Ben, Thank you for taking the time to leave a review! We appreciate your positive feedback and are glad you enjoyed your stay at Hilton Universal.While we strive to deliver an exceptional experience for every guest, we always welcome your insights on how we can improve. If you have any specific details you'd like to share, please don't hesitate to reach out directly.We look forward to welcoming you back to Hilton Universal soon!Sincerely,

Joaquin, Thank you for taking the time to share your recent stay at Hilton Universal! We're thrilled to hear our convenient location added to your positive experience.We strive to provide a comfortable and centrally located stay for all our visitors.Thank you again for choosing Hilton Universal. We look forward to welcoming you back soon!Sincerely,

DaDaThank you for the fantastic 5/5 review! We're thrilled to hear our convenient location near Universal Studios Hollywood, friendly staff, and complimentary shuttle service made your stay enjoyable.It's our pleasure to provide a comfortable and welcoming environment for our guests. Your kind words about our team are greatly appreciated, and we'll be sure to share them!We hope you'll consider us again for your next Universal Studios adventure!Sincerely,

Andrea, Thank you for taking the time to share your fantastic 5-star review! We're thrilled you enjoyed the convenient shuttle service to Universal CityWalk and the friendly, accommodating service from our team.We pride ourselves on offering a variety of delicious dining options, so we're delighted you found something to satisfy your taste buds.At Hilton, we strive to create exceptional experiences for our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!Sincerely,

Charles, Thank you for choosing Hilton Universal and for taking the time to leave a review! We're thrilled to hear our convenient location made your Universal Studios visit even more enjoyable.Walking distance to the park and a complimentary shuttle every 15 minutes offer fantastic flexibility for exploring all the excitement.Thanks again for staying with us!Sincerely,

Octavio, Thank you for your review. We sincerely apologize that the initial interaction with our team member wasn't up to Hilton's standards of hospitality. We take guest feedback seriously and will address this with our staff to ensure a consistently welcoming experience.We're glad to hear the younger team member provided excellent service upon your return.We appreciate you staying with us and hope to host you again soon for a truly exceptional Hilton experience.Sincerely,

William, Thank you for rating us! We're thrilled to hear you had a perfect stay while visiting Universal Studios Hollywood.Our goal is to provide every guest with an exceptional experience, and your kind words motivate us to keep striving for excellence.We look forward to welcoming you back to the Hilton family on your next Universal Studios adventure!Sincerely,

Lydia, Thank you for choosing Hilton and sharing your positive experience! We're delighted to hear you enjoyed your stay.At Hilton, we strive to create exceptional experiences for all our guests. Your feedback motivates us to continuously improve.If you'd like to share any specific details about what made your stay positive, we'd love to hear them! It helps us tailor our service to better suit future guests.We look forward to welcoming you back to Hilton soon.Sincerely,

Jason, Thank you for choosing Hilton and for sharing your perfect review on Expedia! We're thrilled to hear you enjoyed your stay at our Universal Hollywood location.Our aim is to provide exceptional experiences for our guests, and knowing we were your perfect home base for exploring Universal Studios fills us with pride.We hope to welcome you back soon for another magical visit to Los Angeles!Sincerely,

Laura, Thank you for taking the time to share your recent stay with us!Your feedback is valuable to us, and we'd love to learn more about what we could do to earn a perfect 5/5 rating next time.We look forward to welcoming you back soon!

Dominique, Thank you for the fantastic 5-star review! We're thrilled your stay at our hotel was perfect for your Universal Studios and CityWalk adventure.Our convenient location allows guests to explore the excitement without needing a rental car.We're delighted to hear you had a wonderful experience. We hope to welcome you back for another magical stay soon!Warmly,

Clara, We're thrilled you rated your stay a perfect 5-stars! We hope to welcome you back to the Hilton soon!Warmly,

Marla, Thank you for choosing Hilton Universal and for sharing your feedback. We're glad you found your room comfortable and enjoyed the convenience of being close to Universal Studios!We apologize that housekeeping arrived later than expected and the breakfast buffet wasn't up to par. We strive to provide a fresh and timely breakfast experience, and your comments will be shared with our food and beverage team for improvement.To ensure a smoother future stay, feel free to request housekeeping at your preferred time. We also offer grab-and-go breakfast options at Coffee Corner. We hope to host you again and provide the exceptional Hilton experience you deserve.Sincerely,

Sara, Thank you for taking the time to share your recent stay with us! We're delighted to hear you enjoyed your experience. We hope to welcome you back to the Hilton soon!Sincerely,

Jerry, Thank you for sharing your fantastic 5-star review on Expedia! We're thrilled you had a wonderful experience at our hotel.We look forward to welcoming you back to the Hilton family soon!Sincerely,

David, Thank you for the fantastic 5-star review! We're delighted to hear you had a wonderful experience at our hotel, especially after your Big Sur plans changed.We're happy to hear our convenient location to Universal Studios Hollywood made your stay enjoyable. It's always rewarding to know our team members, like the one who assisted you with parking, went the extra mile to create a positive experience.We appreciate your kind words and hope to welcome you back to the Hilton Universal soon!Sincerely,

Judy, Thank you for taking the time to share your wonderful feedback about your stay at The Hilton Universal! We're thrilled to hear you enjoyed our convenient location within walking distance to Universal Studios Hollywood.We appreciate you choosing The Hilton Universal, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,

Edy, We're thrilled you rated your stay a perfect 5! Knowing we exceeded your expectations is our greatest reward. We hope to welcome you back soon for another unforgettable stay!Warmly,

Jason, Thank you for the fantastic 5-star review and for highlighting the exceptional service provided by our team! We're thrilled to hear they made your stay enjoyable.Regarding the check-in process, we apologize for the inconvenience caused by the app and wait times. We're always looking for ways to improve efficiency and streamline arrival.We understand the buffet price may seem high. We offer a variety of dining options to suit different budgets and preferences.Thank you for choosing Hilton Universal. We hope to welcome you back for a truly exceptional stay in the future!Sincerely,

Bob, Thank you for taking the time to share your recent stay at Hilton Universal with Expedia! We're thrilled to hear that you enjoyed the ease of our self-parking and found our desk personnel to be excellent. Providing a friendly and helpful environment is a priority for us, so your kind words about our team are greatly appreciated.We strive to ensure every guest has a smooth and enjoyable experience, and we're glad we delivered on that promise for you. We hope you'll consider staying with us again soon!Sincerely,

Edward, Thank you for your feedback regarding your recent stay. We understand your concerns about the room size and parking cost.While we offer a variety of room options to suit different needs, we apologize if the chosen room didn't meet your expectations. However, we're glad the hotel's location proved convenient for your visit to Universal Studios.We hope to host you again soon, offering a stay that reflects the exceptional value Hilton Universal strives for.Sincerely,

Monika, Thank you for choosing the Hilton Universal and for taking the time to share your feedback! We're thrilled you enjoyed the convenient location near Universal Studios and the frequent shuttle service.We appreciate your feedback regarding the guest rooms and are happy to hear you found the bathrooms to be up-to-date and comfortable.We hope to welcome you back again soon for a truly exceptional Hilton experience.Sincerely,

Beatrice, Thank you for taking the time to leave a 5-star review! We're thrilled to hear you received exceptional customer service during your stay.At Hilton, we strive to provide a warm and welcoming environment for all our guests. Knowing our team exceeded your expectations truly brightens our day.We appreciate your business and hope to welcome you back again soon!Warmly,

Martin, Thank you for taking the time to share your incredible experience with us on Expedia! We hope to welcome you back to the Hilton soon!Warmly,

Maria, Thank you for taking the time to share your incredible experience with us on Expedia! We hope to welcome you back to the Hilton soon!Warmly,

Melissa, Thank you for taking the time to share your recent stay at our hotel with Expedia! We're delighted to hear you enjoyed your experience and would consider staying with us again.At Hilton, we strive to provide exceptional service and a comfortable environment for all our guests. Your positive feedback motivates us to keep exceeding expectations.We hope to welcome you back soon!Sincerely,

Isabel, We're thrilled you had such an exceptional experience at our hotel. Thank you for choosing Hilton!Sincerely,

Jonathan, Thank you for your honest feedback. We sincerely apologize that the condition of your room and the shower issues fell short of your expectations. Housekeeping cleanliness is a top priority, and we'll be reviewing your concerns with our team to ensure it doesn't happen again.Regarding the non-functional outlets, we apologize for the inconvenience. We'll have maintenance inspect and repair them immediately.We strive to deliver exceptional experiences at Hilton Universal. We hope you'll consider giving us another chance. Please reach out to us directly if you'd like to discuss your stay further.Sincerely,

Mohammad, Thank you for taking the time to share your fantastic 5-star review of Hilton Universal! We're thrilled you enjoyed your stay.We appreciate your feedback regarding the in-house dining options. We understand cost is a consideration, and we apologize if our offerings didn't fully meet your needs.We offer a variety of dining options to suit different budgets, including our full-service restaurant, grab-and-go selections, and convenient room service. Thank you again for choosing Hilton Universal. We hope to welcome you back soon for another exceptional experience.Sincerely,

Adrian, Thank you for the fantastic 5-star review! We're thrilled to hear you enjoyed our clean and comfortable accommodations, friendly staff, and convenient location steps from Universal Studios Hollywood.We strive to provide a seamless and enjoyable experience for all our guests, and your feedback lets us know we're succeeding. We hope you had a magical time exploring the park!We would love to welcome you back to the Hilton Universal for your next Universal Studios adventure.Sincerely,

Carol, Thank you for the fantastic 5-star review! We're thrilled to hear you enjoyed our convenient location right next door to Universal Studios Hollywood.We hope you had a magical time exploring Universal Studios!Kind regards,

Eva, Thank you for the fantastic 5-star review! We're thrilled to hear you enjoyed your stay at Hilton Universal and found our shuttle service convenient and timely.We strive to provide a seamless and enjoyable experience for our guests, and your feedback lets us know we're on the right track. We appreciate you choosing Hilton Universal, and we hope to welcome you back soon!Sincerely,

Brenda, Thank you for taking the time to share your incredible experience at Hilton Universal! We're thrilled you had a 5-star stay and look forward to welcoming you back soon.Sincerely,

Kevin, Thank you for taking the time to share your feedback! We're glad you enjoyed your stay at Hilton Universal.We understand your surprise regarding the microwave rental fee. We apologize if this wasn't clearly communicated during your booking. While microwaves aren't standard in all rooms, we do offer them upon request for a nominal fee.We're always looking for ways to improve the guest experience. We'll take your feedback into consideration to ensure our amenities and fees are transparent.In the future, if you have any questions about in-room amenities, please don't hesitate to reach out to our friendly front desk staff. They're happy to assist!Thank you again for choosing Hilton Universal. We hope to host you again soon!Sincerely,

Icelys, Thank you for recognizing our efforts with a perfect 5-star rating on Expedia! We truly appreciate your business and hope your stay at Hilton Universal was exceptional in every way.Positive feedback like yours motivates us to keep exceeding expectations and providing unforgettable experiences. We look forward to welcoming you back again soon!Sincerely,

Vanessa Thank you for the fantastic 5-star review! We're thrilled you "loved every bit of it" at Hilton Universal.Your positive feedback brightens our day and motivates our entire team to keep exceeding expectations.We look forward to welcoming you back for another unforgettable experience soon.Sincerely,

William, Thank you for staying at Hilton Universal! While we appreciate you sharing your rating, a 3-star review lets us know there's room to improve. We're committed to providing the high standards you expect from Hilton Universal. Please don't hesitate to reach out to our team directly if you'd like to discuss your experience further.Sincerely,

Catherine, Thank you for the fantastic 5-star review! We're thrilled to hear our convenient location near Universal Hollywood, shops, and restaurants made your stay even more enjoyable.At Hilton Universal, we strive to provide a seamless experience for exploring all that Universal City has to offer. We're happy to be your home base for adventure!We look forward to welcoming you back soon!Sincerely,

Jandee, Thank you for taking the time to leave a review and for recognizing our unbeatable location! We strive to provide easy access to the magic of Universal Studios Hollywood, right at your doorstep.We're thrilled you enjoyed your stay at Hilton Universal and hope you had a chance to experience all the excitement Universal Studios has to offer.We look forward to welcoming you back for another stay in the heart of the action!Sincerely,

Liliana, Thank you for reaching out about your recent stay at Hilton Universal. We sincerely apologize that the comfort of our beds fell short of your expectations. Guest satisfaction is our top priority, and we take feedback about our accommodations very seriously. We'd love to learn more about your specific concerns with the beds to ensure they're addressed promptly.We'd appreciate the opportunity to regain your trust and offer a more restful stay in the future.Sincerely,

Zoe, Thank you for taking the time to leave a 4-star rating for your recent stay at Hilton Universal! While we always strive for 5-star experiences, your feedback is valuable to us.To help us continuously improve, we'd love to hear more about your stay. We look forward to welcoming you back to Hilton Universal soon!Sincerely,

Edgar, Thank you for recognizing our efforts with a perfect 5-star rating on Expedia! We're delighted you had a wonderful stay at Hilton Universal.We hope to welcome you back soon!Sincerely,

Grace, Thank you for recognizing our efforts with a perfect 5-star rating on Expedia! We truly appreciate your business and hope your stay at Hilton Universal was exceptional in every way.We look forward to welcoming you back again soon!Sincerely,

Mirela, Thank you for leaving a perfect 5-star rating for your recent stay at Hilton Universal! We strive to provide exceptional experiences, and your positive feedback lets us know we're on the right track.We'd love to hear more about what made your stay so enjoyable! In the meantime, we look forward to welcoming you back again soon!Sincerely,

Stephanie, We're delighted to see your perfect 5-star rating on Expedia! Thank you for choosing Hilton Universal.We hope you had a memorable stay and would love to welcome you back soon!Sincerely,

Kevin, We're so glad you enjoyed our seafood buffet! "Bomb" is exactly the word we love to hear! We pride ourselves on offering a delicious selection of fresh seafood, and it sounds like you hit the spot.Thanks for the stellar 5-star Expedia rating - that makes our day! We hope to see you back soon at Hilton Universal for another fantastic stay.Warm regards,

Elvia, Thank you for taking the time to leave a perfect 5-star rating for your recent stay at Hilton Universal! We're thrilled to hear you had a fantastic experience.Positive reviews like yours motivate our team to continually strive for excellence.We look forward to welcoming you back for another unforgettable stay at Hilton Universal!Sincerely,

Brad, Thank you for the fantastic 5-star rating! We're thrilled you had a wonderful experience at Hilton Universal.We hope you'll return soon and create more unforgettable memories with us.Kind regards,