Ratings based on 1,312 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Marcos, CA

Posted Jun 22, 2015
The lobby is pleasing to the eye, the person checking me in was not the most welcoming though. The room was nice, with the beds being very comfortable. The shower was one of the nicest I've seen. ... ( A place to hang a shaving mirror inside the shower stall would have been helpful). Overall, ...the hotel offered a pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
The hotel was clean, had friendly staff and in a nice location.
2 out of 5
by A verified traveler from California

Middle of Construction Zone

Posted Jun 12, 2015
Cons: More lighting in rooms.
Location: Located close to convention center.
Currently there is a large construction project all around the hotel. Looks like it will continue through summer and fall. Hotel restaurant is mediocre at best. There is a nice pool on the roof with views. Found it over priced for the experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marina del Rey, CA

Nice property, good location for convention center

Posted Jun 7, 2015
Pros: Staff and Contemporary setting. Different from usual Hyatt proiperties
Cons: Turn down service. We asked for and didn't receive the service.
Location: Excellent location for families and business travelers.
Would stay there again. They hire returning middle east veterans.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great rooms but in construction zone

Posted Jun 3, 2015
Pros: Beautiful room
Wonderful room but next to new building construction. Need to walk in the street because sidewalks are closed. Views ruined. Also out of the way, in an odd way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Loved it, room was clean and neat and the staff was amazing, can't forget the rooftop view!!
5 out of 5
Recommended
for Everyone
by A verified traveler from fullerton, ca

Exquisite experience

Posted May 11, 2015
My fist time here, I i formed the operator that I was booking for my boyfriends birthday. Not o ly did she give is an early check in she gave us a free bottle of wine. It was magical. I will be coming back for my birthday ;)
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent Room

Posted May 9, 2015
Pros: Quality of Room. Staff.
Cons: Extended breakfast menu.
Location: Not the best. Hidden away, bit of a walk to the more attractive areas
Fab room after a long flight. Early check in allowed without any question. Breakfast menu limited but good. Staff excellent throughout. Hotel is tucked away and plenty of building around (no noise impact). Bit of a walk to the attractive areas of Long Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and Staff, Highly Recommended!!!!!

Posted May 4, 2015
Pros: Great Hotel and Staff, Highly Recommended!!!!!
Location: plenty of places within easy walking distance
Staff were welcoming and friendly, it was a wonderful two day stay. The rooftop swimming pool on the 8th floor was beautiful as well
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Nice hotel with a great rooftop pool and friendly staff