Ratings based on 2,486 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom winchester Ca

Very near Universal Studios .Shuttle service was g

Posted Feb 28, 2015
Pros: Room was very clean,however sink in bathroom was clogged up and door handle in bathroom was falling off
Hotel staff were great some problems with room condition.
4 out of 5
by A verified travelerfrom Michigan

Hotel very close to universal

Posted Feb 27, 2015
We stayed at this hotel for 3 nights. The room was too small for us and we talked to the staff they were not able to help us. They only had one Resturant and the hostess was very rude. If you are going to universal this is a nice hotel but that's about it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ca

Universal Studios

Posted Feb 27, 2015
Good experience...pricey water. Next time I'll have to bring my own bottles of H2O.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver

hotel close to theme park

Posted Feb 25, 2015
Pros: the location
Cons: the facilities of room
Location: theme park, free shuttle to Bevery shopping Center
Hotel staff told me that this hotel was built up in 1984, so it's pretty old hotel. they maintain the hotel pretty good. but the interior design for the bathroom are not handy, it make me feel that walking around the whole bathroom every time I do wash or make up.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Easy Access to the Parks

Posted Feb 23, 2015
Pros: Really great buffet dinners and breakfasts, great variety and friendly staff.
Cons: Expensive parking.
Location: Really close to the Universal theme park, and close enough to do tours of the Hollywood sites.
We selected this hotel due to its location near the Universal Park, and this is ideal, 15 minute walk away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Posted Feb 22, 2015
Location: Within walking distance to Universal Studios
Comfortable room and great breakfast buffet. Great view from the room.
1 out of 5
by A verified travelerfrom C L.A.

NO CLASS

Posted Feb 19, 2015
Wrong room key & room walked into someone else's room could have been dangerous no apology we got strawberries no class!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Room was abit outdated considering its in the middle of the city, did not have that modern feel inside. Hated that they charge you for parking $28/day even when you are staying, but hey its LA. Would still recommend, good staff, free shuttle to universal. I got the room with the free breakfast. Round the 21st floor. They need an express lift or something, it take forever with all elevators serving all floors. The breakfast buffet, I will not recommend. Go to city walk with the free shuttle or walk for about 10mins or less for better option.
3 out of 5
Recommended
for Families
by A verified travelerfrom Sacramento, CA

Close to Universal Studios

Posted Feb 16, 2015
Pros: Convenient.
Cons: Update the carpets and bathrooms.
Location: Excellent location to Universal Studios and Hollywood.
I took my family to Universal Studios for my daughter's 16th birthday. This hotel was right across the street. It's a five minute walk. I thought the hotel was nice, but dated. Everyone was friendly. I thought the prices for meals were a little outrageous ($23/plate for breakfast buffet and $56/plate for dinner buffet), so we found a few less expensive restaurants around the corner and down the street. All was well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom old bridge,nj

Vacation

Posted Feb 16, 2015
Pros: From the valet parking to the mangers to staff to the cleaning service always smiling and asking if we need anything
Cons: Nothing it's all good
Location: The best location
Easy commute to all the places. Walking distance to universal studios and city walk, clean pool I will stay there again loved it.