Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kent,england

convenient for visit of surrounding area

Posted Feb 27, 2015
Pros: breakfast,staff,location,all day free tea/coffee bar
Cons: smoking area outside was below my room and frequently late at night loud customers would gather there with no reprimand from reception
Location: beaches, malls, restaurants, magic mountain
second stay here , couldn't get upgraded to room we preferred but room adequate, breakfast brilliant, staff courteous, cleanliness excellent, very relaxing and homely feel, we travelled as a couple but saw lots of families enjoying themselves here. would stay again but would clarify room standard
5 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta

Outstanding!!

Posted Jan 27, 2015
Stay here, they gave us chocolates and snacks for the road well we were eating our breakfast. Very comfortable, quiet, and clean!
3 out of 5
by A verified travelerfrom las vegas

very small rooms and disappointing breakfast

Posted Jan 20, 2015
Room was clean and modern but very very small. Bathroom was almost as big as rest of room. Eggs at breakfast tasted and looked fake. For the same price would book Residence Inn next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Nice Hotel near freeway, easy to find.

Posted Jan 19, 2015
Location: The hotel is near freeway exit and many of restaurants near by, very convenience.
Me and my husband have a one night stay at this hotel, the hotel is near freeway but it was very quiet, the room was very clean, the staff also very nice and the breakfast buffet was very good. We are highly recommend this hotel to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Always stay here

Posted Jan 9, 2015
Halfway between Phoenix and the Bay Area. Always good wouldn't stay anywhere else.
Comment from Hotel Management
Jan 20, 2015 by Jeroen, Hotel Management
Hello Anonymous, Thank you so much for your feedback. We're glad that you stay with us so often and we always look forward to having you again. Hope to see you soon! Sincerely, Cassidy C. Guest Service Representative.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom El Sobrante. CA

Excellent Staff!!!

Posted Jan 5, 2015
Pros: Location, Staff, breakfast and free coffee bar 24/7
Cons: Toilet paper!!! noise from upper floors.
Location: Universal Studios
Hotel staff are helpful and friendly! Hot breakfast is pretty good compare to other hotel breakfasts. rooms are clean. There are two negatives that bugs me, first the ceiling is pretty thin and you can hear people walking and running. secondly, they need to change the toilet paper because it's pretty rough. Overall my stay is pleasant and enjoyable. I would stay again if I'm in the area.
Comment from Hotel Management
Jan 20, 2015 by Jeroen, Hotel Management
Hello Jay, Thank you so much for your feedback. We’re glad you found our staff helpful and friendly. It’s good to hear that you enjoyed our full hot breakfast as well. We’re very sorry about the inconvenience of having to hear those above you. The front desk staff is always willing to work with you to find you a room that will better fit your needs. Hopefully in the future we can get you into a higher room where you feel more comfortable. Also, we are thankful for your feedback on our toiletries, and are always looking for a way to offer better amenities to our guests. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Nice place to stay

Posted Jan 5, 2015
I booked this hotel as this was close to the area of visit. I booked for only a night and could get a check-in as early as 10.20 AM which was very welcome. The breakfast is good and fulfilling to take up the day ahead. The room I had got was a king bed which was very spacious and comforting.
Comment from Hotel Management
Jan 20, 2015 by Jeroen, Hotel Management
Hello Jyo, Thank you so much for your feedback. We are glad that you were able to conveniently check in so early. It’s great to know that our breakfast was filling and a good start to your whole day. We are delighted to hear that you found your room comfortable and spacious. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Money well spent

Posted Jan 4, 2015
Pros: Location, breakfast, wifi, parking, service
Cons: Indoor pool
Location: Several stores and restaurants within a very short drive. Two exits from Magic Mountain. 30 minute drive to Universal Studios.
Stayed for 7 nights at the end of December. A very well run hotel on all levels. Dedicated staff, very pleasant and professional. Clean and well furnished, spacious rooms with comfortable beds. Easy access to I5, but just out enough that highway noise was not getting in the way of sleep and our room faced the freeway. Free parking, wifi and breakfast. Not your run off the mill excuse for a breakfast either with four tables and a choice of danishes or..... danishes. Large breakfast area with plenty seating and lots of choices. Breakfast was filling enough that we got by on minimal lunches after. Big bonus if you're doing 6 Flags. Couple treadmills in the fitness room and a pool as well should you be so inclined. Only drawback was that the pool was outside. Not very useable with low December temperatures. Very easy access to Magic Mountain and a pretty easy, direct drive to Universal Studios as well. Solid choice, would definitely stay here again.
Comment from Hotel Management
Jan 20, 2015 by Jeroen, Hotel Management
Hello Alex, We are delighted to hear the overwhelmingly kind comments you have about your stay. Thanks to our dedicated staff we are able to provide our guests with clean and comfortable lodging in a convenient part of Los Angeles. Though interstate-5 is one of the largest and most significant freeways in California, we hope to provide our guests tranquility from the traffic and mayhem that our highways are known for. We are glad to know that you were not disturbed by any noise from the freeway and were able to enjoy your rest. We’re delighted that you were able to enjoy more than just our danish selection during breakfast. We feel that variety is a part of your balanced breakfast too. We love when our guests leave feeling satisfied. We are very glad you enjoyed our other amenities as well, like our fitness center. Most of the year it is very hot and sunny in Santa Clarita, however our pool and spa are both heated so they can be enjoyed during some of the colder times of year. We are glad that you enjoyed your stay and we hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Six Flag Magic Mountain.

Posted Jan 4, 2015
Location: very centrally located to resturants and stores. Outback is right next door and In-n-Out is across the street.
We have stayed here twice and both times have been great. the staff is very plesant and helpful. I have recommended it to friends. i will stay there again in the near future.
Comment from Hotel Management
Jan 20, 2015 by Jeroen, Hotel Management
Hello Anonymous, Thank you so much for your feedback. We are glad to hear that you have enjoyed both of your stays with us. It’s is nice to know that you found our staff kind and helpful. We look forward to seeing you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

There is no need for saying!

Posted Jan 2, 2015
Hotel staffs are very kind. Facilities are excellent.
Comment from Hotel Management
Jan 9, 2015 by Jeroen, Hotel Management
Hello Yoon, Thank you so much for your feedback. We are glad that you found our staff to be kind and our facilities to be exceptional. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.