Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Good quiet location

Posted Jun 30, 2015
Excellent hotel, the only option is valet parking, which is like $35. It is kind of pricey. Other option you have is you can park on the street which is half a block away. Comfy bed and shower. They also brought up a free bottle of champagne which was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

Almost great, but not quite.

Posted Jun 29, 2015
Pros: The staff was very friendly, our first room (242) was really nice! very nice walk in shower, looked clean and new.
Cons: Our second room (109) needs help. As mentioned - please fix the noise problem and we would love to come back!
I wanted to love this hotel- there are a lot of redeeming qualities- but long story short they severely need to secure & insulate the doors. We were moved from one room to another because of a loose banging door - every time someone would walk by the door would vibrate and bang. Our new room (on the first floor) was subpar in every way to our first (besides the banging) but we soon found out during the night we could hear EVERYTHING in the hall way- there are huge gaps around and underneath the doors allowing any and every noise into the room- and trust me there is a lot of traffic. We might as well have slept in the hallway it would have been the same noise level. Oh and the plumbing may need some work- the toilet barely flushed (I only peed and it would barely go down!) and later clogged when my husband used it.
2 out of 5
by A verified traveler from P

Posted Jun 29, 2015
Hotel was horrible, valet is $38.00 a night the shuttle only seated 4 I have a family of 5, the tub didn't drain, the sink didn't drain, there was mold on the roof of the shower, the light didn't work. I mentioned it to the staff they didn't seem to care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colleyville, TX

Nice Hotel

Posted Jun 21, 2015
Pros: Clean & easy to get to
Cons: Up on the 3rd floor in the ice machine room the out side door is left open to help keep the room cool, I would hope at some point this safety issue wi
The new owners have done a nice job of keeping the place clean & up to date. All the staff was very friendly to us. The room was nice but next the time I stay here I would make sure our room door not a an adjoining door to the room next door. Every morning we heard the people next door & I am sure they could hear us. Up on the 3rd floor in the ice machine room the out side door is left open to help keep the room cool, I would hope at some point this safety issue will be corrected. I personally think the $34.00 parking a night charge plus the CA 12% tax for your vehicle was a little high. I do not spend this much for car stay in New Orleans, Dallas, Houston, Atlanta, etc... For taking a chance on the Hotel Amarano, we were glad we pick this hotel over the big chain hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Classy Hotel in a great location

Posted Jun 21, 2015
Pros: The beautiful and comfortable room
Cons: Pricing? As a 4 star hotel, the prices match what you get. :)
Location: Very close to Warner Bros. Studios and there's a Menchies close by for late night froyo
The staff was great at accommodating my late arrival far beyond the end of their checkin hours due to car rental line ups. Staff was helpful and friendly and the room was beautiful and clean. A great location in Burbank!
3 out of 5
by A verified traveler

Hampton Inn quality for Ritz prices

Posted Jun 21, 2015
Pros: Convient location to a lot of the Burbank, Van Nuys area.
Cons: House keeping, staff customer service.
For the price and service, I would recommend staying someplace else. When I arrived for checkin the front desk person was on a personal phone call, evident by the conversation, it took him several minutes before checking me in. The room had a few cosmetic problems, 1. Mold or mildew around a shelf in the tub/shower area, 2. An access panel above the tub was in need of some repairs, 3. A knob for the bed light was missing, 4. The shower gel pump dispenser did not pop back up, had to be pulled up, to dispense the shower gel, and 5. The T.V. remote didn't work. Housekeeping appeared hurried or non carrying about details. The sconces in the bathroom had a layer of dust on them and the floor did not appear to have been vacuumed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Very nice hotel

Posted Jun 19, 2015
The price was a little out of our normal budget but we had an Expedia coupon so we went for it. Stayed in a studio style suite with sofa bed. Nice big tub. Sleek modern room. Bed is facing sofa however so no real privacy. Salt water pool was heated and fantastic. I didn't like that the mini fridge was so packed with stuff they wanted you to purchase that it didn't leave room for our own snacks. Also as much as we paid for the room I expected to at least get a cup of coffee included but that too had a price. Bed was big and comfy. There was a large stain on the underside of the couch cushion when we pulled out the bed. All in all we would probably stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pacifica, CA

Great boutique hotel in Burbank

Posted Jun 17, 2015
Pros: The room is set up very well to work from the room or relax if I want to.
Cons: I can not think of anything. I love this place.
Location: Right near WB Studios and close to Universal.
I have been staying at this hotel for about 6 years now. The staff is excellent and always remembers me ant the things I like. It is very cozy and inviting. I find to food delicious and once I return from work, I do not need to leave the hotel if I do not want to.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, friendly staff

Posted Jun 14, 2015
Got a free room upgrade, amazing how a staff member who thinks to do this sets up a great visit from the start!! Small room suggestion wood be to add a pocket door for the sink area. If you turn on the light at night would wake up sleeping folks. Otherwise perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from China

Beautiful Lobby

Posted Jun 7, 2015
We were here for a quick business trip. We loved the beautiful lobby and comfortable room.