was great. The staff was very efficient, pleasant and helpful. The immediately surrounding area was mostly residential homes so I felt comfortable there. The small but, accommodating kitchen gives you the option of not having to continually eat fast food if you were staying longer than I did. I will definitely look for their facilities when I have the need to travel again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

Nice Hotel if you stay longer

Posted Jul 8, 2014
We had been to Los Angeles for a Long weekend. We could not find any other hotel and decided to go for Extended stay america for the night. The hotel was nice but there is no extensive breakfast served. The hotel room was clean and had all the utensils to cook like all extended stay hotels. Overall a decent place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Jun 28, 2014
We have stayed here before and again did not have any problems with our room. Nothing spectacular but nothing bad either.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

No Daily Room Cleanup

Posted Jun 25, 2014
Pros: Polite front desk crew.
Cons: Daily trash cleanup.
It as almost perfect but I don't like the idea of not having a daily room cleanup. I asked for a crew to take out the trash on the 3rd day but no one took them out. It was not clear to me if I had to take it out of the room or simply call for a crew to change out the trash bag.
Comment from Hotel Management
Jul 3, 2014 by Manager, Hotel Management
It is so rewarding to read that you had a satisfying stay with us. Thank you for your comments. We truly appreciate your comments regarding the nearly perfect stay. We are sorry for the misunderstanding with our staff. We will continue working with our team to ensure that each guest leaves completely satisfied. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

easy location to Hollywood

Posted Jun 22, 2014
Pros: pet friendly, roomy
Location: very close to entertainment areas; however no family restaurants nearby
good! no receipt given at time of departure - was to be emailed - now received yet
Comment from Hotel Management
Jul 3, 2014 by Manager, Hotel Management
We want to thank you for taking the time to post a review of our hotel. We are glad that we were able to provide you with a comfortable, convenient stay. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future.
2 out of 5
by A verified traveler

Posted Jun 14, 2014
Cheaply constructed (loud water pipe vibration when taking a shower) and dated finishes in room (laminates pealing back from cabinetry). TV channel selection limited and only analog, not HD. Which was strange because the TV was HD. So when trying to watch any it was so blurry that it gave me a headache.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to mall of Burbank

Posted May 28, 2014
Very comfortable. It's a very nice hotel in a pretty rough neighbor hood. I felt very safe in this hotel
3 out of 5
Recommended
for Everyone
by Amy, San Diego

Good size , ample parking

Posted Apr 20, 2014
Good kitchenette but no paper towel and dishwashing liquid
Comment from Hotel Management
Apr 23, 2014 by Manager, Hotel Management
Amy - Thank you for posting a review of our hotel. I'm glad to hear that you enjoyed your spacious room, our parking and your fully equipped kitchen. Still, I apologize that your room was not fully stocked to your satisfaction. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.