Ratings based on 1,494 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Clemente, Ca

Grandma & Granddaughter get away.

Posted Apr 15, 2015
Lovely bay view room on the 15th floor. We were able to check in early, which was really nice. Room service dinner was yummy. Breakfast buffet the next morning also yummy. Close to great restaraunts and shops. Went to the incredible Long Beach Aquarium the next day. Wonderful trip.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lakeside, CA

Close to everything. Great family vacation.

Posted Apr 13, 2015
We were allowed to check in 2 hours early which was awesome. The pool was nice but very busy. The staff was very friendly and helpful, quick with a smile. The view was pretty. We were able to walk to dinner, the movies, Shoreline Village for a Surrey, Aquarium of the Pacific and enjoy the harbor. Wish we would've stayed another day. The only downside was the café. They had eclectic food which didn't suit my 12 and 14-year-old boys.
5 out of 5
Recommended
for Families
by A verified traveler

Close to all facilities

Posted Apr 13, 2015
Pros: Proximity to the Long Beach Shoreline Village complex and all the restuarants
Location: Proximity to the Long Beach Shoreline Village complex and all the restuarants. Many close attractions - Queen Mary, Aquarium , Marina and tours
Excellent location. Close to Shoreline Village at Long Beach and all the restuarants , Queen Mary and the Aquarium at Long Beach. Very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L. San Diego

Great Hotel.

Posted Apr 12, 2015
The staff was helpful and accomodated. Awesome location and has nice view. We would stay here again. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baja Calif, Mexico

Excellent View

Posted Apr 11, 2015
Pros: The View
Excellent View of Long Beach and the Queen Mary, excellent option to stay for the Formula E, and the Toyota grand prix
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, California

Great location. Very nice hotel.

Posted Apr 11, 2015
Room cleaning service at 8 am?? That's a little too early on our vacation!! Woke us up unnecessarily.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pasadena, Ca

Posted Apr 6, 2015
Beautiful views, clean rooms, good service! Overall a nuce cozy hotel. Definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

We could npt stay there that night due to changing

Posted Apr 4, 2015
we stayed at the Hyatt Pike next door and had very good time
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SLC

$25 a Day for Parking?!?

Posted Apr 2, 2015
Pros: Very nice and clean.
Cons: Cheaper parking and including breakfast would be nice.
Location: The Shoreline Village was awesome. Beach within walking distance.
Great hotel. Great rooms. Great area. Free Wi-fi. $25 a day to park is ridiculous. I would probably not stay here again for that reason alone. The Shoreline Village across the street is pretty sweet. Many good places to eat and relax.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greeley, CO

Great hotel in walking distance to many things!

Posted Mar 30, 2015
everyone is so friendly and helpful. The rooms are comfortable and have great views. With the bathrooms were a little bigger and the windows could open but that doesn't detour me from staying there again!