Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Hotel was renovated and although the ceilings seemed low in the hallways, the cleanliness inside the room more than made up for it. I was not informed of the option I had to avail of coupons to get a discounted rate at breakfast. Employees were very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and very clean hotel

Posted Apr 11, 2015
The room was so clean and the bed was so comfortable. It was so spacious because there was enough room for our bags and all other stuff. The hotel staff were very nice too. Will definitely recommend this hotel to my family and friends.
Comment from Hotel Management
Apr 13, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for some taking time out of your day to leave us such great feedback and great score as well! We are ecstatic to hear that you enjoyed our facility and service by our staff and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Quiet, close to restaurants

Posted Apr 10, 2015
Stayed here to visit APU. Quiet, clean, and updated. There were good restaurants on the same street. I have slept on better mattresses, and the fan on AC was very loud.
Comment from Hotel Management
Apr 12, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for choosing to stay at our property during your local visit! We are happy to hear that you enjoyed the convenience of our location. We do apologize for being unable to cater to the preferred level of comfort during your stay in regards to the mattresses we have on property as well as the air conditioning unit being too loud. All our air conditioning units come standard with an accompanying thermostat to adjust and customize the desired temperature or fan/system preferences. Our staff here strive to provide the best stay possible for all guests who stay with us so if there are any issues no matter how seemingly small, please do not ever hesitate to let us know so we may assist in taking care of your needs and ensure it is best possible stay for you!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Surprisingly good

Posted Mar 27, 2015
Pros: It's cleanliness. Polite staff.
Cons: The lobby smelled like bathroom cleaner. They should clean the floor with something else or put and air freshner somewhere in the lobby.
Location: It's right off the freeway, there are shopping centers a few stop lights away, and it's about 5 minutes from Cal Poly Pomona.
I usually don't expect much when staying at 3-star hotels so my expectations were really low. Surprisingly, this hotel was well maintained and very clean with a very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Great location right off Highway 10

Posted Mar 16, 2015
Pros: Very clean
Cons: Could have more towels by the pool area.
Staffs are really friendly and helpful with all my requests.
Comment from Hotel Management
Apr 2, 2015 by Hotel management, Hotel Management
Dear K, Thank you for your patronage and selecting us to stay with during your travels. We are happy to hear you like our location right of the I-10 freeway as well as the services from our staff here on property. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

L.A. vacation

Posted Mar 13, 2015
Came from Las Vegas for a couple of days, nice hotel convenient access to restaurants and shopping malls. Rooms are nice they have a microwave and refrigerator and everything went well except for L.A. traffic!
Comment from Hotel Management
Apr 2, 2015 by Hotel Management, Hotel Management
Dear Terry, Thank you for choosing us for your mini-getaway! We are happy to hear that you enjoyed our convenient location as well as your experience with our rooms' amenities. We do apologize regarding the awful L.A. traffic; we definitely can empathize on that issue however we do hope that will not discourage you from visiting! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Nice hotel

Posted Mar 3, 2015
I had to have surgery at ucla so this was my recovery location when I was discharged from the hospital. The walls are a little thin so you can hear ur neighbor at times or a lot of movement in the halls but overall it was great. I would definitely go back here in the future. Holiday Inn really impressed me with the atmosphere and ambiance of the room.
Comment from Hotel Management
Apr 2, 2015 by Hotel Management, Hotel Management
Dear Feaster, We are happy that you chose us as your designated recovery location during such an important time. We do apologize for the noise level inconvenience you experienced during your time with us. If you ever feel uncomfortable or have any issues just notify the front desk staff and we will remedy the situation to make sure your stay is as comfortable as possible. We would like to thank you for taking the time to leave us with an outstanding score regardless and definitely look forward to having you stay with us the next time you're in town!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Great Hotel

Posted Feb 25, 2015
The best stay for my budget ever! Even if we had to drive to go to Hollywood, it's worth the drive because you come home tired to a great hotel and great employees! Francine at the front desk was awesome-the whole staff were very accommodating!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Excellent hotel in Covina, CA

Posted Feb 24, 2015
Pros: Cleanliness; friendly and helpful staff; comfortable bed; nice roomy room
Cons: Bathtub drainage was slow. Other than that everything else was near perfect.
Location: Right off freeway 10 in Covina hills area located next to huge shopping area. So many restaurants nearby plus a Chinese restaurant at the hotel.
The hotel is really clean and the staff is wonderful. My whole family liked it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was nice

Posted Feb 2, 2015
The personnel was very helpful. Enjoy the view of your hotel. It was having good active in the parking lot.