Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 789 de 1762 opiniones" "
10 - Excelente
789
Puntuación de 8, es decir, Bueno. Basada en 340 de 1762 opiniones" "
8 - Bueno
340
Puntuación de 6, es decir, Aceptable. Basada en 237 de 1762 opiniones" "
6 - Aceptable
237
Puntuación de 4, es decir, Malo. Basada en 190 de 1762 opiniones" "
4 - Malo
190
Puntuación de 2, es decir, Terrible. Basada en 206 de 1762 opiniones" "
2 - Terrible
206
8.2/10
Limpieza
8.0/10
Servicio y personal
7.8/10
Servicios
7.8/10
Condiciones de la propiedad
8.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Eva
28 dic. 2023
Eva
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 29 ene. 2024
Dear Eva, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Rob Adams GM
10/10 Excelente
Bernardo
12 ago. 2023
Bernardo
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 13 sept. 2023
Dear Bernardo,We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,Rob AdamsGeneral Manager
10/10 Excelente
LicMan
29 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
LicMan
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 31 may. 2023
Dear Guest,I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future.Best,Rob AdamsGeneral Manager
10/10 Excelente
Guadalupe
3 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Guadalupe
Se hospedó 1 noche en abril de 2023
Respuesta de GM, el 24 abr. 2023
Dear Guadalupe,We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,Rob AdamsGeneral Manager
8/10 Bueno
Alejandra
28 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alejandra
Se hospedó 1 noche en enero de 2023
Respuesta de GM, el 31 ene. 2023
Dear Alejandra,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Rob AdamsGeneral Manager
8/10 Bueno
Felipe
10 oct. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
Felipe
Se hospedó 1 noche en octubre de 2022
8/10 Bueno
Carlos
Viaje de negocios, Viaje en pareja
19 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El tiempo de espera para check in.
Carlos
Se hospedó 1 noche en septiembre de 2022
Respuesta de Laura C. , el 20 sept. 2022
I am so sorry to hear that your wait was long. We hop that you give us another chance and we get to see you again.
10/10 Excelente
Francisco
Viaje familiar
5 sept. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bonito todo gracias
Francisco
Se hospedó 2 noches en septiembre de 2022
Respuesta de GM, el 6 sept. 2022
Dear Francisco,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,Rob AdamsGeneral Manager
10/10 Excelente
jose luis
Viaje familiar
9 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
best place to visit long beach
It is a very good place to stay, it is clean, close to beautiful places, close to the aquarium beach, close to the 710 freeway, which takes you quickly to other places like San Pedro, it is a spectacular place. I recommend it 100%
jose luis
Se hospedó 3 noches en agosto de 2022
Respuesta de GM, el 10 ago. 2022
Dear jose luis,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our Hilton Long Beach Hotel, as well as our location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Best,
Rob Adams
General Manager
8/10 Bueno
Angel
Viaje familiar con niños
8 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios
Everything was great the only think I didn’t like was the bathroom didn’t had a fan and when we were showering it felt very hot in there
Angel
Se hospedó 3 noches en julio de 2022
Respuesta de GM, el 9 ago. 2022
Dear Angel,
We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon.
Best,
Rob Adams
General Manager
8/10 Bueno
Victor Manuel
Viaje en pareja
23 may. 2022
Le gustó: Limpieza y condiciones de la propiedad
Estuvo bien solo que hubo un retraso de casi dos horas para que nos entregaran la habitación
Victor Manuel
Se hospedó 1 noche en mayo de 2022
Respuesta de GM, el 11 jun. 2022
Dear Victor,
We aim to impress, so I'm sorry that we did not deliver a flawless experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.
Best,
Rob Adams
General Manager
8/10 Bueno
JONATHAN
Viaje de negocios
16 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
JONATHAN
Se hospedó 2 noches en mayo de 2022
Respuesta de GM, el 18 may. 2022
Dear JONATHAN,
We appreciate your kind review and are glad to know you enjoyed our hotel while you were our valued guest. We hope to see you again should your travels bring you back to our area.
Best,
Hotel Management
10/10 Excelente
Rosalio
Viaje familiar
10 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atencion. Al clinte y la sercania. Todo
Rosalio
Se hospedó 2 noches en mayo de 2022
Respuesta de GM, el 11 may. 2022
Dear Rosalio,
It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.
Sincerely,
Hotel Management
6/10 Aceptable
carlos
Viaje familiar
8 may. 2022
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
La atención del personal no fue buena, hice mi reservación con desyuno incluido y no apareció en su registro así que tuve que mostrar la reservación
carlos
Se hospedó 1 noche en mayo de 2022
Respuesta de GM, el 9 may. 2022
Dear carlos,
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations as well as for any confusion regarding your reservations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again.
Sincerely,
Hotel Management
8/10 Bueno
Maricela Aranda
Viaje familiar
28 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó la decoración y el ambiente tranquilo.
No me gustó esperar a que el restaurante abriera para el lunch o la comida
Maricela Aranda
Se hospedó 7 noches en abril de 2022
Respuesta de GM, el 28 abr. 2022
Dear Maricela Aranda,
Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.
Sincerely.
Hotel Management
10/10 Excelente
Jesus Alfredo Delgado
18 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo muy bien
Jesus Alfredo Delgado
Se hospedó 2 noches en abril de 2022
Respuesta de GM, el 18 abr. 2022
Dear Jesus Alfredo Delgado,
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.
Sincerely,
Hotel Management
10/10 Excelente
Jorge Armando
18 abr. 2022
Jorge Armando
Se hospedó 1 noche en abril de 2022
Respuesta de GM, el 19 abr. 2022
Dear Jorge Armando,
Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.
Best,
Hotel Management
10/10 Excelente
jesus
Viaje en pareja
18 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El costo para estacionar mi vehiculo fue muy elevado
jesus
Se hospedó 2 noches en abril de 2022
Respuesta de GM, el 18 abr. 2022
Dear jesus,
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.
Sincerely,
Hotel Management
8/10 Bueno
Macrina Ruiz
7 abr. 2022
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
.
Macrina Ruiz
Se hospedó 3 noches en marzo de 2022
Respuesta de GM, el 9 abr. 2022
Dear Macrina Ruiz,
It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.
Best,
Hotel Management
10/10 Excelente
Eduardo
Viaje en grupo, Viaje de negocios
2 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Eduardo
Se hospedó 2 noches en marzo de 2022
Respuesta de GM, el 2 abr. 2022
Dear Eduardo,
Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon.
Sincerely,
Hotel Management
General Manager
10/10 Excelente
Jamilton
18 mar. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
:$
Jamilton
Se hospedó 1 noche en marzo de 2022
Respuesta de GM, el 19 mar. 2022
Dear Jamilton,
It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.
Best,
Hotel Management
2/10 Terrible
Ernesto
Viaje familiar
16 mar. 2022
No le gustó: Servicio y personal y servicios
El servicio pésimo
Ernesto
Se hospedó 1 noche en marzo de 2022
Respuesta de GM, el 22 mar. 2022
Dear Ernesto,
Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area.
Sincerely,
Hotel Management
8/10 Bueno
Ariadna
25 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estuvo muy bien todo limpio, agradable, cómodo y nos atendieron muy bien, gracias
Ariadna
Se hospedó 1 noche en enero de 2022
Respuesta de GM, el 26 ene. 2022
Dear Ariadna,
What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.
Sincerely,
Swietlana Cahill
General Manager
8/10 Bueno
Robert
Viaje de negocios
24 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great pricing and convenient location
Robert
Se hospedó 2 noches en enero de 2022
Respuesta de GM, el 24 ene. 2022
Dear Robert,
It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers’ feedback. We hope to host you again soon.
Best,
Swietlana Cahill
General Manager
10/10 Excelente
ESTEBAN R FEBRES
Viaje familiar
29 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
ESTEBAN R FEBRES
Se hospedó 6 noches en noviembre de 2021
Respuesta de GM, el 29 nov. 2021
Dear ESTEBAN R FEBRES,
It is fantastic to hear that your stay was enjoyable! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. It was our pleasure hosting you and look forward to welcoming you again.
Sincerely,
Swietlana Cahill
General Manager
10/10 Excelente
RAFAEL
Viaje de negocios
4 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje LAX
Perfecto todo
RAFAEL
Se hospedó 1 noche en noviembre de 2021
Respuesta de GM, el 5 nov. 2021
Dear RAFAEL,
We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Please find a reason to visit us again soon.
Best,
Swietlana Cahill
General Manager
10/10 Excelente
Juan
Viaje familiar con niños
1 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it's a perfect place
Juan
Se hospedó 1 noche en octubre de 2021
Respuesta de GM, el 1 nov. 2021
Dear Juan,
I am ecstatic to know that your stay was exceptional. Our staff members are proud to be representatives of our hotel and all that it has to offer. Whether your next trip here is for business or pleasure I hope you will choose to stay with us again.
Best,
Swietlana Cahill
General Manager
10/10 Excelente
Lourdes Harumi Yanagui
22 oct. 2021
Le gustó: Limpieza y servicio y personal
Good
Lourdes Harumi Yanagui
Se hospedó 3 noches en octubre de 2021
Respuesta de Hilton Long Beach , el 23 oct. 2021
Thank you very much for your review! Enjoy your stay with us!
8/10 Bueno
Cliente verificado
Viaje familiar
16 ago. 2021
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal y servicios
No hicieron limpieza en la habitación ningún día es lo malo
Cliente verificado
Se hospedó 4 noches en agosto de 2021
Respuesta de GM, el 16 ago. 2021
Dear Anonymous,
We humbly thank you for staying with us and for recommending our hotel. We've had to adjust how we service occupied rooms during the pandemic; I regret that we appeared unaccommodating. We look forward to your next visit.
Sincerely,
Swietlana Cahill
General Manager
10/10 Excelente
Cliente verificado
Viaje en pareja
13 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien
Cliente verificado
Se hospedó 2 noches en agosto de 2021
Respuesta de GM, el 16 ago. 2021
Dear Anonymous,
Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.
Sincerely,
Swietlana Cahill
General Manager
10/10 Excelente
Cliente verificado
Viaje en pareja
12 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy pequeño
Cliente verificado
Se hospedó 1 noche en agosto de 2021
Respuesta de GM, el 12 ago. 2021
Dear Anonymous,
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.
Sincerely,
Swietlana Cahill
General Manager
6/10 Aceptable
Claudia
9 ago. 2021
Claudia
Se hospedó 2 noches en agosto de 2021
10/10 Excelente
Modesta
8 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Modesta
Se hospedó 2 noches en agosto de 2021
8/10 Bueno
MA en Jesus
21 jul. 2021
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
MA en Jesus
Se hospedó 1 noche en julio de 2021
10/10 Excelente
Cliente verificado
5 jun. 2021
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de GM, el 15 jun. 2021
Dear Anonymous,
It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again.
Sincerely,
Swietlana Cahill
General Manager
10/10 Excelente
Cliente verificado
Viaje familiar
14 may. 2021
Le gustó: Servicio y personal y servicios
M gusto el servicio pero lo q no me gustó fue q estaban las ventanas manchadas pero solo lo digo para q tengan cuidado con eso
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de Hilton Long Beach , el 14 may. 2021
Thank you for your review! We look forward to your return!
8/10 Bueno
Cliente verificado
3 may. 2021
Le gustó: Limpieza, servicio y personal, servicios
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Hilton Long Beach , el 13 may. 2021
Thankyou kindly for your feedback!
10/10 Excelente
Abidan
Viaje de negocios
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service by Christa
Abidan
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 24 abr. 2024
Dear Abidan, We are thrilled to receive your kind review about our associate, Christa. I will be certain to share your kind sentiments with her and the entire staff. We hope to welcome you again soon. Best, Rob Adams, GM
8/10 Bueno
Lisa
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lisa
Se hospedó 5 noches en abril de 2024
10/10 Excelente
Angelina
21 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Nice
Angelina
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 22 abr. 2024
Dear Angelina, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Rob Adams, GM
10/10 Excelente
Erica
Viaje familiar
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
j was wondering helpful and i absolutely will be back
Erica
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 18 abr. 2024
Dear Erica, We sincerely appreciate your valuable feedback and would like to express our gratitude for your recommendation. It would be our pleasure to extend a warm welcome to you whenever you choose to visit us again. Thank you for your kind words! Best, Rob Adams, GM
4/10 Malo
George
16 abr. 2024
Le gustó: Limpieza
Checked in and got my key and room number. Just to leave the hotel for an event and come back to find out that my room was changed on me and was given a room that did not have the beds that I booked etc
George
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 17 abr. 2024
Dear George, Thank you for taking the time to share your experience with us. I am deeply sorry for the disappointment caused by the room type that was assigned to you. Our aim is to ensure that every guest has a comfortable stay, and it is clear that we fell short on this occasion. Your honest feedback is valuable to us, and we will use it to make improvements. We hope that you will consider staying with us again in the future. Sincerely, Rob Adams, GM
6/10 Aceptable
Maricel
15 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Good but room was wearing out.
Maricel
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Maricel, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Sincerely, Rob Adams, GM
10/10 Excelente
Ashley
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Ashley
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 15 abr. 2024
Dear Ashley, Thank you for choosing to stay with us. We're delighted to hear that you enjoyed your visit and the level of service we provided. We appreciate your feedback and look forward to welcoming you back soon! Best, Rob Adams, GM
8/10 Bueno
Judy
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place overall. Rooms and decor nicely updated. The only negative was matrices on bed was a bit lumpy and uncomfortable.
Judy
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 15 abr. 2024
Dear Judy, Thank you for your kind review. I am glad to hear that you had a pleasant stay with us, and we appreciate you choosing our hotel. Your honest feedback regarding areas we can improve is welcomed and will help us make changes for future visits. I will share your kind comments with our entire team as they work diligently to make our guests feel at home. Thank you again for choosing our hotel, and we hope to see you soon. Best, Rob Adams, GM
2/10 Terrible
Kevin
12 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Terribly loud and obnoxious.
Kevin
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 13 abr. 2024
Dear Kevin, I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Rob Adams, GM
10/10 Excelente
Allia, Salt Lake City
Viaje familiar
12 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rubber duckies for the kids are awesome! My kiddos loved picking a duck and watchibg them swim in the water. Everything was clean and cozy.
Allia
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Allia, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our Hilton Long Beach. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Rob Adams, GM
10/10 Excelente
Elizabeth
Viaje familiar, Viaje familiar con niños
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice area close to the aquarium and the pike! Parking was a bit expensive but everything else was great! Rooms were clean and organized, staff was great and accommodating!
Elizabeth
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Elizabeth, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our location, clean rooms, and great, accommodating staff. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Rob Adams, GM
10/10 Excelente
Danny, Denton
6 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service
Danny
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Danny, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Rob Adams, GM
10/10 Excelente
Makayla
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Within walking distance to the Pike outlets. Only a few
Makayla
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 abr. 2024
Dear Makayla, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Rob Adams, GM