Ratings based on 1,148 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Santa Paula

Pricey

Posted Dec 13, 2014
Cons: No parking fees.
We attended a function at the Queen Mary and decided to stay at the Maya because of its proximity. Since it was a Saturday night the room rate was $279. The room was a nice size, with a small balcony. It was very clean, the beds were comfortable. However, I was shocked a checkout that I was being charged an additional $22 for PARKING! It was not Valet parking either, I parked my car & carried my own luggage & they charge an additional $22.(??) $279 & still have to pay for parking is outrageous to me. Plus the rooms are not very soundproof, there was a private party in a distant outdoor area that we could hear as if it was just outside our room. I do not recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Exterior Room / Lobby Access

Posted Dec 5, 2014
Pros: This hotel has beautiful views, comfortable / clean rooms, close to the Long Beach hot spots.
Cons: Not sure, as explained above, fact that anyone can have access to your room and have to walk outside (in the rain) to your room are negatives
Location: Very close to Long Beach bars and restaurants which is why I choose the hotel. However, to the best of my knowledge no access to walk to LB.
This hotel has beautiful views, comfortable / clean rooms. However the negative was no connecting access from the main lobby, to my building (I stayed in # 2). Anyone can have access right up to your door, leaving it a kind of a motel feel. And unfortunately it rained heavily two of my three days, so what was probably meant to give a resort feel, backfired for my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wedding Night

Posted Dec 4, 2014
Pros: Location, staff, ambiance were simply fantastic.
Attended a wedding at the Maya, the staff, venue, decorations, ambiance, weather, everything that night was just simply blessed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ajax, Ontario, Canada

Resort feel but hotel pricing

Posted Dec 2, 2014
Wanted to stay in Long Beach and this was a great hotel right off the water. It was nice to have the feel of being in a resort vs a typical Hotel set-up. Location is great, but a little confusing to get to the way the roads are set-up but the Hotel can't control that. Short walk from the Queen Mary ship as well. Warm cookies when checking in was a nice little touch.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia Beach

Nice restaurant and lobby.

Posted Nov 30, 2014
Good views for water front rooms. Rooms are older and have been renovated, some signs of age still remain. Lobby and restaurant are top notch though. $20 per night for parking not included in room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Fantastic hotel all round

Posted Nov 28, 2014
Pros: Great value for money. Close to attractions. Clean rooms. Friendly and helpful staff.
Could not have chosen a better place to stay in Long Beach, close to all of the attractions with a real beach resort feel. Just brilliant, would not hesitate to recommend and would stay again if visiting the area without a doubt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom long beach ca

Stayed there years ago it has improved 1000 %

Posted Nov 27, 2014
We will be back we were blessed with the view and care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2014
Great hotel, great location and views Fantastic cookies
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, MB

Resort-like Hotel

Posted Nov 17, 2014
Very beautiful property with a laid-back tropical feel. Our main floor room in building 4 close to the pool was perfect on a busy and noisy Saturday night; we did not hear any of the partying that was going on except for the occasional squeal! The Reef restaurant next door is highly recommended, especially for their Sunday Brunch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Warrington, UK

Nice hotel next to Queen Mary

Posted Nov 3, 2014
Pros: Style and comfort. Nice harbour side location.
Cons: Air conditioning unit...... was the noisiest I've ever had, sounded like a plane landing in the back yard. I did mention it to the reception but they
Location: Queen Mary and Russian sub. USS Iowa. Reasonably good base for exploring LA if you have a car... Venice / Santa Monica beach 30 mins away.
Good location for Queen Mary and harbour, across from Long beach where there were plenty of places to eat / entertainment.