Ratings based on 571 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, good value hotel with friendly staff

Posted Aug 12, 2014
Pros: An all-round good experience.
Stayed 2 nights in this friendly hotel. The food was good, the pool quiet and delicious, and the room was clean and comfortable.
3 out of 5
by A verified traveler

Overpriced hotel

Posted Aug 11, 2014
The room was shabby. It didn't look like what was promised online. The restroom was really bad.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Pretty Good Place

Posted Aug 5, 2014
Being in Burbank, it's a bit far kind of from where I wanted to be. But nonetheless it was all in all totally cool. Price-wise, well it's a hotel. Nothing will be cheap. To counter that, there is a strip mall right across the street that has various restaurants/Starbucks/etc and a Vons. If you are so inclined, you can load up there on food and liquor. Whatever you want. There is a sushi place which I ate at every day lol. The hotel bar/restaurant is very small and perhaps in need of an interior update. But I only had 4 beers in there and took off lol. I also had a plumbing issue with my bathroom sink. I think the pipes are corroding/getting old as I got up one morning (the last night actually) and the sink was full of dirty greenish water and a metallic substance all lining the sink and at the bottom. The sink obviously burped up something due to a plug or pipe corrosion or something. But, big deal. I told the desk as I left. Everything else was fine. I didn't check out the pool or anything as I was too busy. Probably will stay there again if and when i need to stay in Burbank. I will however not make the mistake of flying to LAX! If I am gonna be in Burbank then Burbank airport all the way! I spent hundreds in cab fare. Total joke. And I feel I got ripped off a few times having the driver take the long way etc. My fare to sunset strip was 25 bucks but 60 bucks on the way back? Gimme a break! So be careful. Staff was nice and vibe is good!
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Nice hotel close to the rose bowl

Posted Aug 4, 2014
Overall experience was great. I was surprised about the $33 mandatory valet charge but it was handy. Only problem was the lack of any vegetarian options for late night dining.
4 out of 5
Recommended
for Everyone
by A verified traveler from Napa

Nice hotel

Posted Aug 2, 2014
Descent hotel. Very close to universal studios. The breakfast spot across the street (Bea's Bea) is really good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to universal studio

Posted Jul 30, 2014
The stuff are very nice, there also offer free transportation service within 3 miles. I love the pool and spa so much
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Adelaide, South Australia

Large room close to Hollywood.

Posted Jul 30, 2014
Pros: Close to Hollywood, convenience stores opposite hotel.
Cons: Insufficient and poorly located towel rails. Who puts a towel rail above the shower bath? And this was the only one! Cheaper parking.
Location: Universal studios, Warner Brothers studios.
Quiet and comfortable room for 2 nights. Bathroom was poorly laid out with insufficient towel rails. Valet parking was WAY too expensive at $33 per night plus tax. This is obviously to reduce the headline room rate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Jul 19, 2014
Went there to relax and sleep in but the staff started spraying my windows with water and cleaning them at 8:45-9am ish .. Woke up from the sound and opened the curtains to see what was going on and there's people cleaning the windows and was embarrassed when they are looking right in. This was a first at any hotel I've stayed at. Spraying and washing windows to your room in the am????
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great rooms. Quiet and spacious.

Posted Jul 8, 2014
Pros: Very elegant. Great rooms that are tidy and clean.
Cons: Construction is not a pretty site. Hopefully that will be done soon.
I needed a place to catch some z's before a big meeting. They accommodated me with no problem and let me check in early as well. Soft beds, clean and tidy rooms and great air conditioning made it a very pleasant experience. You can tell they sweat out the details. Everything was in its place and made of high quality.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel

Posted Jul 6, 2014
This hotel is beautiful. Very clean and comfortable. My only compaint is, it has no self parking, only valet which is extra daily charge. Its in a good location.