Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

A wonderful experience, everyone was warm

Posted Nov 2, 2014
Will b back, a warm and friendly hotel that makes u feel at home. A truly great experience
Comment from Hotel Management
Nov 5, 2014 by Nicole, Hotel Management
Dear G, Thank you for taking the time to submit a review. We look forward to welcoming you back again soon! Warmest, Nicole Lundin Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Excellent service!

Posted Oct 27, 2014
I've stayed many times & the service is top notch from every member of their staff. Definitely worth the visit!
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear TF, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Reasonably priced quality hotel in Beverley Hills

Posted Oct 24, 2014
Pros: Design of hotel and art works in foyer were well done.
First time I have been offered a glass of champagne on arrival! This set the theme for the rest of our short, 2 night, stay. Staff were extremely eager to help and we were escorted to our room on arrival and showed how everything worked. Dined in the restaurant and the Filet Mignon was perfect. I am a steak lover and have eaten in many steakhouses around the world and the steak here was on of the best. Easy walk to Rodeo Drive to make the other half happy!
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear Willbo, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills - especially your welcome glass of champagne on arrival! We look forward to welcoming you back again. Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Urban Hotel

Posted Oct 23, 2014
Pros: Neat and clean.
Location: Hotel is near Rodeo Drive in Beverly Hills. What could be better.
We stayed at hotel about 15 years ago. It was undergoing construction. New version is great. Big rooms, clean, great staff. Would recommend hotel.
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear A Verified Traveler, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Very nice hotel

Posted Oct 13, 2014
The best hotel we have stayed. The service was amazing!
Comment from Hotel Management
Oct 17, 2014 by Nicole, Hotel Management
Dear Maria, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your time with us. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills
2 out of 5
by A verified travelerfrom Northern California

Strange Deficiencies for a Supposedly Deluxe Hotel

Posted Oct 13, 2014
Pros: The room service breakfast was excellent and the hotel staff was friendly.
Cons: More attention to mechanical details would be helpful. One would also expect more caution in attempting to rent out a room rank with cigarette smoke.
Location: Shopping and restaurants.
This is a well-located hotel in convenient walking distance to the famous shops on Beverly Hill's Rodeo Drive. Our disappointment began when we were assigned a room that was absolutely rank with cigarette smoke--supposedly an upgrade to our regular reservation. The hotel is supposedly non-smoking throughout, but the room had clearly been smoked in for several days. When we refused this room we were assigned a similar nice room that was smoke-free. However, neither my wife nor I could get the TV remote control to work in the new room, and we are both relatively technologically adept. In addition, there was a completely inadequate supply of hot water to the bathtub in the room between 10 and 12 AM on a Sunday. The hot water to the tub was only a very small trickle. Over the past 50 years or more I have stayed in hundreds of hotels but I believe this is the first time that there was inadequate hot water in a deluxe hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Everything you want for a comfortable stay

Posted Oct 11, 2014
Perfectly clean. Fantastic amenities. Super friendly staff. Perfect service. Beautiful rooms. In a quiet street of be very hills. Can't ding it for anything.
Comment from Hotel Management
Oct 17, 2014 by Nicole, Hotel Management
Dear mb, Thank you so much for taking the time to submit this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your time with us. Thank you for the kind words, with regards to our amenities, prime location and friendly service. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Luxurious and elegant

Posted Oct 6, 2014
Pros: The service was excellent. Hotel was a beautiful little gem in Beveraly Hills
Cons: Nothing.
Location: Great location in Beverly Hills.
Fabulous find. What a treat. Staff was top notch. Can't wait to return.
Comment from Hotel Management
Oct 12, 2014 by Nicole, Hotel Management
Dear Joan, We are so pleased to hear that you enjoyed your stay with us at L'Ermitage Beverly Hills. We look forward to welcoming you back again very soon! Warmest, Nicole Lundin Guest Engagement Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cary, NC

Nice Hotel, Strange Beds....No Free WiFi?

Posted Sep 30, 2014
Hotel was nice....walking distance to Downtown Beverly Hills. The room was a great size...but the bed is kinda strange. It's like they set a box spring on the floor, added a wooded apron then put a mattress on top. You are basically sleeping 12-15" off the floor. Te night stands are low too for the bed. Either the WiFi isn't free or no one could tell me how to get it for free. For a hotel that is $300+, there is no reason with WiFi shouldn't be free. $30/Day for parking is a little steep.
Comment from Hotel Management
Oct 11, 2014 by Nicole, Hotel Management
Dear Scott, Thank you for taking the time to write a review of your stay with us. We are so pleased to hear that you enjoyed main elements of your experience. Please be advised that your comments regarding the room configuration, are something we are currently in the process of addressing. We hope to have the opportunity to welcome you back again soon. Warmest, Nicole Lundin Guest Engagement Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Panama, Panama

Great Hotel at an excellent location

Posted Aug 8, 2014
Pros: Its charm and looks
Cons: TV Audio system in the rooms is a bit outdated
Location: Is within walking distance of everything in Beverly Hills, close to West Hollywood and Century City, plus the hotel car makes everything closer.
The hotel has an excellent size, which allows it to have all necessary facilities, but still being a cosy and charming hotel. Wonderful ambience, excellent room and facilities, and charming staff made our stay at Beverly Hills wonderful.
Comment from Hotel Management
Sep 26, 2014 by Nicole, Hotel Management
Dear Eduardo, Thank you for taking the time to post this review and share your recent experience with us at L'Ermitage Beverly Hills. We very much enjoyed reading about your experience and the team and I were in particular proud of your kind comments regarding the service you received throughout your stay with us. Thank you again for sharing your experience and for choosing L'Ermitage Beverly Hills. Kind regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills