Ratings based on 805 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Elegant luxury

Posted Aug 27, 2014
Quite simply - Devine, great service and facilities full of old world Hollywood charm
4 out of 5
Recommended
for Couples
by A verified traveler from Dallas, TX

Great Hotel, But Far From Any Tourist Sights

Posted Aug 27, 2014
Pros: Pedro at the front desk was an absolute delight and made our stay enjoyable from check in to check out.
My wife and I stayed over Easter weekend while visiting the Los Angeles area for the first time. It was a little far from anything you might want to see as a tourist and everything in LA is a little more spread out than we expected so a lot of our money went to cab fare. Overall, the hotel itself was wonderful. I would recommend it if you have rented a car or have factored high transportation costs into your travel budget.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in LA area.....period!

Posted Aug 26, 2014
Amazing hotel, gorgeous pool area, tennis courts, beautiful rooms, excellent service. We paid for the "club level" ($150 extra for couple plus one kid). That got us, literally 6 meals with free drinks (open bar). Multiple glasses of pink champagne, white wine, breakfast, lunch, dinner, high tea, dessert assortments. This is really good food, like heavy hors d'ourves but better and definitely more than enough to make every meal. What a bargain!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

The Lap of Luxury

Posted Aug 26, 2014
Pros: The room was comfortable and quiet and I enjoyed the grounds.
Cons: There could be a few more wait staff by the pool.
Location: I quite enjoy the shopping in downtown Pasadena and on Fairfax Street.
A lovely hotel; beautifully decorated (opulent but tasteful). Beautiful gardens; really enjoyed the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Aug 25, 2014
The hotel is lovely and elegant, yet very comfortable and not stuffy. The staff is attentive but not overbearing. Walking the grounds are a wonderful experience and the pool area is lovely and quiet. The terrace restaurant for breakfast is quite pricey so found near by smaller restaurants for the first meal of the day. Their shuttle service is very convenient to get around to other restaurants and for shopping in Old Town Pasadena. I would definitely recomend this hotel and hope to stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Beautiful resort which exceeded my expectations. Friendly and helpful staff and great food. I will return next time I'm in Pasadena.
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Didn't realize we booked such a lovely place

Posted Aug 12, 2014
What a gem! Who knew Pasadena could be a resort destination? The hotel is an oasis of comfort, elegance and service.
5 out of 5
Recommended
for Couples
by A verified traveler

Very Nice!

Posted Aug 11, 2014
Pros: The staff was very nice and helpful. The rooms were very nice and classy. Seemed very romantic and relaxing for couples.
Cons: I wish we had the option to do self parking, we were coming and going a lot and don't care for valet
Location: Location was ok. Nothing nearby to walk to that we were aware of and wasn't very comfortable driving the streets of Pasadena
My teenage son and I stayed at the hotel while attending a concert at the Rose Bowl.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR

Beautiful Hotel

Posted Aug 11, 2014
We really enjoyed our stay here. The hotel is absolutely breathtaking and the service was phenomenal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful stay!

Posted Aug 10, 2014
Loved the room, the pool, and afternoon tea! Location was great!