Ratings based on 700 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Vi fick göra Check out kl 14 istället för kl 12 då vi skulle flyga utan extra kostnad.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Close to shopping

Posted Jul 27, 2015
Hotel is quaint. Pricey for what you get however it's a beach town. Resturant on site is excellent!
2 out of 5
by A verified traveler from mexico

Posted Jul 22, 2015
Hotel normal. Muy caro para lo que ofrece , poca atención de la gente que te recibe. Hotel x, en las fotos es muy diferente a la realidad
Comment from Hotel Management
Jul 28, 2015 by Michael K, Hotel Management
I'm sorry to see that you did not have a pleasant experience while visiting. I will make sure to relay your comments to the staff so other guests will receive more attention. It's because of feedback from guests like yourself that we can continue to improve.
4 out of 5
Recommended
for Families
by A verified traveler from San Diego

Best breakfast in MdR

Posted Jul 20, 2015
Pros: Breakfast is the best! Ask for Vicki- your best waitress.
Cons: Soundproofing! Not dead quiet.
Location: Close to excellent shops and restaurants.
Room is clean, tidy and on the small side. Great location! Close to all in MdR.
Comment from Hotel Management
Jul 28, 2015 by Michael K, Hotel Management
Thank you for the review. We appreciate you staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Canada

Recent trip to the Los Angeles area

Posted Jul 13, 2015
Pros: In every category of service the hotel met our expectations and then some.We particularly were very impressed with the staff.
Cons: The rooms with queen size beds does not provide enough room;also the only difference between hilton honors room non HH was a free bottle of water.
Location: We loved the location as it is close to shopping,restaurants,and the marina/beach.
We recently stayed at the hotel twice( July 1-3 and July 5-8);we commented on our stay already for part of our trip which we rated the hotel very highly and that did not change for the latter part of our stay.What surprised us was the rating of 3.5 out of 5 which we feel underates the hotel amongst its peer group.We loved it and would stay there again when we visit our children in the Los Angeles area.
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
Thank you for staying with us twice! We appreciate the comments and look forward to having you stay with us often!
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

Hotel staff were very friendly

Posted Jul 13, 2015
Pros: the staff and cleanliness
Cons: More signs leading to entrance.
Location: Location was close to airport and there was some shopping and restaurants close by. Venice beach was about 10 min car ride away.
The hotek was clean and all staff were very friendly. Even the cleaning staff. The pool area was beautiful. The only problem we had is having Taxi\Uber drivers not being able to locate the front entrance of the hotel to pick us up. Was quite a walk from the beach but had lots of amenties close by.
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
We appreciate you staying with us and recognizing the staff! Great pride is taken to ensure that you are treated well while visiting and provided a clean hotel. Please visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

More of a business hotel than pleasure but OK

Posted Jul 11, 2015
Pros: Convenient location
Cons: Stop charging $17 per night for parking - not necessary and expensive.
Location: Shopping, Marina, Restaurants and only a couple of minutes drive to Venice Beach.
Rooms are comfortable and clean. Beds very good. Pool area often untidy and, as they serve food on the poolside, quite dirty. Also spotted glasses and glass bottles on poolside which is never a good idea! Lobby area large and a bit clinical - resembles an airport departure lounge.
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
Thank you for your comments. I would like to apologize that the pool was not kept up during your visit. I have been able to communicate this to our Food and Beverage staff to take more care around the pool. We appreciate you staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
sehr gute Lage direkt bei Einkaufsmöglichkeiten zur Marina bzw. zum Strand nur ein kurzer Spaziergang
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
Thank you for the 4 star review!
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Decent hotel

Posted Jul 7, 2015
It was a good hotel, the rooms are comfortable and spacious, the only negative was some staff are a bit rude and could do with another lesson on customer service!
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
Thank you for the feedback. I appreciate you letting us know so improvements can be made. Please try us again to see the changes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Wisconsin

Awesome stay

Posted Jul 7, 2015
Pros: Everything from the staff to the room to the price to the pillow top bed. Loved it all
Cons: Nothing that I can think of
Location: Gas station, bar, restaurant all within walking distance
This hotel has been the nicest I've stayed in this whole vacation, I honestly did not want to leave, 110% above my expectations. The entire experience was calming after a rough flight and horrible traffic, great to know these wonderful people are here.
Comment from Hotel Management
Jul 16, 2015 by Michael K, Hotel Management
Thank you for the great 5 star review! We appreciate you staying with us!