Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Hotel was very nice

Posted Jul 20, 2015
We drove 7 hours to get to the hotel. When we got there expedia had not sent over our prepaid reservation and we didn't have a room. The hotel staff was quick to help us and after locating a fax from expedia that had just been sent. They gave us their king suite with balcony. Was the nicest room in the hotel they said. They took great care of us and made our trip worry free. I was very happy. Expedia on the other hand will be getting a call from me because I over paid and no reservation was sent to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Walnut Creek, CA

Excellent Experience

Posted Jul 13, 2015
Pros: Clean accommodations, courteous staff and easy access off and on the freeway. Also, it was close to great food and shopping.
Cons: More seating for breakfast and having a happy hour would be great too!
Location: It was almost exactly between UCLA and CalArts in Valencia, two of the places we needed to go over the weekend.
After an exhaustive search for a room in southern California, we decided to stay at the Hampton Suites LAX Van Nuys. Man, I'm glad we did. We rolled in after midnight and were greeted by the front desk staff with professional, courteous and help service. Then in the morning we were treated to a full on hot breakfast! Not just pastries and coffee. Housekeeping was thorough. We were even treated to freshly baked hot cookies after returning to the hotel for the day. Overall, staying here was wonderful and we will save time and stay here again next time we make a trip down here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Very Good hotel. Love the indoor pool. The room was very clean
5 out of 5
Recommended
for Families
by Philippe from Los Angeles

Relaxing

Posted Mar 19, 2015 on Hotels
Excellent and accommodating staff. Initial room that was given to us happens to be next to a family with a baby that's been crying a lot. The noise can be heard through the walls so we asked to be transferred to a different room. Rooms were available that it wasn't any problem at all. Maybe the rooms can use a better insulation, who knows. The building is probably older but kept very up to date indoors. Breakfast is a plus. Cyrus was exceptionally accommodating!!!
4 out of 5
Recommended
for Couples
by A verified traveler

Muito bom

Posted Mar 10, 2015 on Hotels
Hotel muito bom, café da manhã com máquina de waffle, boa localização e limpeza. Apenas a internet que avisaram que estava inclusa e veio cobrança em meu cartão mesmo sendo o valor final da nota que assinei US$ 0,00, mas o Hoteis.com cobriu o valor em desconto para novas reservas.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Fine basic hotel in a good location. clean and neat
5 out of 5
Recommended
for Families
by Debra from Upstate New York

Great Hotel

Posted Feb 19, 2015 on Hotels
I was in Van Nuys to visit family. The hotel was clean and comfortable and the staff was great! The morning breakfast was excellent and a nice added bonus! Will stay again when is California!
5 out of 5
Recommended
for Families
by A verified traveler

Happy Traveller

Posted Feb 15, 2015 on Hotels
Great freeway access for what we needed to do. Clean room, security- controlled elevators, friendly staff, great breakfast for free & free parking definitely made me confortable. Bed was too soft for my preference and AC was noisy. Great choice in the area and I'd stay here again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice hotel, excellent staff.

Posted Feb 13, 2015 on Hotels
A bit noisy at times but expected, given the location.
5 out of 5
Recommended
for Couples
by Pekka from Helsinki

Hyvä aamiainen

Posted Jan 26, 2015 on Hotels
Sijainti on hieman meluisa, mutta hotelli on siisti, palvelu erittäin hyvää ja huoneen hintaan sisältyvä aamiainen todella hyvä.