Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Australia

Great hotel

Posted Apr 25, 2015
Great location, lovely and very helpful staff, nice food and extremely comfortable room. Overall great experience!
1 out of 5
by A verified traveler

Posted Apr 18, 2015
The main hotel manager was great everything and everyone else was terrible. We checked out ASAP the hotel is very dated and in desperate need of modernisation
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful and relaxing!

Posted Apr 17, 2015
Pros: The location was great for the area I was frequenting. However, if you want more excitement, you might find staying in downtown Los Angeles more.
Cons: The breakfast buffet and the maid who serviced our room didn't clean the bathtub.
Location: The location was great if you wanted to shop in one area. The Westfield (I think that was the name) Mall was in walking distance.
We had a wonderful room with a view and never had to ask for anything twice!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Nice hotel, great location rooms need update

Posted Apr 15, 2015
Pros: Comfy beds
Cons: Rooms are dated and could use update. Studio Suite room class does not have a sofa or seating area in the extra space. It is more of a work area.
Bumpy start to nice stay. Check in time is 3:00. When we arrived at 3:30 we were told that our room was not ready and would not be ready for another hour. The clerk advised use that the hotel would not upgrade us to a higher level room that was immediately available because we booked through Expedia. We killed some time at the nearby mall awaiting a promised when the room was ready - that call never came. We finally called at 5:00 and were told that the room was ready and were offered free breakfast coupons with a snarky comment that the free breakfast should make everything better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Stayed for a few nights, on our visit to LA with my daughter.... beautiful hotel... nice staff, amazing beds. Great views and good food. Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom monterrey

Excelente todo

Posted Apr 7, 2015
Excelente el hotel, las habitaciones, especialmente la cama
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Loved our stay!

Posted Apr 5, 2015
Pros: Friendly staff, nice room, pool, location...
Location: Walking distance to Westfield Century Mall. They have tons of designer stores and great restaurants.
They have extremely courteous and friendly staff. Very nice hotel, great location. Walking distance to Westfield Century Mall and breakfast buffet is great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Nice hotel, good location

Posted Apr 3, 2015
We stayed for two nights and were upgraded to a 1 bedroom suite upon check-in. The room was very nice but a big outdated. Overall, we'd consider staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Room

Posted Mar 28, 2015
Room was modern, nice hotel. Only problem was that we could not get the temperature cool enough and the beds had those sheets that are combined with blankets so it got too hot unless you wanted to sleep without a sheet b Otherwise, everything was very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

部屋からはHollywood サインも

Posted Mar 25, 2015
Century Cityの小高い丘の上に建ち、高層階の部屋からはHollywood サインも眺望できます。Westfield Shopping Centerにも徒歩圏で、観光、ショッピングともに便利な立地にありますが、部屋にドライヤーの設置がなく、アメニティ類が充実していれば、申し分ありません。