Ratings based on 286 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from m
Hotel was very nicePosted Jul 20, 2015
We drove 7 hours to get to the hotel. When we got there expedia had not sent over our prepaid reservation and we didn't have a room. The hotel staff was quick to help us and after locating a fax from expedia that had just been sent. They gave us their king suite with balcony. Was the nicest room in the hotel they said. They took great care of us and made our trip worry free. I was very happy. Expedia on the other hand will be getting a call from me because I over paid and no reservation was sent to the hotel.
for Everyoneby A verified traveler from Walnut Creek, CA
Excellent ExperiencePosted Jul 13, 2015
Pros: Clean accommodations, courteous staff and easy access off and on the freeway. Also, it was close to great food and shopping.
Cons: More seating for breakfast and having a happy hour would be great too!
Location: It was almost exactly between UCLA and CalArts in Valencia, two of the places we needed to go over the weekend.
After an exhaustive search for a room in southern California, we decided to stay at the Hampton Suites LAX Van Nuys. Man, I'm glad we did. We rolled in after midnight and were greeted by the front desk staff with professional, courteous and help service. Then in the morning we were treated to a full on hot breakfast! Not just pastries and coffee. Housekeeping was thorough. We were even treated to freshly baked hot cookies after returning to the hotel for the day. Overall, staying here was wonderful and we will save time and stay here again next time we make a trip down here.
for Everyoneby A verified traveler
Posted Jun 16, 2015
Very Good hotel. Love the indoor pool. The room was very clean
for Familiesby Philippe from Los Angeles
RelaxingPosted Mar 19, 2015 on Hotels
Excellent and accommodating staff. Initial room that was given to us happens to be next to a family with a baby that's been crying a lot. The noise can be heard through the walls so we asked to be transferred to a different room. Rooms were available that it wasn't any problem at all. Maybe the rooms can use a better insulation, who knows. The building is probably older but kept very up to date indoors. Breakfast is a plus. Cyrus was exceptionally accommodating!!!
for Couplesby A verified traveler
Muito bomPosted Mar 10, 2015 on Hotels
Hotel muito bom, café da manhã com máquina de waffle, boa localização e limpeza. Apenas a internet que avisaram que estava inclusa e veio cobrança em meu cartão mesmo sendo o valor final da nota que assinei US$ 0,00, mas o Hoteis.com cobriu o valor em desconto para novas reservas.
for Everyoneby A verified traveler
Posted Mar 9, 2015
Fine basic hotel in a good location. clean and neat
for Familiesby Debra from Upstate New York
Great HotelPosted Feb 19, 2015 on Hotels
I was in Van Nuys to visit family. The hotel was clean and comfortable and the staff was great! The morning breakfast was excellent and a nice added bonus! Will stay again when is California!
for Familiesby A verified traveler
Happy TravellerPosted Feb 15, 2015 on Hotels
Great freeway access for what we needed to do. Clean room, security- controlled elevators, friendly staff, great breakfast for free & free parking definitely made me confortable. Bed was too soft for my preference and AC was noisy. Great choice in the area and I'd stay here again.
for Getaway With Friendsby A verified traveler
Nice hotel, excellent staff.Posted Feb 13, 2015 on Hotels
A bit noisy at times but expected, given the location.
for Couplesby Pekka from Helsinki
Hyvä aamiainenPosted Jan 26, 2015 on Hotels
Sijainti on hieman meluisa, mutta hotelli on siisti, palvelu erittäin hyvää ja huoneen hintaan sisältyvä aamiainen todella hyvä.