Ratings based on 908 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler


Posted Apr 2, 2014
Pros: Parking close to my room, the view out to the water, the food, the staff, EVERYTHING
Cons: They need to have a vent for the bathroom. It gets very muggy afterwards.
Location: You can walk to all kinds of attractions!
Loved this hotel. The food was great, room was beautiful and I loved having my own little backyard. Walking distance to everything. I love this place!!!
3 out of 5
by Liam from Calgary

Nice hotel wish I knew about parking before hand

Posted Apr 1, 2014
Pros: I enjoyed how everything was themed and the friendly helpful staff.
Cons: Remove the separate fee for the parking and include it in the price of the room.
Location: Lots of fun activities to do nearby the location is excellent lots of nice restaurants are close by and you are right beside the Queen Mary ship!
Had a great stay but I wish I would have been made aware of the steep parking fee before hand.
5 out of 5
for Couples
by Leah from Canada

Nice Hotel Right on the ocean.

Posted Mar 31, 2014
Pros: The location, how quiet and personal the location was and loved the pool and fire pits.
Cons: If you are booking an ocean front room and paying extra make sure you get one that isn't in the corner (can't see much of the ocean)
Location: The location is great because it is away from the chaos of the city but still close enough to attractions and downtown
The location of this hotel was great, considering it had a passport shuttle bus that was free and ran every 8-10 minutes, bringing you to downtown Long Beach. It was quiet and romantic. Great pool, fire pits to relax by and gorgeous rooms. Highly recommended for a couple looking for a romantic get away.
4 out of 5
for Everyone
by Ali from San Francisco

Great property

Posted Mar 30, 2014
Pros: Staff, design, restaurant, location, felt safe
Cons: Free parking:)
Location: My first trip was for a Realtor Expo with my broker and we had a great time, everything is walking distance or FREE shuttle.
My second stay at Hotel Maya, I wanted to bring my husband. You must get a balcony room facing the harbor. I preferred building 4 I should have waited for it, but stayed in Building 1 and it was fine. Wonderful restaurant, great staff.
4 out of 5
for Everyone
by JChinto from Guelph, ON

Nice hotel in a pretty setting

Posted Mar 24, 2014
Pros: The interior is nice. The pool is great with nice towels, and an expensive bar. You can walk along the waterfront which is really nice.
Cons: The cost of the stay was reasonable but buying things (drinks, food, etc.) at the hotel is very expensive.
Location: The hotel is about 30 minutes to Hollywood. Across the bay, there are some nice restaurants and the Catalina Express. You can walk to The Queen Mary.
At first impression I wasn't sure because the exterior looked a bit dated but once I went inside I could see it was totally renovated. We had a balcony room, and it was very spacious and nicely decorated. The pool area, fire pits and restaurants were all really nice.
5 out of 5
for Everyone
by A verified traveler

Excellent beautiful d├ęcor and very clean room

Posted Mar 21, 2014
Pros: The bathroom is so clean and well decorated
Cons: Get curtains can be a little annoying with the blinds
Location: Fuego restaurant is amazing! Queen Mary and marina are a great way to get into the downtown area
Didn't stay long but beds were amazing best sleep I have had in awhile
5 out of 5
for Everyone
by leisha

Relaxing and comfortable

Posted Mar 18, 2014
The hotel grounds were very well taken care of. At night there are several fire pits to sit around and you can cook s'mores with a s'more kit from the front desk. The hotel staff went out of their way to be helpful and friendly.
5 out of 5
for Everyone
by Saif from A

Beautiful hotel

Posted Mar 16, 2014
This was one of the best hotels I have ever been to. The room was awesome, the view was beautiful and the overall it was a great experience. I recommend this hotel most for couples.
4 out of 5
for Everyone
by Tagy from chicago, illinois


Posted Mar 14, 2014
Pros: The view and gardens and the walk path on the water side, stayed in rom 4408 in building #4 amazing view, the lobby so nice and the staff is wonderfu
Location: The location is far from downtown L.A. and the exits are a little bit confusing. But it's like 5min. Drive from a downtown long beach Blvd.
The hotel was amazing, the view, hotel and room facilities were grate, staff all wonderful, parking always available, I will definitely recommend Maya hotel.
4 out of 5
for Everyone
by nice hotel from sm

Nice location & View

Posted Mar 13, 2014
We enjoyed staying a week, using hotels facilities, good view nice restaurant, swimming pool and jacuzzi.