Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Portland/Maui

Expedia's Title is misleading for the location

Posted Nov 21, 2014
Pros: Very friendly staff, clean bed, nice Neutrogena amenities
Cons: The neighborhood, the air conditioning units are extremely noisy
Location: The location is terrible if you don't have a car. There are 2 food options - Mediocre Chinese and okay Pizza delivery.
I booked a room here for 3 nights for a business meeting that I had near the Getty museum. Although by car, it's fairly close to a lot of things, without a car, you are stuck. Also, it's a $75 cab ride from LAX to the hotel. This Hampton Inn online is called "Hampton Inn & Suites Los Angeles/Sherman Oaks. For taxi drivers, this is very confusing. If you have to stay here, be sure to have the exact address to give to the taxi driver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Enjoyed our stay

Posted Sep 2, 2014
Pros: Customer service.
Stayed one night while visiting Universal Studios. Location convenient just off the freeway.which made for easy access. Person at front desk, I think her name was Zee, was pleasant and the checkin process was very professional and very smooth. Our room was clean and the size was very comfortable compared to some of other double queen rooms we had stayed in previously. As we were unpacking, we were greeted by the sounds of an infant next door who was not having a good day. After asking at the front desk if by chance there was another option, we were immediately given the chance to move to a different room in another part of the hotel. Great customer service! Beds were very comfortable and we enjoyed a good nights rest. Breakfast was much better than most of the other hotel breakfasts we've had in the past with omlettes, ham and country potatoes as well as the usual continental breakfast choices. While the breakfast area was fairly busy the staff did a good job keeping items restocked and there was plenty of seating. Enjoyed our stay here and would definitely stay here again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

The location was perfect

Posted Aug 24, 2014 on Hotels.com
Right where I needed to be
4 out of 5
Recommended
by Johnfrom Roseville, Ca

Good Hotel

Posted Aug 22, 2014 on Hotels.com
Great Breakfast. Good Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to freeway. A

Posted Aug 21, 2014
This hotel was everything that we could ask for. Great location, great service, great breakfast. Highly recommend for anyone but awesome for families.
5 out of 5
Recommended
for Business Travelers
by BILLfrom Las Vegas

wonderful place

Posted Aug 19, 2014 on Hotels.com
great hotel, located in the valley right off the 405 and Burbank blvd.ample parking, very comfortable, nice staff, everything was great. highly recommend
4 out of 5
Recommended
for Business Travelers
by Seanfrom Hawaii

Clean and reasonable

Posted Aug 16, 2014 on Hotels.com
Great value for the price. Room and beds were always clean. The free breakfast is great. Crunchy self-service waffles, and different types of eggs and meat depending on the day kept things fresh. Stayed for 2 weeks and have no complaints.
5 out of 5
Recommended
for Families
by Lourdes murrillofrom Fresno

Excellent service and stay

Posted Aug 13, 2014 on Hotels.com
I thought this was an excellent hotel the bedrooms where very clean . And the morning buffet was great. Overall I recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

nice

Posted Aug 6, 2014
Pros: Very clean, staff was friendly and had knowledge of nearby sites.
Cons: It would be good to have more space for diners. Or to provide outdoor eating for breakfast. space was VERY limited for diners.
Location: awesome location for everything
The staff was very friendly. We would have liked a microwave in the room. Breakfast staff was excellent. Very clean and very accommodating. We appreciated the fact that the housekeeping respected our "do not disturb" sign.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CO

Posted Jul 27, 2014
Pros: It felt good
Cons: Nothing
Location: It was close by the freeway
We stayed 2 nights. The room was very, clean and quiet. The beds were comfortable. The breakfast was great! The staff was very friendly