Ratings based on 1,426 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from München

Abzocke

Posted Jun 21, 2015
Hotel in toller Lage. Preis/Leistungsverhältnis völlig daneben. Personal hat mit wenigen Ausnahmen kein Interesse am Gast. Wasserflaschen im Zimmer kosten extra 4 bzw. 8$. Ausleihen eines Adapters war auch nicht möglich. Für 30$ kann man einen solchen kaufen. Das ganze bei einem Zimmerpreis von über 400 $ ! Das ist kein Hotel sondern eine Immobiliengesellschaft!
Comment from Hotel Management
Jun 22, 2015 by Hotel Manager, Hotel Management
Dear Peter, We are glad you enjoyed your stay in the center of Santa Monica. We apologize, hoowever, that your impression was not a better reflection of our commitment to excellence. We value your feedback and do hope to welcome you back in the future. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

大人のホテル

Posted Jun 14, 2015
2泊しました。繁華街から少し離れていますが歩ける距離です。離れている分、静かにゆっくり滞在したい方にはお勧めです。 滞在中カードキーを失くしてしまったのですが、コンシェルジェと受付マネージャーの方に素早く対応頂き助かりました。そのほかのスタッフの皆さんも親切でキビキビと働いており大変感じが良かったです。 アメリカ滞在中に色々なホテルに泊りましたが、ここが一番プロのサービスでした。 ホテル4Fのレストランも夕陽が見えて素敵です。 次回もサンタモニカ滞在の際にはロウズに泊ると思います。
Comment from Hotel Management
Jun 16, 2015 by Hotel Manager, Hotel Management
Dear Chika, We are honored to be your choice hotel in all of the United States. We appreciate your acknowledgment of our topnotch customer service. We are so happy to hear you had a relaxing stay at Loews Santa Monica and are looking forward to welcoming you back for more Santa Monica sunsets soon.. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from auckland nz

Great location.

Posted Jun 8, 2015
Could not ask for a better place to spend time whilst in Santa Monica.
Comment from Hotel Management
Jun 10, 2015 by Hotel Manager, Hotel Management
Dear auckland nz, Thank you so much for taking the time to share your comments -- we look forward to welcoming you back. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from gb

Lovely hotel, with fantastic views of Santa Monica

Posted Jun 2, 2015
A great way to end our stay in California. Great location, views, and added luxury.
Comment from Hotel Management
Jun 5, 2015 by Hotel Manager, Hotel Management
Dear gb, Thank you for sharing your comments about our luxiourious property. So glad we provided a good ending to your trip and hope to have you back soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Very nice hotel and right at the beach.

Posted Jun 2, 2015
Pros: Cleanliness, nice staff. Henry at the front desk was great!
Cons: Not cheap, but nothing by the beach is.
Location: Lots of shopping, restaurants, great beach, the Pier, and so much more are all within walking distance.
Stayed for 3 nights to enjoy the beach and the So. Cal weather. Lots to do, hotel is centrally located to everything.
Comment from Hotel Management
Jun 4, 2015 by Hotel Manager, Hotel Management
Dear Gil, Can’t thank you enough for your glowing review. Delighted to hear how much you enjoyed your stay, and we’ll be sure to pass on your comments. So happy you enjoyed being in the center of it all and can’t wait to welcome you back to the beach. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
3 out of 5
by A verified traveler

Posted Jun 1, 2015
not too good , run down , not clean , definitely not 4 or 5 star
Comment from Hotel Management
Jun 2, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your comments. We value your feedback and do hope to welcome you back. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, expensive overnight parking

Posted May 25, 2015
Pros: great location, close to the Pier, great shopping, restaurants, friendly staff. cons: $40 overnight parking. When we arrive at the hotel we were told they only offer $40 over night valet park. So plan to add this to your stay. Our room smelled like cigaretts. It was supposed to be non smoking room.
Comment from Hotel Management
Jun 2, 2015 by Hotel Manager, Hotel Management
Dear Guest, We are happy you enjoyed your stay in the center of it all and appreciate your comments. We apologize for any inconvenience you encountered and do value your feedback. We hope to welcome you back to the beach soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from knoxville, TN

Great Santa Monica location

Posted May 21, 2015
The hotel is right on the beach. We could see the pier outside of our balcony. We walked to the 3rd St Promonade and restaurants.
Comment from Hotel Management
Jun 2, 2015 by Hotel Manager, Hotel Management
Dear Knox Tourist, Thank you so much for taking the time to share your comments. Delighted to hear you enjoyed your stay and can't wait to welcome you back for more amazing views. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
3 out of 5
by A verified traveler

Disappointing pool service

Posted May 11, 2015
Loved the room, view, and its proximity to the beach, pier, and 3rd st. I was really excited that they opened the pool. However, the pool service couldn't be any worse. We tried to order multiple times and in each one we were asked to wait for a waiter to come and take our orders. After waiting for over an hour, we decided to leave and try some place else. Beside the disappointing pool service, the hotel been my favorite especially if flying or arriving from LAX. Next time, I will try a different hotel.
Comment from Hotel Management
Jun 2, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your comments. We are happy you enjoyed your stay, however, are sorry to hear about the one disappointing aspect of your experience. We apologize that your impression was not a better reflection of our commitment to excellence. We value your feedback and are working to address this issue. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Families
by A verified traveler

ビーチサイドのリッチなホテル

Posted May 6, 2015
Pros: ビーチに近く優雅なホテルです。居心地がとても良かった。部屋から廊下に出ても広い空間が有り、広々としていました。
Cons: シャワーの使い方のシェーマ図を壁に貼っておいてほしい。
Location: サンタモニカ・ピアに直行です。
入り口は通り側は4Fでビーチ側1Fです。ビーチを5分も歩けばサンタモニカ・ピアにつきます。居心地の良いホテルです。不安を感じることなく過ごせました。車がないとやはり不便です。近くにコンビニはありません。しかし、とても優雅に過ごせる場所と空間でした。
Comment from Hotel Management
Jun 2, 2015 by Hotel Manager, Hotel Management
Dear Cherry boy, Thank you for your comments. We hope to welcome you back soon for another cozy stay. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel