Ratings based on 486 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Fresno, CA
Hampton Inn - BurbankPosted Dec 4, 2014
Pros: Pretty much everything.
Cons: The entrance where you pull into to check-in is very small. Not much they can do about it however.
Location: Close to Burbank for dining and shopping, good freeway access.
This was an excellent hotel. It was clean and modern, the staff was professional, friendly and very helpful. They provide a shuttle to downtown Burbank for dining if you don't want to drive. There was a decent restaurant about a 2 minute walk from the hotel. The breakfast provided was quite good - actually the best I've had that was restaurant provided - the scrambled eggs were actually edible. The room was very comfortable even though my room was next to the freeway, I was not bothered at all by any noise. I would recommend this hotel and would certainly stay there again.
for Everyoneby A verified travelerfrom Northern , Calif
Nice place to stayPosted Dec 4, 2014
Pros: Clean, friendly, willing to serve
Cons: More donuts at breakfast
Location: I visited family and we were not too far away.
We enjoyed out stay there. Everyone was very friendly. I only suggest more donuts for breakfast.
for Everyoneby A verified travelerfrom hilmar
Great experiencePosted Dec 2, 2014
Clean loved smell of baked goods awesome breakfast and like the drinks and fruit avail 24 hr friendly ... Just wish housekeeping made up the room sooner than late afternoon
for Everyoneby A verified travelerfrom New Brunswick, Canada
Vacation visit to BurbankPosted Dec 1, 2014
Pros: Hotel staff was superior. Rooms were clean. Breakfast choices were plentiful.
Location: The location was near Warner Brothers and as we were attending a taping of the Ellen show, it was super convenient. They even have a shuttle.
We stayed for three nights and we loved it. I would highly recommend to anyone that is visiting the Burbank area. It is clean, super breakfast, and the staff is very friendly. There is a pool and hot tub as well as laundry available. It has everything you need.
by A verified travelerfrom Connecticut
Unwelcoming StaffPosted Nov 11, 2014
Cons: Staff needs a lesson in hospitality, of it not that….then at least manners. Also, if you do stay here ask for a room away from the ice machine
I have stayed at this hotel a number of times and generally have been pleased; but this time things were different. When I first tried to check in, there was only one attendant at the desk who was having a very hard time with a customer and after 20 minutes, when I tried to ask if there was someone else who could help or if I should come back later I was told "Look, I can only do one thing at a time!"….So, that was that. I left and returned 4 hours later and checked in with someone else. When I told them about my earlier experience I was met with a smirk and was told only "Here is your key"….Hmmm….what has happened to this otherwise excellent hotel? I will not be returning anytime soon.
for Everyoneby A verified traveler
Perfect for a visit to Universal StudiosPosted Nov 10, 2014
Stayed here for the weekend w/ the kids at Universal Studios. Perfect location right off I-5, and almost a straight shot on surface streets to Universal. Breakfast was good and the price was right. Will definately stay there again.
for Everyoneby A verified travelerfrom n
Decent hotel, not crazy abou valet parkingPosted Nov 3, 2014
I wasnt crazy about the parking and having to pay 7 a day as well as tipping every time we needed to go somewhere
for Everyoneby A verified travelerfrom v
Great hotel!!!Posted Oct 27, 2014
The best hotel I've ever been to. Great customer service.
for Everyoneby A verified travelerfrom KS
desk staff & dining gentlemen went out of their waPosted Oct 25, 2014
Pros: The staff =) and shuttle service ANYwhere!
The desk staff & dining gentleman went out of their way, as well as cleaners to make a "so so" location very special. The halloween and personal decorations and special service were much appreciated, and nice to be looked after. It made up for the highway, loud location, but we expected that out of a nearby road/airport hotel.
for Everyoneby A verified travelerfrom Reseda CA
Great Experience!Posted Oct 17, 2014
Pros: I like the fact that they use high end bedding with WHITE comforters, Just by looking at them, you can tell they are clean.
Cons: I would like to see on site self parking at this Hotel, They have valet service or street parking
Location: Close to freeway, just up the street from the Burbank Airport, a couple miles from the Burbank Mall and lots of eating places
Great Location, close to the airport without being buzzed by the airplanes. Very nice facilities, Staff is friendly and attentive, common areas are well decorated and very clean. Room Decor is up to date and clean.