Ratings based on 98 Verified Reviews
They paid and stayed. We double-checked. 4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.We double-checked.
Recommended
for BusinessTravelers
for BusinessTravelers
by Mick from Seattle
Excellent and elegant
Posted Jan 18, 2013 on Hotels.com
First class in every aspect.
Recommended
by Geckogal
Wonderful Beach stay!`
Posted Jan 19, 2012 on Hotels.com
Stayed here for a wedding. Beautiful historic hotel with fantastic views for the ocean from the bar and dining room! They upgraded our room without asking and our room had a view of the beach as well as the Santa Monica Pier with the Ferris Wheel and all. Our room even had a tin toy replica of the Ferris Wheel. A little yellow rubber ducky was by the jacuzzi tub as well as alittle turtle soap. Very cute. Comfortable room with great sheets and we appreciated our turn down at night with water and slippers at our bedside. This hotel is expensive, but worth it for a splurge now and then.
Recommended
for Couples
for Couples
by A.J.
This hotel is the best !!!!!
Posted Jan 18, 2012 on Hotels.com
We spent our honeymoon here and it was just amazing. The service was impeccable. We can't wait to go back.
Recommended
for Couples
for Couples
by A verified traveler
Great hotel on the beach
Posted Jan 10, 2012
This hotel is very beautiful, and the staff were great and very helpful.
Recommended
for Everyone
for Everyone
by A verified traveler
Highly recommend for business or pleasure.
Posted Jan 5, 2012
The service is efficient, polite and helpful. Any room service request was complied within 2 minutes to 15 minutes, and with a smile. The whole of the staff were exceptionally guest-oriented and ready to please. The rooms are quiet, comfortable and very clean. The bar looks over the Pacific and is a fun room to enjoy a drink or some food. The restaurant also overlooks the ocean and the food was well-prepared and presented, consistently great. The hotel pool looks out over the ocean 5 floors high above it and is a serene place to have a nap or soak up the sun. Would highly recommend it and will always stay there when I can.
Recommended
by A verified traveler
Posted Jan 12, 2012 on Hotels.com
Recommended
for PersonalEvent
for PersonalEvent
by A verified traveler
Posted Jan 9, 2012 on Hotels.com
Recommended
for Couples
for Couples
by Mario C
third street promenade
Posted Jan 2, 2012 on Hotels.com
We had a great time, very special and hotel experience was very good.
Recommended
by A verified traveler
Great location
Posted Jan 17, 2012 on Hotels.com
We had a fire alarm on the 7th Sept and I was totally amazed on the response from the hotel staff... if I was to score you would be about 2/10.I brought this to the attention of the management that improvement was needed as if this was a real fire , there would have been total panic and most likely injured or even worst deaths. I know this will not be shown on your review but hope that something will be done to improve your response to a real issue as the safety for your staff and guests as most important that nobody gets hurt
Recommended
for Everyone
for Everyone
by A verified traveler
Heavenly Bed
Posted Jan 10, 2012
Pros: The bed
This hotel is bliss by the beach! From the moment I walked into my room I felt at home and perfectly provided for.