Ratings based on 714 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

nice place to stay

Posted Sep 29, 2014
Pros: very clean.
Cons: i like having scrambled eggs for breakfast. would have been nice.
Location: 6 flags, restaurants, stores.
they had cookies when we got there!. Great place close to six flags. you can take that street that the hotel is on all the way to 6 flags and you get to see restaurants and stores you never knew were there. breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Lovely landing place after a long drive.

Posted Sep 21, 2014
Very enjoyable. Clean, quiet and comfortable. Just what I needed.
Comment from Hotel Management
Oct 1, 2014 by Jeroen, Hotel Management
Hello Kay, Thank you so much for staying with us, even if it was for a short stay. After a long drive on the road it is important to us that you have a clean and comfortable place to sleep in a friendly atmosphere. We hope to see you again in the future! Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

The service at this hotel is the best ever.

Posted Sep 20, 2014
Pros: Service, staff, location, facilities, it has the lot.
Cons: No, please keep doing as you are doing.
Location: Just off the I5 makes it a great pit stop and so many restaurants and shops within walking distance.
Everything you can think of for a pleasant stay is looked after for you. The staff really make you feel welcome and every detail is thought of. The hotel itself is great and I would highly recommend a stay here.
Comment from Hotel Management
Oct 1, 2014 by Jeroen, Hotel Management
Hello James, Thank you so much for your kind feedback. We're glad that we were able to help you enjoy your visit in Santa Clarita. It's nice to hear that you had a comfortable stay and felt that we anticipated every need you could have. We hope to see you again in the future! Sincerely, Cassidy C. Guest Service Supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redlands, CA

Professional staff, beautiful rooms!

Posted Sep 12, 2014
Cons: The a/c units should be replaced with something quieter, and with adjustable vents.
Location: Very quiet location, which was surprising, since it was close to Interstate 5.
I've stayed at several Hampton Inns, and the rooms in this particular hotel were gorgeous - really nice color palette with cherry cabinets and roman shades. The staff was very friendly, helpful and professional. One morning, I couldn't get the blow dryer to work, and the desk sent a maintenance man within 2 minutes. As it turns out, I was doing it wrong :-) My only complaint about the room was the air conditioner. It was loud, and blew directly on the bed, and the vents were not adjustable. When evening approached and it cooled down, I turned off the a/c and opened the window. It was very quiet outside so I slept fine. I would absolutely stay here again.
Comment from Hotel Management
Sep 22, 2014 by Jeroen, Hotel Management
Hello Rhonda, Thank you so much for your valuable feedback. We're glad you found your room so aesthetically pleasing and our staff to be timely as well as kind. We're sorry to hear about the discomfort your air conditioning caused you. We have been looking into adjusting some of the units including the one in the room you had stayed. In the future let the front desk know and we may have a more immediate solution for you! We look forward to seeing you again! Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Very nice rooms very clean

Posted Sep 8, 2014
Showered, slept, very comfortable enjoyed the complete stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice Hotel

Posted Aug 29, 2014
Pros: Convenient and comfortable. After driving all day it was great there an Outback restaurant right next door.
Location: Several restaurants near by and right off the 5 freeway.
We stayed here for one night as we were traveling from Phoenix to San Francisco. Very nice accommodations and the staff was friendly. The free breakfast was substantial. They even have to go bags with snacks and a water which was very nice.
Comment from Hotel Management
Aug 31, 2014 by Jeroen, Hotel Management
Hello Joan, Thank you so much for your feedback. We're glad that you enjoyed our breakfast and were able to grab a to-go bag for the rest of your day. Our location allows for us to be surrounded by a variety of restaurants for our guests to enjoy. We're glad to be so close to an Outback Steakhouse so guests like yourself can walk just minuets away for a meal. We hope to see you again soon! Sincerely, Cassidy C. Guest Service Representative
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Very friendly environment with nice and clean rooms.
Comment from Hotel Management
Aug 31, 2014 by Jeroen, Hotel Management
Hello Anonymous, Thank you so much for your comments. We're glad we created a friendly environment for your stay! Hope to see you again soon! Sincerely, Cassidy C. Guest Service Representative
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
The staff had excellent customer service, and the continental breakfast was good.
Comment from Hotel Management
Aug 14, 2014 by Jeroen, Hotel Management
Thank you very much Anonymous, we're glad you enjoyed your breakfast with us and our staff was helpful to your needs.We hope to see you again among your future travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Close to Six Flag Magic Mountain

Posted Aug 6, 2014
Pros: Customer Service was the best in California. Great Breakfast, Coffee station, fresh cookies in afternoon, lovely pool and spa. Location great.
Cons: Nothing
Location: Flag six Theme Parks
Family holiday from Australia visiting Theme park Six Flag Magic Mountain. Fantastic Hotel best service and great facilities, & customer service.
Comment from Hotel Management
Aug 11, 2014 by Jeroen, Hotel Management
Hi Kris, Thank you for taking the time reviewing your stay at the Hampton Inn Santa Clarita! I'm very pleased to hear that we were able to meet and exceed your expectations! We look forward accoodating you and your family at our hotel in the near future! Regards, Jeroen Buiks | General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CenCal

Not Bad

Posted Aug 3, 2014
Went for one night. Hotel staff we're friendly and the hotel had a nice presence. The room was nice and spacious. Clean and neat. Only thing is the bed is not the most comfortable although the bedding is nice. But I'm used to my sleep number bed. Over all a nice place to stay.
Comment from Hotel Management
Aug 11, 2014 by Jeroen, Hotel Management
Hello Michelle, Thank you for reviewing your stay at the Hampton Inn Santa Clarita. I'm happy that you were satisfied with your room and with the service you received! We recently installed new beds at our hotel and we currently use Serta matresses designed for Hampton Inn hotels. So far we have received very positive feedback from our guests about the new matresses and many times people ask us where they can actually purchase them for their own home! Thanks again for choosing the Hampton Inn Santa Clarita and please come visit us again soon! Regards, Jeroen Buiks | General Manager