Ratings based on 783 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel what appears to be in Beverely Hills

Posted Jul 19, 2014
First impression was great! Room could of been cleaned better in between our five day stay but first day was spotless. Parking is $40/day valet and $30/day self park. Found that expensive. Has a Starbucks in it which was great! Location was 20-30 minutes away from all tourist things so I would say good. Has mall across the street and lots of restaurants in that mall which was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Love the hotel! Staff was so friendly and the hotel is beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Really nice place to stay

Posted Jul 17, 2014
Came here for a family vacation hotel was really nice. The hotel was centrally located to everything we needed. Our daughter said it was really fancy because of the piano player and the lounge singer lol. Would recommend staying here, only downside you have 2 use valet no self parking other than that good place to stay.
5 out of 5
Recommended
for Families
by A verified traveler from Perth WA

A wonderfully comfortable large room

Posted Jul 11, 2014
Pros: Room, pool, service
Cons: Bepreakfast options. Very lricey
Location: Great Westfiels shopping centre with good good court. Beverly .hills very close
Luxurious King size room that felt more like a suite than a hotel room. Beautiful pool area. Quite central with good shopping centre- Westfield- across the road which had excellent food court. Hotel bar and food services a bit pricey. Great attitude and service. Even refunded my reservation when booked for the wrong month and assisted me in rebooking. Highly recommended.
5 out of 5
Recommended
for Everyone
by Brie from San Francisco

Outstanding service from start to finish!

Posted Jun 23, 2014
Pros: Great service; great location near UCLA, Beverly Hills, Santa Monica, etc; very clean and comfortable.
Cons: Nothing we noticed.
Location: Great location - just off Santa Monica Blvd, right by Westfield Shopping Center, very close to Rodeo Drive, 5 minutes to UCLA, close to Santa Monica.
From the moment we pulled up outside to the moment we left, the service was really outstanding. The valets were warm and helpful - I am disabled and needed to unload my wheelchair with a ramp. Check-in was completed quickly, by a very courteous, friendly, and professional young woman, and our room was clean and very comfortable, with a roomy balcony and great view. Housekeeping came promptly to bring some extra accessories to make the room more accessible for me. We enjoyed watching World Cup soccer in the lounge, and relaxed outside at the large pool. In the evenings, we enjoyed the peaceful outdoor lounge warmed by fire-pits, and my daughter loved the hammocks in quiet little nooks near the pool. The cocktail waitress was delightful and very helpful. Even the staff at the Starbucks and gift shop in the lobby were warm, attentive, and personal. Every time we came and left the hotel over a period of three days, the valet staff greeted us by name, and gave us great directions, advice on where to park, and of course, delivered our car to us promptly. Best service we have enjoyed in a long time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nowhere

Posted Jun 18, 2014
Although it's pretty good, it probably doesn't quite meet my expectations of a 4.5 star hotel
5 out of 5
Recommended
for Everyone
by Cathy from Fremont, CA

Upscale hotel close to UCLA

Posted Jun 17, 2014
We stayed overnight while attending our son's graduation. Probably more than we wanted to pay but it was close to the campus, the rooms were great and breakfast the next day (a continuation of our graduate's celebration) was top notch.
4 out of 5
Recommended
for Everyone
by Cole from San Francisco, CA

First class location and Service

Posted Jun 16, 2014
Pros: Location....good area, but not crowded and noisy. STARBUCKS in the lobby!
Cons: With a Starbucks in the lobby, really? What could be improved???? I know, Starbucks room delivery!
Location: Gulfstream restaurant is delicious. Mall next door. What more to say?
Have stayed here a total of 5 nights now and they did not disappoint. Even when I found they had put me on the smoking floor, in a non-smoking room, they were happy to accomodate a move to a non-smoking floor. Restaurant is delicious, and room service is QUICK, so don't get caught without a robe!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
This hotel is beautiful..the rooms are spacious and loved having a balcony. Staff was super friendly and helpful.
5 out of 5
Recommended
for Everyone
by salvie boi

Posted Jun 15, 2014
Staff is great! Valet is $38/ night Other than that, great place close to west Hollywood ;)