Ratings based on 1,961 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

NEW Elevators

Posted Nov 11, 2014
Cons: Elevators
Hotel is great- elevators have been for years and still are a DISASTER
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice, convenient and clean.

Posted Nov 10, 2014
Clean and friendly from the moment you walk-in is the impression and we were not disappointed. Though we only stayed one night, we plan to return...we do recommend the Hilton especially for the convenience of location to universal studios!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Great stay!!

Posted Nov 9, 2014
We stayed the 23rd floor facing the mountains and it was an amazing view from sun up to sunset! Universal Studios is right across the street so we walked or you can take their free shuttle that runs every 15 minutes. Great buffets (little expensive though). Most comfortable bed I've ever been on in a hotel and great lush towels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2014
We had an executive king suite on the 20th floor. The room was very dated. In need of a remodel. But the bed as comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Encinitas, CA

Good Location

Posted Nov 3, 2014
Pros: Good place to stay for different activities.
Cons: Elevators were very slow.
Location: Its Hollywood, lots to see and do.
We have stayed here before and picked it from our past experiences. Price was higher than expected. We did have noisy neighbors all night, til 5am.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Doorstep to Universal

Posted Nov 3, 2014
Pros: Most things. It is an older hotel now but it still has the legacy of the grand hotel. V generous lobbies. Pool area.
Cons: Simple healthy food options could be added though breakfast was good.
Location: Well situated for access to Universal Studios. Close to subway stop to go to Hollywood Walk of Fame etc. Shuttle bus to studios and subway access.
Staying here meant we were fresh to enjoy our visit to Universal Studios. Easy walking distance. Staff v friendly and efficient. Lifts slow but they are working on it. Extensive menu and City Walk outlets offered food but we still didn't find the simple healthy no fuss food we wanted.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Plymouth Indiana

great hotel in a great location

Posted Nov 2, 2014
Pros: location, cleanliness, safety
Location: right across from Universal Studios
My kids and I stayed here when we went to Universal Studios. This place is absolutely fantastic. We arrived a little bit before check in, but the clerk at the desk was able to get us checked into our room early. The room was huge and very clean. The pool looked beautiful, but that is as much info as I can give you on it. Not because there was anything wrong with it, we just ran out of time and never got to use the pool. There is a great shuttle that takes you back and forth from Universal Studios. Parking fees in the garage were just about the same as every place else we have stayed. I liked that you got a card (similar to a room key) that let you in and out of the parking garage. I would highly recommend this hotel to anyone that asks. The buffet on Sunday morning before brunch was also great. The kids got to try some new foods.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Nice hotel

Posted Oct 29, 2014
Pros: The view
Cons: nothing
Location: universal city walk was near and the hotel offered a shuttle to transport us there and also had coupons for various things in the area.
We loved our room it was very nice and clean and we had a beautiful view. The front desk staff were very professional and accommodating. I would love to stay there again. Just great all around.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas, NV

Walk (or free shuttle) to Universal Studios!

Posted Oct 22, 2014
This is our 2nd time staying at The Hilton at Universal Studios and it's a great hotel. The price is great considering you're practically inside Universal Studios and they always put us up in a room with a view of the park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
good to stay at this hotel, very good location to go to universal studio.