Ratings based on 1,452 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Lower quality food.

Posted Jan 7, 2015
Friendly. Very helpful staff however understaffed at the front desk.
Comment from Hotel Management
Jan 26, 2015 by Ian, Hotel Management
Thanks for your feedback and our apologies for the challenges with the desk. We've got a full team so it may have been bad timing. Nonetheless, we're truly sorry that it impacted your stay! Please come see us again and we expect you'll be very pleased.
Comment from Hotel Management
Jan 26, 2015 by Ian, Hotel Management
Thanks and come see us again!
1 out of 5
by A verified travelerfrom new york ny

Posted Jan 4, 2015
We didnt get to redeem our karma points because we booked through expedia. This hotel says 4 stars but there are no frills - bathroom door was damaged, no remote for tv, no vent for shower. Coffee bar ends at 9am which is way too early if you are on holiday. Wine hour is strictly 5-6 which again, whose going to be around during LA rushhour. Overall not 4 stars.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Good hotel

Posted Jan 3, 2015
Pros: location and fashion
Location: Westwood. UCLA to visit. Beverly hills is very close. Santa Monica is not bad idea to go from here.
It is good hotel if you are going to go Westwood. It is working distance. Also it is close to Beverly hills.
Comment from Hotel Management
Jan 6, 2015 by Robert, Hotel Management
Thanks so much, we appreciate your recognizing the great location of our hotel. It's close to the beaches of Santa Monica, Venice and just 20 minutes to West Hollywood!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, VA

Great hotel - great neighborhood

Posted Dec 31, 2014
Pros: Location.
Cons: Water issues.
Location: Westwood - near UCLA and Santa Monica. Very nice location
Hotel was very nice in an upscale neighborhood. Problem with water staying hot however. For a hotel of this caliber, I expected better. Room service was very good.
Comment from Hotel Management
Jan 6, 2015 by Robert, Hotel Management
Thanks very much! We'd not heard of major issues with our hot water. It may have been a temporary or isolated issue but do want to apologize for the impact it had on your stay. Hopefully you get a chance to come back soon and see the experience we can really deliver.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien ubicado en una zona muy exclusiva

Posted Dec 30, 2014
Pros: Las habitaciones son muy comodas, las camas deliciosas para descansar...con buenos colchones y ricas almohadas! El personal atento y siempre amable!!
Location: La ubicación es muy buena y de facil acceso, esta cerca de zonas comerciales, cerca de Santa Monica y de otras zonas turisticas.
Excelentes instalaciones y personal muy amable, definitivamente lo recomiendo y volvería a hospedarme.
Comment from Hotel Management
Jan 6, 2015 by Robert, Hotel Management
Muchas gracias y por favor regrese pronto.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PR/Brasil

Muito Bom Hotel e Perto de Beverly Hills

Posted Dec 28, 2014
Pros: Atendimento
Cons: Valor do estacionamento é caríssimo U$ 40,00 com o imposto.
Location: Próximo a Beverly Hills, em uma região bem tranquila de Los Angeles.
Hotel muito bom, bem conservado, com todos os funcionários se esforçando ao máximo para melhor atender. Bem próximo a Beverly Hills e numa localização de fácil acesso para as demais atrações de Los Angeles.
Comment from Hotel Management
Jan 6, 2015 by Robert, Hotel Management
Obrigado pelas suas amáveis palavras. Esperamos que volte em breve!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Great place- *no self parking

Posted Nov 27, 2014
Loved our stay. We had a great view and were impressed with the venue. For the frugal, perhaps not the best place if you don't like required valet*
Comment from Hotel Management
Dec 16, 2014 by Robert, Hotel Management
Thanks very much for your feedback, we really appreciate it. The reason we have valet parking is to ensure we cam maintain the control and security of our garage area. We don't want there to be any issues that impede the guest experience. Thanks so much and please come back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Palomar Los Angeles - Great find!

Posted Nov 23, 2014
Pros: Great room, modern interior, good size bathroom, for an unknown hotel - great pillow and bed! We had 2 x DB & still had room to pack our 8 luggages!
Cons: Downside, was there's no self-park available except for off street where you run the risk of getting a ticket. Valet rate is a bit high @ USD$30+ p/d
Location: Walking distance to Westwood Village. Otherwise, if driving, then its easy to get around. Except for the daily valet rate you have to pay.
Was happy to have found this hotel via Expedia. Stayed at Regency, Century a few times and although the room there was much larger and close to Westfied Century City, it's quite dated. Now having stayed at Palomar, GREAT and friendly staff which makes a huge difference for guests to be surrounded with pleasant staff. Kudos to the friendly valet staff. We were also provided with free wifi which was great! We would definitely stay at this hotel again and hopefully soon! Here's hoping that they keep their service and standard.
Comment from Hotel Management
Dec 16, 2014 by Robert, Hotel Management
Thank you! We're thrilled to hear your feedback and will share it with our team.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Close to UCLA

Posted Nov 12, 2014
Pros: Clean and good staff
Cons: Food
Location: UCLA
Close to UCLA. Good staff. Clean rooms. Food is not very good and no restaurants within walking distance. Overall I would stay again.
Comment from Hotel Management
Dec 15, 2014 by Robert, Hotel Management
Appreciate it and please come back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2014
Location was great. Staff was awesome. Will be back.
Comment from Hotel Management
Dec 15, 2014 by Robert, Hotel Management
Thanks so much, we love our staff too!