Ratings based on 824 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Restful time during a wedding weekend

Posted Dec 16, 2014
The hotel was a wonderful place to return after a busy wedding. Thank you for a special time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to magic mountain

Posted Dec 15, 2014
Hotel was clean and next to a few fast food restaurants and an outback plus many others up the street. Really no complaints hotel was new and very clean
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Awesome customer service!!!!

Posted Dec 12, 2014
Pros: The customer service.
Cons: everything was great.
Location: There was an Outback right next door.
By far the best customer service at a hotel I've ever experienced. Elizabeth and Andy went above and beyond to make our stay enjoyable. The room was clean and beds were very comfortable. We were headed from Anaheim to Northern California but since it was the day after thanksgiving, the traffic was horrendous so we decided to look up a room nearby. The rate was a great price and when we got there we were so satisfied with the quality of the hotel. We were offered complimentary yummy cookies, popcorn and coffee/ tea/hit chocolate. When we got to our room we settled in and Andy called to make sure everything was satisfactory and to see if we needed anything. We relaxed in the jacuzzi then watched a little tv. The breakfast was really good too! They offer eggs and waffles among other yummy things. Way better than the usual pastry free breakfast. When we checked out we were offered bottled water. I can honestly say I enjoyed my stay very much!
Comment from Hotel Management
Dec 15, 2014 by Jeroen, Hotel Management
Hello mommy, Thank you so much for all of your feedback. We are delighted to hear that you found comfort at our property during your Thanksgiving trip to Anaheim. It's nice to know that you found our staff, such as Elizabeth and Andy, welcoming and delightful. Your comments will definitely be passed onto them. It is very important to us that we stay involved with our guests in order to ensure their comfort. We are glad to know that you found your room comfortable and clean and our amenities satisfactory. It is also good to know that you enjoyed our breakfast and all of the options we have to offer. We want to make sure all of our guests have access to a full and satisfying meal to begin their day. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 9, 2014
Pros: The friendly staff and the updated room.
Location: If you go up Old Road, there's a lot places to go shopping at.
Front desk employees were friendly and courteous. The rooms were nice and updated. There's shopping and places to eat all around this hotel. When we checked in, we were told that there would be fresh cookies and popcorn and coffee at 6pm. And there was. And it was nice to have a treat after a long day of traveling. There breakfast they offer in the morning for free isn't bad. They do, if you get there in early enough, offer a to go bag of food for travelers. Which includes fruit and a sandwich, if I remember correctly.
Comment from Hotel Management
Dec 15, 2014 by Jeroen, Hotel Management
Hello Anonymous, Thank you so much for staying with us here at the Hampton Inn Santa Clarita. We are happy to hear that your stay was delightful. We appreciate the positive feedback about our front desk agents and are glad to know that you were greeted with their kindness. It's nice to know that you enjoyed the rooms with centrally located restaurants and shopping to accommodate all of your needs. We have been diligently working to increase our breakfast options and are glad to know that they satisfied all your needs. Thank you for all your positive feedback and look forward to seeing you soon. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom yucaipa

Close to The Masters College

Posted Dec 4, 2014
Pros: The friendly greeting with a cold drink.
Cons: Absolutely nothing.
I needed a place to stay after dropping my granddaughter off at her college. The staff was warm and welcoming. They really cared to make my experience a pleasant one.
Comment from Hotel Management
Dec 10, 2014 by Jeroen, Hotel Management
Hello Jen, Thank you so much for your feedback. We are glad that you found our staff kind and hospitable during your stay. We feel that connecting with our guests is a vital part of the Hampton experience. We want to make sure you are comfortable no matter the reason behind your stay. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco Bay Area

Very Nice hotel! Easy freeway access and shopping.

Posted Dec 2, 2014
Cons: I didn't see too many families with small children. I found myself constantly shushing my kids, I was afraid to disrupt the older guests.
Stayed here last weekend on our trip to Magic Mountain and Hollywood. Lovely hotel. Updated rooms and nicely groomed. Not to mention the comfortable beds. Very quiet, had a very good nights sleep. The hot breakfast was awesome. A little bit for every pallet. Very friendly staff. I'll definitely stay here again!
Comment from Hotel Management
Dec 7, 2014 by Jeroen, Hotel Management
Hello Ana, Thank you so much for staying with us and for giving us your feedback. We're glad you enjoyed your stay here during your trip to Hollywood and Six Flags. It's nice to hear that you found your room updated and well-kept. We are delighted to know that you enjoyed our breakfast as well and found it versatile. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom San Diego, CA

Nice place to stay

Posted Nov 17, 2014
Location: Nice and close to the freeway. Easy off and back on again.
The room was very clean and quiet. Beds were comfortable. Breakfast was excellent - I highly recommend making your own waffle! The staff was very friendly, too!
Comment from Hotel Management
Nov 21, 2014 by Jeroen, Hotel Management
Hello Lori, Thank you so much for your feedback. We're glad you found your room comfortable and quiet. It's good to know you found our breakfast exceptional and enjoyed our make-your-own waffles the most. On top of all this, we're most glad you found our staff friendly and welcoming. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KSA

Extended my stay

Posted Nov 17, 2014
The staff are great, the hotel has a nice simplicity about it ... it's actually charming, very reasonably priced and located in Santa Clarita which is a nice quiet neighborhood
Comment from Hotel Management
Nov 26, 2014 by Jeroen, Hotel Management
Hello Ahmed, Thank you for your review! We’re glad to know that you found our staff exceptional and our property simple and charming. We feel that hospitality is not reliant on how extravagant a hotel may be or how much a guest has to pay for a room, but on how welcoming a staff is and how helpful their amenities, like a laundry room, fitness center, and full breakfast, are. We hope that when you stay with us you can feel as comfortable as you would at home because of these things. We hope to see you again in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel if you are exploring LA

Posted Nov 14, 2014
Super friendly staff, free high speed internet, free parking, small but very comfy rooms ... It's a really nice place and I'm definitely coming back
Comment from Hotel Management
Nov 26, 2014 by Jeroen, Hotel Management
Hello Ahmed, Thank you so much for your great feedback. We’re glad you enjoyed all of our amenities from your room to our complimentary wifi. If you ever feel that your room is too small just let the front desk know and we will work to more comfortably accommodate you. We look forward to seeing you in the future. Sincerely, Cassidy C. Guest Service Representative.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newhall, CA

Great hotel near six flags and Los Angeles

Posted Nov 2, 2014
We arrived the night before Halloween. There were Halloween and fall decorations, candies, cookies, fresh fruit, hot chocolate, a selection of chips to choose from and a bottle of water available to us as we entered the lobby. The staff was very friendly.The hotel looked clean and nice. There was a warm, welcoming feeling. The room was attractive, clean and comfortable. The hot buffet breakfast was the best. Thank you for a lovely experience.
Comment from Hotel Management
Nov 5, 2014 by Jeroen, Hotel Management
Hello Gail, Thank you so much for your feedback. We're glad you enjoyed our fall and Halloween decorations. All of our guests have access to our fresh coffee, tea, and hot chocolate, as well as our nightly cookies and popcorn. However, upon arrival Hilton Honors members are offered drinks and snacks such as chips and Oreos automatically. It's good to hear that you found our staff pleasant and friendly, your room comfortable, and the breakfast exceptional. We hope to see you again in the future. Sincerely, Cassidy C. Public Relations Manager.