Ratings based on 247 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 3, 2024
Great location.
Comment from Hotel Management
May 9, 2024 by J. Silverman, Hotel Management
Thank you for taking the time to share your review of your stay at the Fairmont Century Plaza. We are thrilled to hear that our location met your expectations. We hope to have the pleasure of welcoming you back to the Fairmont Century Plaza in the near future.
4 out of 5
by A verified traveler

Posted Apr 28, 2024
Construction around the hotel
Comment from Hotel Management
Apr 29, 2024 by J. Silverman, Hotel Management
Thank you for your review. We are working closely with the city to minimize disruptions and ensure our guests have a comfortable stay. We appreciate your understanding and hope to welcome you back.
5 out of 5
by A verified traveler

Posted Apr 26, 2024
Great hotel 5 star experience staff if outstanding
Comment from Hotel Management
Apr 29, 2024 by J. Silverman, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a five-star experience at Fairmont Century Plaza and found our staff outstanding. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted Apr 10, 2024
Comment from Hotel Management
Apr 11, 2024 by J. Silverman, Hotel Management
Thank you for your review and perfect score! We're thrilled to hear that your experience at Fairmont Century Plaza was nothing short of exceptional. We look forward to welcoming you back for another unforgettable stay.
5 out of 5
by A verified traveler

Posted Apr 8, 2024
Comment from Hotel Management
Apr 29, 2024 by J. Silverman, Hotel Management
Thank you for your wonderful review! We hope to welcome you back soon for another excellent stay at the Fairmont Century Plaza!
5 out of 5
by A verified traveler

Posted Apr 1, 2024
Highly recommended and decent pricing for the area.
Comment from Hotel Management
Apr 3, 2024 by J. Silverman, Hotel Management
I'm thrilled to hear you had a wonderful experience with us and found our pricing reasonable for the area! Your recommendation means a lot. We look forward to welcoming you back to the Fairmont Century Plaza on your next visit. Thank you for sharing your feedback!
5 out of 5
by A verified traveler

Posted Apr 1, 2024
Comment from Hotel Management
Apr 25, 2024 by J. Silverman, Hotel Management
Thank you so much for the perfect rating! We're thrilled you enjoyed your stay at Fairmont Century Plaza and hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted Mar 31, 2024
Rooms are on the smaller side but it wasn’t a hinderance for me
Comment from Hotel Management
Apr 3, 2024 by J. Silverman, Hotel Management
We're glad to hear that the room size didn't impact your stay! We aim to provide a comfortable and enjoyable experience for all our guests at Fairmont Century Plaza. Looking forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted Mar 31, 2024
While the hotel is nice, it’s not in the best area for walking. It also doesn’t have a hot tub, and there is little off site parking so you have to valet.
Comment from Hotel Management
Apr 3, 2024 by J. Silverman, Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear you found our hotel nice, though we regret any inconvenience the location and amenities may have caused. We hope to have the opportunity to welcome you back and enhance your next visit.
5 out of 5
by A verified traveler

Posted Mar 29, 2024
One of the best stay
Comment from Hotel Management
Mar 29, 2024 by J. Silverman, Hotel Management
Thank you so much for sharing your experience! We're thrilled to hear you enjoyed one of your best stays with us at the Fairmont Century Plaza. Looking forward to welcoming you back soon!