Deluxe Double Room, 2 Double Beds | Premium bedding, minibar, desk, iron/ironing board

Reviews of Brand Plaza Hotel

3 out of 5
Brand Plaza Hotel
339 1/2 N Brand Blvd., Glendale, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1014 reviews" "
Rating 8 - Good. 298 out of 1014 reviews" "
Rating 6 - Okay. 132 out of 1014 reviews" "
Rating 4 - Poor. 64 out of 1014 reviews" "
Rating 2 - Terrible. 55 out of 1014 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie Flor

Friendly and efficient staff. Clean rooms, bathroom , towels and beddings.
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on Mar 25, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Jehovana

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and the room are really clean!
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on Mar 23, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Rebeca

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Great place, near a lot of restaurants!
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on Mar 19, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Joannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient… next to shopping mall and Porto’s bakery
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on Mar 19, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Kayleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little tricky but isn't too far away. Staff was friendly and informative.
Stayed 2 nights in Mar 2024
Response from Brand Plaza Hotel on Mar 14, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Soraya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Doesn’t have restaurant , or any breakfast.
Stayed 3 nights in Mar 2024
Response from Brand Plaza Hotel Management on Mar 13, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is on the second floor. No elevators. Lots of stairs. Parking two blocks away. Staff really helpful and nice. Rooms small but clean. Quiet.
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on Mar 12, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

10/10 Excellent

Mary Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel on Mar 10, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Plaza Hotel Management on Mar 5, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Jose, los angeles

Good
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

6/10 Okay

Michelle

Traveled with family
Disliked: Staff & service, amenities
Hotel is in a good area with a lot of food options
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.

8/10 Good

Mary Sildie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No microwave and parking is far
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Your comments have been noted, and we will certainly take them into consideration as we strive to enhance the overall guest experience.

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a very good location. There is so many shops and restaurants along the strip where the hotel is. Easy access to ride shares and metro.
Stayed 6 nights in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel Management on Feb 20, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

4/10 Poor

Crystal

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was not cool.
Stayed 2 nights in Feb 2024
Response from Brand Plaza Hotel on Mar 4, 2024
Your comments have been noted, and we will certainly take them into consideration as we strive to enhance the overall guest experience.

10/10 Excellent

Daralynn

Liked: Cleanliness, staff & service, property conditions & facilities
Really love the aesthetic
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel Management on Feb 14, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

6/10 Okay

Qi

Traveled with family
Liked: Cleanliness, staff & service
Just a heads up that free parking is not available and also the the laundry is expensive. But everything else is good.
Stayed 3 nights in Feb 2024
Response from Brand Plaza Hotel Management on Feb 13, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel Management on Feb 13, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Alberto

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Plaza Hotel Management on Feb 13, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Earlene

Liked: Property conditions & facilities
Great location and very nice rooms short walk to Porto’s bakery
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on Feb 6, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input. We hope to see you again on your next visit to Glendale.

10/10 Excellent

Rose

Business traveler
Liked: Cleanliness, staff & service
Walking up 2 flights of stairs with luggage almost killed me.
Stayed 3 nights in Jan 2024
Response from Brand Plaza Hotel Management on Feb 6, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

10/10 Excellent

Trew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in downtown Glendale! A bit of a hole in the wall, but that makes it so much more unique Also next to Porto’s
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 31, 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and homey. The staff was excellent and kind.
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 30, 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quaint and in a nice area. The hotel is very quiet. The bedding is comfortable and the room was pleasant. I could not get ice. The machine was broken. I think the TV worked but never could figure it out.
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 30, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brand Plaza Hotel Management on Jan 31, 2024
Thank you for taking the time to provide us with such positive feedback, We look forward to welcoming you back soon.

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service
The property is very nice and is indeed a boutique hotel. An elevator would make al the difference. Perhaps a microwave in the room would be nice, but I imagine the older wiring may not be able to handle the load.
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on Jan 24, 2024
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words; we look forward to welcoming you back soon.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brand Plaza Hotel Management on Jan 16, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

2/10 Terrible

Martiros

Disliked: Staff & service, property conditions & facilities
The room I stayed it was havy smoked. I informed about that to the front desk they came. They checked it was smoked and another issue is the light didn’t work inside the room and another one is no parking. Another one is no extra blanket. I went home I brought my blanketin the middle of night because of they don’t have extra blanket and the neighbour was shouting all night. I didn’t sleep all the night and with my guest we didn’t sleep because of neighbour was yelling all the night long it was terrible experience. Please refund the amount I paid.
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 24, 2024
We apologize for any inconvenience you experienced on our property.

8/10 Good

Alvaro

Stayed 1 night in Dec 2023
Response from Brand Plaza Hotel Management on Jan 9, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff helpful and friendly. The room is well appointed and clean. Next to Porto Bakery which is a big plus. The infrastructure is a bit old. The heater, for example is very loud and impossible to sleep with the heater on.
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 9, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, in walkable downtown Glendale. Parking was a bit strange as you have to park off site but wasn’t too bad.
Stayed 2 nights in Dec 2023
Response from Brand Plaza Hotel Management on Jan 9, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

anqi

Liked: Cleanliness, staff & service
Definitely worth the price, the room is clean. Very quiet if you don’t like any noise.
Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

6/10 Okay

Annie

Stayed 1 night in Jan 2024
Response from Brand Plaza Hotel Management on Jan 24, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service. Above and beyond level of service. I wish all hotel experiences were as great as this
Stayed 1 night in Dec 2023
Response from Brand Plaza Hotel Management on Jan 4, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Brand Plaza Hotel Management on Jan 3, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

4/10 Poor

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed had a huge sink hole in the middle & was the worse nights sleep I've had in 15 years..... I read some other reviews, the water pipes weren't loud, the other guests in the hallway weren't loud..... there was a bum sleeping next to the entrance all night but he wasn't bothering anyone. The steps are steep.... so if you cant handle stairway...don't go...... The parking is not far at all, it's a 5 minute walk that's one block to the rear of the building. It's a cool lil spot.... just needs some new beds! Oh ya.... there's a $150.00 hold when you check in...... card only!
Response from Brand Plaza Hotel Management on Jan 3, 2024
We want to extend our sincere apologies for the disappointing experience during your stay. Your feedback is extremely valuable to us, and we take it seriously.We hope you will still consider staying with us again, and we will do our best to make your next visit even more enjoyable.

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place
Such a pretty place. Parking is a block away. There is ample parking up front ($2 an hour until 12am. Then back at $2 at 8am) lots it things to look at around the area. No elevator. Stayed on the 100 level floor. Being below on the 100 level you can hear the upper level move around their bed a lot but other than that it is very quiet. Toilet seemed to have a slow flush. The amenities in the restroom were cute. Only water in the front and ice are free. The water and snacks in the room come at a fee. We didn’t touch them lol. No fridge. Has a steamer in the room. Super clean restroom. The bedsheets could have been cleaner as there was a hair on the blanket. But it still felt nice. Staff was very nice.
We loved their fire truck
Clean restroom
Queen room
Lobby
Stayed 1 night in Dec 2023
Response from Brand Plaza Hotel Management on Jan 3, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Brand Plaza Hotel Management on Feb 7, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

4/10 Poor

Rocio

Traveled with partner
We usually stay at this hotel, but this time it was horrible, a lot of noise. I got the feeling of being in a Motel, not enough insulation on the walls. The bed was horrible, we requested another room and we were told that there wasn’t any available, room 202 was the worst. Can you imagine we had to stay in the same horrible bed for 3 nights. We ended up more tired than how we started our vacation. Never will stay here again.
Stayed 3 nights in Dec 2023
Response from Brand Plaza Hotel Management on Jan 3, 2024
We want to extend our sincere apologies for the disappointing experience during your stay. Your feedback is extremely valuable to us, and we take it seriously.We hope you will still consider staying with us again, and we will do our best to make your next visit even more enjoyable.

8/10 Good

Keith

Stayed 2 nights in Dec 2023
Response from Brand Plaza Hotel Management on Dec 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Brand Plaza Hotel Management on Jan 3, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

10/10 Excellent

Rayline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on brand where all the restaurants and shops are. Not to far from the Americana. Room was spacious and the bed was comfy. Sheets and pillows were amazing. Definitely staying here next time I’m in the area
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 25, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 25, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

6/10 Okay

Gabriela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really poor Wifi connection in the room, so forget about trying to work from your conputer or your phone. They have a coffee machine and they left a bottle of water next to it.. so we assumed its conplimentary since as an internarional guest we shouldnt consume tap water ... after checking out, we noticed a charge in our credit card...they charged us $5!! ... a little too much for water that prob cost them a buck
Response from Front Desk on Dec 25, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement. However we do have complimentary hot, cold and room temperature water dispenser for consumption in the lobby next to the ice machine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 25, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay at this hotel
Very disappointing. I was hung up on by your staff. By daughter was staying at your hotel and ended up not checking in because parking was 2 blocks away and she was told she would have 2 carry her luggage the 2 blocks. She was going to her sisters wedding and your staff made it miserable.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 25, 2023
We apologize for any inconvenience you experienced on our property related to parking.

10/10 Excellent

Kirk T

Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 25, 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

2/10 Terrible

CARLOS

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only staff member there was rude to me during check-in. Unbelievable what he said to me. I had to talk back to him and tell him how rude he was.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 25, 2023
Your comments have been noted, and we will certainly take them into consideration as we strive to enhance the overall guest experience.