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Reviews of Hilton Los Angeles/San Gabriel

3.5 out of 5
Hilton Los Angeles/San Gabriel
225 W Valley Blvd, San Gabriel, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lan, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

8/10 Good

Stephen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff throughout.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jian Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2024

10/10 Excellent

JING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ada, El Monter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable bed
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Juan on Apr 10, 2024
Thank you for a great review.

10/10 Excellent

victor, LA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and fast. Front desk crew was very helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea Giannina

Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay even for just a night. Clean and staff was very attentive! Thank you !
Stayed 1 night in Mar 2024
Response from Juan on Apr 2, 2024
Hello Donna,WOW thank you for a great review,

8/10 Good

Nick

Traveled with partner
Everyone smoked and it felt a little like I wasn’t welcomed I got a lot of weird looks.but the room was nice and the place had a lot of amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely will become back again
Stayed 2 nights in Mar 2024

10/10 Excellent

Takiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024

10/10 Excellent

Daisy, Temecula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant Lobby. Loved the RI shower. A lot of extra quality towels. Room had a desk with a chair. I wish it had 2 chairs with a table for eating.
Stayed 1 night in Mar 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLOSE TO HOLLYWOOD
Stayed 1 night in Mar 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Irene, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chunxiang

Stayed 1 night in Mar 2024
Response from Juan on Apr 2, 2024
Hello Chunxiang,Thank you for a great review.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Perla Rios, chantilly

Business traveler, Traveled with partner
Liked: Amenities
Muy limpio
Stayed 3 nights in Feb 2024

10/10 Excellent

Cui hua, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Mar 2024

10/10 Excellent

Huimeng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. The area is very quiet and safe. A lot of food around
Stayed 1 night in Feb 2024

2/10 Terrible

jiahuan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dara on Feb 17, 2024
Hi, I am sorry to hear about your recent experience. If, there is anything we can do please let us know, thank you.

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 3 nights in Feb 2024

4/10 Poor

Rajeev

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We requested couple of towels earlier today to be used tomorrow. The person answered the phone said ok but we never received those. That’s surprising to us.
Stayed 1 night in Feb 2024
Response from DARA on Feb 11, 2024
HI, I AM SORRY THAT YOU DID NOT RECEIVE THE ITEMS REQUESTED IF, THERE IS ANYTHING WE CAN DO PLEASE LET US KNOW.

8/10 Good

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ting Tian

Stayed 2 nights in Jan 2024

2/10 Terrible

Jiewen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best booking i have, everrrrr in my life!!!!!! With the book msg and email, and i cannot check in. Great, wasting couple hundred is nothing huh. Im likely to rate this hotel to negative stars
Stayed 3 nights in Jan 2024

2/10 Terrible

CINDY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Juan on Jan 24, 2024
Hello Cindy,Thank you for providing feedback regarding your recent stay with us. Please accept my apologies for not meeting nor exceeding your expectations during your stay. Please contact me to further assist you.

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kingport

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Internet worked fine for simple browsing. Didn't check streaming. Wish they had smart tv. For whatever reason, the guide button didn't work because of connections or whatever so couldn't see a list of what was on TV. But they had Asian channels which was nice. Shower pressure wasn't great. Otherwise it was clean and sufficient.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was amazing! Staff was very helpful and friendly. Room was very clean and accessible.
Stayed 2 nights in Jan 2024

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is perfect for exploring the San Gabriel Valley and beyond. It's just a short drive from downtown Los Angeles, as well as popular attractions like Universal Studios Hollywood and the Rose Bowl Stadium. There are also plenty of restaurants and shops within walking distance of the hotel. I had an excellent stay at the Hilton Los Angeles/San Gabriel. I would highly recommend this hotel to anyone looking for a comfortable and stylish place to stay in the San Gabriel Valley. It's the perfect place to relax and unwind, while still being close to all the action.
Stayed 3 nights in Jan 2024
Response from Juan on Jan 31, 2024
Dear Duc,Thank you for a great review, look forward to see you next time you visit this area.Hilton San Gabriel

8/10 Good

Andrew Y

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sandy Jian

Stayed 3 nights in Jan 2024
Response from Juan on Jan 31, 2024
Dear Sandy Jian,Thank you for a great review, look forward to see you next time you visit this area.Hilton San Gabriel

10/10 Excellent

Hebe

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Juan on Jan 31, 2024
Dear Hebe,Thank you for a great review, look forward to see you next time you visit this area.Hilton San Gabriel

10/10 Excellent

HUI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay every time I travel to LA!
Stayed 6 nights in Dec 2023

10/10 Excellent

Oreyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Juan on Jan 31, 2024
Hello Jason,Thank you for a great review, look forward to see you next time you visit this area.Hilton San Gabriel

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Xi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Juan on Jan 31, 2024
Dear Huy,Thank you for a great review, look forward to see you next time you visit this area.Hilton San Gabriel

6/10 Okay

Eilly

Stayed 1 night in Dec 2023
Response from Juan on Dec 27, 2023
Good morning Eilly,Thank you for your feedback regarding your recent stay with us. Please share the areas you found deficiencies in, for us to address and correct them.

8/10 Good

Joyce

Liked: Cleanliness
Stayed 1 night in Dec 2023