Ratings based on 1,201 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale, AZ

very cute and trendy

Posted Oct 19, 2014
Pros: Fun/employees/atmosphere
Location: We were there to check out UCLA and we will stay at Hotel Palomar when we return
we enjoy our short stay and have now become a member of the KIMPTON group
Comment from Hotel Management
Oct 23, 2014 by Robert, Hotel Management
So great to hear! We've got over 60 (and counting) hotels across the US including one in your wonderful city. Please check it out, and come see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Cons: Bed springs might need to be changed out, it was very, very squeaky. Same applies to some of the closet doors.
Close to rodeo. pet friendly. $37 valet parking was a bit steep.
Comment from Hotel Management
Oct 16, 2014 by Robert, Hotel Management
Appreciate the feedback. We do have a great location and are known for our pet friendly policy. Regarding our parking we do ensure our pricing is within the range of what other four star hotels in our area charge for covered, secure parking with 24 hour access and have found we're right in line. Hope that helps and that you come see us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Freindly hotel in a great location

Posted Oct 10, 2014
The wine tasting at the end of the day was a really nice touch. All the staff were friendly, helpful and very keen to make the stay very enjoyable.
Comment from Hotel Management
Oct 17, 2014 by Robert, Hotel Management
Thank you so much, our Wine Hour is extremely popular and we love it too! It's a great way to connect with our guests and ensure they're having a good time with us. Hope you can make it back soon.
3 out of 5
by A verified traveler

Lacking amenities...

Posted Sep 29, 2014
Veey good location for my particular needs. But kind of sparse on amenities for the price. Doormen were very friendly and set a nice a nice tone!
Comment from Hotel Management
Oct 5, 2014 by Robert, Hotel Management
Thanks for joining us and our apologies for the perceived lack of amenities! We do hope you had a chance to join us for our famous Wine Hour and AM gourmet coffee service, both of which are complimentary programs included in your room rate. Give us a chance again and we're sure you'll see the value of a great stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is the best !!!

Posted Sep 26, 2014
The hotel is so good ... The stuff are so friendly .. I recommend anyone who visits Los Angeles to Stay at this hotel !!!
Comment from Hotel Management
Oct 5, 2014 by Robert, Hotel Management
Thanks so much, we love our staff too!
5 out of 5
Recommended
for Everyone
by A verified traveler from N. Branford, CT

NICE HOTEL, FRIENDLY STAFF

Posted Sep 24, 2014
Pros: GOOD LOCATION
Location: NOT FAR FROM RODEO DR FOR SHOPPING AND SANTA MONICA BLVD FOR DINING.
EVERYONE FROM FRONT DESK TO VALET PARKING TO ROOM SERVICE....TOP NOTCH!!!
Comment from Hotel Management
Oct 5, 2014 by Robert, Hotel Management
Thanks so much and please come again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Posted Sep 24, 2014
Pleasant hotel in a good neighborhood with a free wine tasting hour.
Comment from Hotel Management
Oct 6, 2014 by Robert, Hotel Management
Thanks very much and we hope you get a chance to return soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, friendly and courteous staff.

Posted Sep 5, 2014
Wonderful!!! Fab location, comfy beds and very clean. Very chic decor and nice quiet pool.
Comment from Hotel Management
Sep 7, 2014 by Robert, Hotel Management
Thank you so much! Come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
Pros: Facilities are getting tired. Needs some updating. New paint, matching towels, cleaning grout, etc.
Cons: Better cleaning of rooms.
Location: Good highway access. A little far from the action. But not too bad.
Nice time, but disappointing in cleanliness when we checked in (stuff on carpet, toilet not clean) and the cleaning crew's daily work (didn't wipe out the bathroom sink, for example).
Comment from Hotel Management
Sep 6, 2014 by Robert, Hotel Management
Glad you enjoyed yourself but our apologies for letting you down. We'll make sure to review with our Housekeeping team so that they stay on the details. Thanks again and we do hope you give us another chance in the future to show you what we can do.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Great place

Posted Sep 3, 2014
The location was great , the staff was extremely helpful , rooms were clean comfortable and nice ! Overall it's an excellent hotel and I highly recommend it
Comment from Hotel Management
Sep 6, 2014 by Robert, Hotel Management
That's so great to hear! Happy you enjoyed yourself and we do hope you make it back soon.