Ratings based on 712 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Husbands 50th birthday.

Posted Dec 10, 2014
Planned a surprise trip to LA. Location was fantastic. Went to Santa monica, Hollywood, Beverley hills, Newport beach Huntington beach and Venice beach. Best trip ever
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ventura,Ca.

Getaway Evening

Posted Dec 8, 2014
Pros: Proximity to Staples Center and LA Live
Location: Sporting events, concerts,movies and lots of dining choices.
The location is perfect location.Hotel was clean and neat. Staff was courteous.Highly recommend, price was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
It was fantastic and exactly what I was looking for in the downtown area. Prime location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Dec 2, 2014
Great location, excellent service, Clean and large rooms. You wont be disappointed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresno, CA

Definitely worth it!

Posted Nov 27, 2014
The room was spacious, comfortable & had a great view. The hotel staff were super friendly. I had a training in one of the meeting rooms there & food provided was great! I liked the noon checkout. This hotel is worth the price for sure!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hawaii

Excellent accommodations

Posted Nov 26, 2014
Pros: Very comfortable accommodations
Cons: Personnel at check in should smile more.
Location: Wonderful eating establishments; easy access to shopping, etc
Because the room I had originally booked was not available when I checked in, I was upgraded to a junior suite which was excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Brief stay for LA Auto Show

Posted Nov 24, 2014
Location: Easy walking distance to the Nokia Theater, the Staples Center, and the LA Convention Center. Huge variety of restaurants in walking distance.
Two weekend nights while visiting the LA Auto Show at the LA Convention Center. Our room was spacious and quiet, and the in-room dining was indulgently good. I have also stayed at the Westin Bonaventure and the Sheraton in downtown LA, and the JW is now my favorite. The Westin as more cool film history associated with it, but it is not as clean and bright as the JW. You can call me easily impressed, but I liked the little touches like the griffon(?) lapel pins the staff wore.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Anchorage, AK

Super stay

Posted Nov 23, 2014
Super staff, super place. My family had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

良かったです。

Posted Nov 12, 2014
二人で予約したのに ベットが一つしか用意されていなかった。(涙) 二つにしてほしいと言っても 憮然とした態度で 満室と誇らしげに。。。 話が噛み合わない 皆さんもお気をつけください。
3 out of 5
by A verified travelerfrom arizona

didnt reflect the rate

Posted Nov 10, 2014
Pros: Pool was cold , no waiting staff by pool, tried ordering room service in middle of night coulsnt get anyone on phone had to go down to lobby.
Cons: better customer service
Location: plenty
Didnt feel from staff i was any special, felt like i was checking in at a travelodge motel