Ratings based on 4,532 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Canada

The fan in the washroom was broken

Posted Sep 19, 2014
Restaurant food expensive and horrible , we had supper and breakfast there horrible
1 out of 5
by A verified traveler from Melbourne, Australia

Terrible design. Windows face corridor

Posted Sep 18, 2014
Pros: Pool looked ok.
Cons: Put a shower in toilets by pool for those catching planes. Computer you are supposed to use to print with is not clear how to use and should be free
Location: Manhattan Beach and shopping centre
Worst design I have seen. All rooms have windows looking on to the corridor, not outside. So people can see in room if curtain open, and you don't have natural light, you can't look outside, making the room feel dark and dingy. Very strange. Air conditioning very loud, I turned my off.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommmended

Posted Sep 16, 2014
Pros: The beds were very comfortable
Cons: Would like to see a safe, mini fridge (or an ice bucket that doesn't leak), and easy access to the self parking lot
Location: close to the beaches, airport, and less than an hour away from Disneyland
This hotel is very basic but good overall. The beds are really comfortable and it didn't feel too crowded inside. Good location from the airport, the beaches, and less than an hour away from Disneyland (depending on traffic) My suggestions for improvement: - a safe in the rooms is pretty standard nowadays and this one didn't have one - a mini fridge or at least an ice bucket that doesn't leak once the ice has melted - easier access for guests who self park since you have to walk out the front of the hotel and around the corner in order to get to your car. This can be difficult for people who have a lot of stuff with them
2 out of 5
by A verified traveler from Connecticut

Hotel close to airport

Posted Sep 14, 2014
Pros: It was close to the airport and had great bedding.
Cons: Remove the outer hallways and large windows in room. Update and repair all bathrooms. Fix lighting too.
Location: Location good for airport travel.
We were disappointed in this hotel. We expected to receive the high quality standards that a Sheraton hotel offers, but the Four Points needs a makeover. Especially the hallways to the room looked like something from a Super 8 motel, like they were outdoor hallways and enclosed at some point. It looked like the hotel was trying to improve the appearance of the room, but the bathroom was in dire need of remodeling. Also, the cracked sink needs to be replaced. Other than the convenient location to the airport, and the comfortable bedding and pillows, there isn't much to bring me back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aus

Close to LAX

Posted Sep 14, 2014
Really comfortable bed, nice facilities, nice feel to the overall hotel, close to airport for quick departures
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

great LAX hotel

Posted Sep 10, 2014
Pros: everything.
this hotel has improved! good quality sheets and towels, great staff.lovely pool, great location..is my choice of the hotels near LAX. free wifi and parking isnt too expensive,
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Easy access from LAX

Posted Sep 10, 2014
Regular shuttle service and hotel close to LAX makes this an ideal hotel for long distance travellers who are in transit
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel close to the airport

Posted Sep 8, 2014
Pros: Clean, location
Cons: Parking fee was too high. $19/day tax
Reasonable price, close to the airport, clean, parking fees are too high, $19/day plus tax
3 out of 5
by A verified traveler

Not again

Posted Sep 5, 2014
Booked a room with twin beds nicer looking online than the king bed room. Was given king room instead. Room was compacted and just seemed like a dump room. Reception area of hotel looked nice but after coming from long flights and long layovers I was quite disappointed with room, especially for price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Good hotel

Posted Sep 4, 2014
Good except we can hear the neighbor. The personnal are great and patient. You can réserve for many attraction around with them.