Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Pennsylvania

Dishonest Service

Posted Dec 19, 2014
Pros: Nice location and view, especially on the lagoon side.
Cons: Customer service.
I had planned to take an evening flight out of LAX, and explained to the hotel staff (Supervisor of Front Desk) that I would be checking out at 8:00 pm. I was assured that I would not be charged for that day (ending at 8:00 pm), even though normal hotel policy was to charge me. I actually checked out at 5:45 pm on that final day. The Desk Clerk on duty at check out time explained to me that she was "not allowed" to check me out because of the "late hour" and that her computer wouldn't let her do so. She assured me that the hotel would contact me to resolve the issue. No one ever contacted me, and they charged me for that last day in spite of assuring me they wouldn't do so. Also, trying to figure where to park at the hotel was very difficult, as many places are marked "Valet Only". When I parked in a slot NOT marked, I received a warning notice on my vehicle.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Fish Tacos !!

Posted Dec 18, 2014
Pros: The setting, the food, the building, and staff.
Cons: Just a few minor paint nicks and water marks around the bathroom moldings.
Location: It's Marina Del Rey - anyting you want just look for it.
The staff and people always make any good busisness. No exception here. Your people were great at every turn. Even the service personnel were friendly. My wife and I truly enjoyed our first visit to your hotel. We will be back. The first night we had dinner in the dining room. Well, no need or second thought about eating anywhere else in the area. From the fish Tacos right through to dessert everything was just so very good. Pleasant surprise after pleasant surprise. Even a hard rain with a rainbow as we were driving away. Not bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the Marina

Posted Nov 30, 2014
Pros: Has all the amenities--very clean and up to date
Cons: Parking charges seem excessive
Great location, close to the beach. Obviously re-done recently. Only issue is the charge for parking which seemed excessive. Hotel staff was very pleasant--large room, keurig coffee maker
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh,pa

Perfect beach suite

Posted Nov 30, 2014
Pros: everything -convienent for walking to beach,pool,resturant,balcony,
Cons: larger trash cans in room
Location: walking along the marina,walking to Venice Beach,riding the rented bicycles from the hotel,paddle boards
our accomadations were PERFECT--( as expected as we have returned to the the Jamica Bay Inn for over 20 +years)-we upgraded to a online promo to a suite for $25 each night,gorgeous,gorgeous view,requested a microwave and was obtained quickly,we obtained a roll away bed and found it to be of excellent quality and comfort ,all staff personel were so friendly,smiling and could not do enough for you,we were also pleased to rent bikes from the Inn as well
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Nice hotel on the water

Posted Nov 29, 2014
Nice clean big rooms. Comfortable queen size beds. Enjoyed our stay.
5 out of 5
Recommended
for Couples
by A verified travelerfrom tingley, leeds

Top hotel. Easy access to all beach locations

Posted Nov 19, 2014
Pros: Its location, quality of service and its quite small in terms of number of rooms.
Cons: Nothing springs to mind.
Location: Facing marina with its own beach, easy and safe walking, near the main pier and venice beach.
This hotel looks like a motel but dont let looks fool you. We stopped the last two nights of our holiday to chill. Its was brilliant. Location great, it has its own beach. Staff really helpful. Rooms a great size. Ours overlooked the marina. Food at the hotel restaurant well it was brilliant. Its situated near the local piers. Lots of taxis available to take you to the beaches. Would we go back and stop again? Most definately
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 19, 2014
Great location, clean room, great restaurant. Great value overall!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great resort.

Posted Nov 12, 2014
Wonderful venue and the staff are great. Facilities are good. Close to Santa Monica and the airport. I have been to LA plenty of times and this place will be where I stay from now on.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2014
Cons: Service at Restaurant, to slow in breakfast.... 10 minutos to serve coffe
Excelent, specially front desk. Place is great for relaxation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel nahe Venice Beach

Posted Oct 30, 2014
Pros: sehr gute Lage, freundliches Personal
Cons: nein
Location: Marina del Rey.Venice Beach ist zu Fuß gut erreichbar
Wir waren sehr angetan von der Dame an der Rezeption. Sie war sehr freundlich und wir haben uns sehr willkommen gefühlt. Wir waren auf der Durchreise.