Ratings based on 1,422 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Langley, B.C.

good location, close to convention center

Posted Jan 22, 2015
Pros: being close to convention center
Cons: the food at the coffee bar was not very pleasing and very dried out sandwiches
Location: lots of good walking trails and good restaurants
reserved a room with King bed but got two double beds and was told all the king beds were taken which makes me a very unhappy customer as my reservation said king bed, I am not sure if I would book here again on my next business trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Excellent hotel in great location. Great breakfast

Posted Jan 14, 2015
Arrived 0830 from long flight and was checked in straight away. Had a nap and caught the free bus outside hotel to Queen Mary. Great location if taking a cruise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oxnard ca

Great location close to everything

Posted Jan 10, 2015
All was great the only thing is that the beds were not that great a bit to small and not so good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale, AZ

Posted Jan 8, 2015
Pros: Nice and friendly staff.
Location: We were leaving the next day on a cruise. It was close by and convenient.
Centrally located, clean hotel, and helpful staff. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Jan 6, 2015
good location for tourists, room is modem and cozy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Pros: It's proximity to the marina, shoreline village, shopping, restaurants, view from room
We stayed there because of it's central location. The hotel was in a nice location and offered great views. It had easy access from the freeway. The hotel staff were very accommodating. Our room was typical size for a standard room and and was clean. It was nice to be within walking distance to the aquarium, shoreline village, and the marina.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Overnighter in Long Beach

Posted Dec 31, 2014
We made a last minute trip to Long Beach for a friend's funeral and ended up at the Hyatt. It was easy to find, and Zina at the front desk was very helpful, getting us upgraded to a high floor. The room had an amazing view of the Queen Mary and the hotel's pool. The rooms are private due to a foyer area that blocks a direct view from the hallway. There is a big comfy bed, spacious seating area with fridge, and a beautiful CLEAN bathroom. In and out parking was convenient and easy, with plenty of restaurants close by. Checkout was quick and I definitely recommend this hotel.
1 out of 5
by A verified traveler

Posted Dec 30, 2014
They took the fee of the car two times.The employee took it cash after that the hotel took the fee again by visa.
2 out of 5
by A verified travelerfrom chicago

Never again !!!!

Posted Dec 29, 2014
Dirty rooms . Cleaning staff not doing his job !!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Nice hotel close to many things.

Posted Dec 29, 2014
Pros: Clean and modern.
Cons: I was given a refrigerator for staying more than 4 days.There was no microwave. Wi-Fi in the public area was very slow.
Location: Great to enjoy sun rise and sun set; lots of restaurants and shops, walking distance to Long Beach aquarium and free city bus to Queen Mary ship.
A recently renovated hotel, modern and clean. Has a view of the beach. Close to restaurants and other shops. Good location.