Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
very nice hotel. Close to everything. Loved the size and the the sun deck.
Comment from Hotel Management
Aug 2, 2015 by Eddie_Andre, Hotel Management
Thank you for sharing your feedback with the Expedia community. We are pleased to hear you enjoyed your stay and we hope to have the opportunity to welcome you back should your travels take you to LA in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Clean and friendly

Posted Jul 25, 2015
Pros: Located in downtown Los Angeles
Location: Downtown shopping on Fig&7th, Little Tokyo, Good Eats, and quick drive to La Brea tar pits and Universal.
Stayed two nights service was excellent. Business center easy to use. Vallet service available.
Comment from Hotel Management
Jul 28, 2015 by Eddie_Andre, Hotel Management
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed our service and location. We look forward to welcoming you back on your next trip to the LA area.
3 out of 5
by A verified traveler from UK

Well located but not top service

Posted Jul 22, 2015
Hotel is well located but overall, reception staff not very accommodating or welcoming, and probably prefer business guests rather than Hilton silver or gold members!
Comment from EPC
Jul 23, 2015 by Eddie_Andre, EPC
Thank you for taking the time to share your feedback. We are disappointed to read that you did not find our staff welcoming. We assure you that they work hard to create memorable experiences for all of our guests. We hope to have the opportunity to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from T Chula Vista

Posted Jul 21, 2015
Nice and accommodating--- overnight parking is horribly overpriced.
Comment from Hotel Management
Jul 23, 2015 by Eddie_Andre, Hotel Management
We are delighted to hear you found the hotel to be nice and accommodating. We did want to assure you and the Expedia community that our parking prices are in line with all hotels in downtown Los Angeles. We hope to have the opportunity to welcome you back should your travels take you to the LA area again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

2 nights at Hilton Checkers

Posted Jul 20, 2015
Staff is very nice as she helped client's issue & location is good, only the lobby is small to entertain if there is a big group of ppl but it is really nice & comfortable :-)
Comment from Hotel Management
Jul 22, 2015 by Eddie_Andre, Hotel Management
Thank you for choosing Hilton Checkers Los Angeles on your recent trip to the Los Angeles area. We are pleased to read that you enjoyed our staff and location. We hope to have the opportunity to welcome you back should your travels take you back our way in the future.
2 out of 5
by A verified traveler

There are much better options in Los Angeles

Posted Jul 13, 2015
Pros: Location
Cons: The front desk staff. The fact that non smoking rooms are right next to smoking rooms so you still get a room smelling of smoke.
Upon arrival there was no one at the front desk and we waited for some time for someone to arrive. We were then told they were sold out of the rooms we had booked and paid for. Then again after a long period we were checked into a room, and we were told it was not a double room with two beds (we had received a king). Yet we got to the room and there was a king bed after all. However the room reeked of smoke. We immediately called the front desk and said we had asked for a non smoking room. We were told our room was non smoking but directly next to the only two smoking rooms in the hotel. Exhausted from our travels we resigned ourselves to the fact that the front desk staff was not going to change our room as they had already told us it was sold out so we slept in that room. The bed was also incredibly uncomfortable. Upon check out there was an epic line that was not moving. I walked up finally after 15 minutes, handed our key and left. Would not stay here again.
Comment from Hotel Management
Jul 16, 2015 by Eddie_Andre, Hotel Management
Thank you for taking the time to write a detailed review of your stay. We are disappointed to read about your experience, as it's not what's to be expected of the Hilton Checkers Los Angeles. Our operations team will review your feedback. While we might not have the opportunity to welcome you back to our hotel, we do hope you will consider Hilton Hotels in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
The entire staff was excellent! I highly recommend this hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Everything was great but the food in the bar was only okay and a little over priced.
Comment from Hotel Management
Jul 9, 2015 by Eddie_Andre, Hotel Management
Thank you for choosing the Hilton Checkers Los Angeles and for taking the time to share feedback from your experience. We hope to have the opportunity to welcome you back should your travels bring you to the LA area again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

The stay was nice, I think some adjustment

Posted Jul 6, 2015
Pros: The area, cleanness and the staff.
Cons: Better lighting in the rooms, ceiling fan in the bathrooms. Discount parking for guests.
Location: Take a great walk around the area, Food place is in walking distant.
I think better lighting in the room , an ceiling fan in the bathrooms, and when having guest or family dropping by they should be in title to a discount on parking. Marin Robinson
Comment from Hotel Management
Jul 9, 2015 by Eddie_Andre, Hotel Management
We appreciate you taking the time to share your feedback with the travel community. It's our guests comments that allow us to continue to meet the needs of travelers. We hope you will choose to stay with us should your travels take you to LA in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Great hotel

Posted Jun 29, 2015
We actually booked this hotel because the hotel we originally had was awful. Although it was a little pricey for a last minute stay, it was totally worth it. The hotel was beautiful & very clean. View of the U.S. bank building was great. Just FYI parking is $24. And valet is $42.
Comment from Hotel Management
Jul 1, 2015 by Eddie_Andre, Hotel Management
Thank you for sharing your experience with us. We are happy to read that you enjoyed your time at the Hilton Checkers Los Angeles and we hope you will choose to stay with us in the future.