Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Dec 3, 2014
Exceedingly comfortable, excellent service, well located. I will definitely stay here again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Goshen, IN

Private accommodations, perfect for room service

Posted Dec 1, 2014
Pros: A separateness from the congestion and business of LA, while being in the heart of Beverly Hills with easy access to shopping and site-seeing.
Location: Il Cielo is a great Italian restaurant close to the hotel (we walked back after dinner on a beautiful evening).
The Hotel clearly appeals to travelers who appreciate privacy and relative quietness. It was a great base of operations for shopping and site-seeing. Room service was great too. We did not take advantage of the beautiful roof-top pool, but did walk up there one evening for a look around. The bar and restaurant were comfortable and classy. But the most important part of our stay was the attention to service. The staff was courteous and attentive. From the available house car with driver to the excellent valet service, heading out on the town was fast and easy. The concierge was helpful pre-stay and during our stay at recommending restaurants and making reservations. Confirmations of the reservations were provided in writing for our convenience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

A wonderful experience, everyone was warm

Posted Nov 2, 2014
Will b back, a warm and friendly hotel that makes u feel at home. A truly great experience
Comment from Hotel Management
Nov 5, 2014 by Nicole, Hotel Management
Dear G, Thank you for taking the time to submit a review. We look forward to welcoming you back again soon! Warmest, Nicole Lundin Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Excellent service!

Posted Oct 27, 2014
I've stayed many times & the service is top notch from every member of their staff. Definitely worth the visit!
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear TF, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Reasonably priced quality hotel in Beverley Hills

Posted Oct 24, 2014
Pros: Design of hotel and art works in foyer were well done.
First time I have been offered a glass of champagne on arrival! This set the theme for the rest of our short, 2 night, stay. Staff were extremely eager to help and we were escorted to our room on arrival and showed how everything worked. Dined in the restaurant and the Filet Mignon was perfect. I am a steak lover and have eaten in many steakhouses around the world and the steak here was on of the best. Easy walk to Rodeo Drive to make the other half happy!
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear Willbo, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills - especially your welcome glass of champagne on arrival! We look forward to welcoming you back again. Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Urban Hotel

Posted Oct 23, 2014
Pros: Neat and clean.
Location: Hotel is near Rodeo Drive in Beverly Hills. What could be better.
We stayed at hotel about 15 years ago. It was undergoing construction. New version is great. Big rooms, clean, great staff. Would recommend hotel.
Comment from Hotel Management
Oct 28, 2014 by Nicole, Hotel Management
Dear A Verified Traveler, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest, Nicole Guest Engagement Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Very nice hotel

Posted Oct 13, 2014
The best hotel we have stayed. The service was amazing!
Comment from Hotel Management
Oct 17, 2014 by Nicole, Hotel Management
Dear Maria, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your time with us. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills
2 out of 5
by A verified travelerfrom Northern California

Strange Deficiencies for a Supposedly Deluxe Hotel

Posted Oct 13, 2014
Pros: The room service breakfast was excellent and the hotel staff was friendly.
Cons: More attention to mechanical details would be helpful. One would also expect more caution in attempting to rent out a room rank with cigarette smoke.
Location: Shopping and restaurants.
This is a well-located hotel in convenient walking distance to the famous shops on Beverly Hill's Rodeo Drive. Our disappointment began when we were assigned a room that was absolutely rank with cigarette smoke--supposedly an upgrade to our regular reservation. The hotel is supposedly non-smoking throughout, but the room had clearly been smoked in for several days. When we refused this room we were assigned a similar nice room that was smoke-free. However, neither my wife nor I could get the TV remote control to work in the new room, and we are both relatively technologically adept. In addition, there was a completely inadequate supply of hot water to the bathtub in the room between 10 and 12 AM on a Sunday. The hot water to the tub was only a very small trickle. Over the past 50 years or more I have stayed in hundreds of hotels but I believe this is the first time that there was inadequate hot water in a deluxe hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Everything you want for a comfortable stay

Posted Oct 11, 2014
Perfectly clean. Fantastic amenities. Super friendly staff. Perfect service. Beautiful rooms. In a quiet street of be very hills. Can't ding it for anything.
Comment from Hotel Management
Oct 17, 2014 by Nicole, Hotel Management
Dear mb, Thank you so much for taking the time to submit this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your time with us. Thank you for the kind words, with regards to our amenities, prime location and friendly service. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Guest Engagement Manager L'Ermitage Beverly Hills
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Luxurious and elegant

Posted Oct 6, 2014
Pros: The service was excellent. Hotel was a beautiful little gem in Beveraly Hills
Cons: Nothing.
Location: Great location in Beverly Hills.
Fabulous find. What a treat. Staff was top notch. Can't wait to return.
Comment from Hotel Management
Oct 12, 2014 by Nicole, Hotel Management
Dear Joan, We are so pleased to hear that you enjoyed your stay with us at L'Ermitage Beverly Hills. We look forward to welcoming you back again very soon! Warmest, Nicole Lundin Guest Engagement Manager