Ratings based on 913 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant

Posted Apr 28, 2015
Pros: Very clean and pleasant
Very clean and staff very helpful and nice. Great breakfast buffet.
Comment from Hotel Management
May 4, 2015 by Cassidy C., Hotel Management
Hello Anonymous, Thank you so much for your review. We are delighted to hear that you found our staff to be friendly and our hotel to be clean. It is great to know that you were also satisfied with our breakfast. We hope to see you again soon! Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Great hotel, close to Magic Mountain,

Posted Apr 9, 2015
Great staff. Great breakfast.Great location. Across from restaurants, fast food, several stores and gas stations. Beautiful and quiet rooms. Better than some of the really expensive hotels I've stayed in. I was really impressed with this hotel. They have a guest of the day contest, offer warm cookies and popcorn all day/night long and sparkling water with orange slices. I will definitely stay here in the future.
Comment from Hotel Management
Apr 23, 2015 by Cassidy C., Hotel Management
Hello Michelle, Thank you so much for your feedback. We are delighted to hear that you found our staff, breakfast, and location all to be great. We are very fortunate to be surrounded by so many dining, shopping, and entertainment options. It is great to know how impressed you were with us and that you enjoyed our evening snacks and daily activities such as Guest of The Day. We look forward to seeing you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
It was a very pleasant stay. We stayed 3 nights. The only complaint was that someone's car alarm kept going off on the second night and no one did anything about it. Other than that the hotel was clean and friendly.
Comment from Hotel Management
Mar 25, 2015 by Cassidy C., Hotel Management
Hello Anonymous, Thank you so much for your feedback. We are delighted to hear that you had a pleasant stay. We definitely want to extend our sincerest apologies to you about the car alarm. We do have patrols of the parking lot every evening, and we were working to resolve the issue. Unfortunately the alarm woke several guests before we were able to contact the owner to shut the alarm off. We hope that if you stay with us in the future we can make up for it. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gresham, OR

Couldn't have been happier!

Posted Mar 18, 2015
It was a fantastic stay. Everything was excellent from start to finish. Friendly and helpful staff, clean comfortable rooms, excellent breakfast, great location. I will stay here again.
Comment from Hotel Management
Mar 21, 2015 by Cassidy C,, Hotel Management
Hello Thomas, Thank you so much for your feedback, We are delighted to hear that you had a wonderful stay. It is important to us that you feel comfortable and welcomed from the moment you arrived, and you leave feeling rested and satisfied. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Clean safe respectful employees

Posted Mar 11, 2015
Comfortable beds. Quiet. Overall a pleasant stay.
Comment from Hotel Management
Mar 16, 2015 by Cassidy C., Hotel Management
Hello Liz, Thank you so much for the feedback. We are delighted to hear that you enjoyed your stay. We are glad you found your beds comfortable, your room quiet, and our staff to be kind and pleasant. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2015
We have stayed here twice for quick overnight ears in the area. The staff is always wonderful, the rooms are very nice and the breakfast starts at like 6am and its hot! It's been the perfect hotel for us for both occasions we needed it
Comment from Hotel Management
Mar 10, 2015 by Jeroen, Hotel Management
Hello Anonymous, Thank you so much for your feedback. We are glad to hear that you enjoyed both of your stays with us. It is great to know that you find our staff exceptional and our rooms comfortable. We are delighted that you were satisfied by our hot breakfast that we provide every morning. We hope you stay with us again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Mar 5, 2015
Pros: Cleanliness and courtesy of staff.
Location: Good location near museums, shopping and restaurants.
The staff were pleasant and helpful. Our room was clean and comfortable. It was a pleasant stay.
Comment from Hotel Management
Mar 10, 2015 by Jeroen, Hotel Management
Hello JA, Thank you so much for your feedback. We are glad that you found our staff kind and welcoming. It is great to hear that your room was clean and comfortable and your stay was pleasant. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kent,england

convenient for visit of surrounding area

Posted Feb 27, 2015
Pros: breakfast,staff,location,all day free tea/coffee bar
Cons: smoking area outside was below my room and frequently late at night loud customers would gather there with no reprimand from reception
Location: beaches, malls, restaurants, magic mountain
second stay here , couldn't get upgraded to room we preferred but room adequate, breakfast brilliant, staff courteous, cleanliness excellent, very relaxing and homely feel, we travelled as a couple but saw lots of families enjoying themselves here. would stay again but would clarify room standard
Comment from Hotel Management
Mar 12, 2015 by Cassidy C., Hotel Management
Hello Jean, Thank you so much for your feedback. We are sorry we were unable to upgrade your room but we are glad that you found the room you received adequate. We are delighted to hear that you found our breakfast satisfying, our staff helpful, and our property cleanly. It is important to us that all of our guests feel welcomed and comfortable while they are staying with us. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
4 out of 5
Recommended
for Families
by Martin Thomasfrom Stenløse Danmark

45 min fra LAX.

Posted Feb 5, 2015 on Hotels.com
Rent og pænt. Nem adgang fra motorvej,men dermed følger også noget motorvejsstøj. Vi fik dog et værelse væk fra vejen så vi var ikke generet. Meget venlige i receptionen. Dejlig morgenmad. Kan anbefales.
4 out of 5
Recommended
for Business Travelers
by Satoshifrom 愛知県

部屋も快適

Posted Feb 2, 2015 on Hotels.com
朝食も軽くとれて、部屋もきれいでよかった。