Ratings based on 1,040 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Aug 31, 2014
Pros: I liked that it is dog friendly but most hotels allow dogs.
THe staff was rude for the most part. THe hotel was dirty. For a 5 star price , it was more than disappointing. I will deftly stay at Shutters or Casa Del Mar next time. I love those two hotels.
2 out of 5
by A verified traveler from The Planet Earth

Tired old bird that needs a face lift.

Posted Aug 27, 2014
Pros: The location, and the staff try hard to accommodate.
Cons: EVERYTHING!!!! Even the pool needs to be enlarged and re-done.
Location: Ferris wheel and walk on the beach
Great location but about 10 years past its prime. Some hot hotelier (Hello, SLS?) should snap this puppy up and give it a major overhaul that this killer locale deserves. The location is excellent, however, the rooms are old tired. The pipes squeak when you shower, there aren't enough outlets to charge multiple devices, the menu is boring and food mediocre. We checked out 3 days early on a 4 night stay as at $550 / night we were getting hosed.
Comment from Hotel Management
Sep 3, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your experience and to compliment our property and hard-working staff. We appreciate truly value your feedback. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great location, lovely hotel. Would stay again.

Posted Aug 24, 2014
Pros: Everything! Room, very nice, hotel location - fantastic
Cons: Lower the price!
Location: Lovely beach, lovely walk a long the beach and up above. Nice shops.
Had a lovely recent stay at Loews. Highly recommend it. GREAT location, friendly staff. Lovely room.
Comment from Hotel Management
Aug 27, 2014 by Hotel Manager, Hotel Management
Dear Liz, Thank you for your outstanding review. Pleased to hear you enjoyed our property and its close proximity to Santa Monica activities as well as our fantastic guest rooms and staff. Please come back for another lovely stay soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from glenview IL

Great location

Posted Aug 23, 2014
Nice hotel. Pricey for size of room - but can not beat location. Gym nice - only one small pool but nice for our kids.
Comment from Hotel Management
Aug 26, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We are glad you enjoyed our beach side location and amenities and hope to have you back soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton, alberta

Looks dated

Posted Aug 23, 2014
Overall I love this hotel however it feels dated. Elevators are in need of renovation. For what I paid I expected a better room. Bathrooms were moldy. I am being picky however I should be when paying $400 a night.
Comment from Hotel Management
Aug 27, 2014 by Hotel Manager, Hotel Management
Dear RK, We are glad you enjoyed your stay but do truly value your feedback and apologize that your impression was not a better reflection of our commitment to excellence. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from phildelphia

Good location

Posted Aug 20, 2014
Pros: Location and pubic indoor spaces
Cons: Small pool and not enough seating on the pool deck. Beds need to be replaced
Location: Good dining near by and beach
Helpful staff rooms overlooking pool can be noises
Comment from Hotel Management
Aug 26, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for compliments to our topnotch staff. We are glad you enjoyed our close proximity to the beach and appreciate your feedback. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

enjoyed our stay

Posted Aug 18, 2014
Pros: location
Nice location with beautiful view. Loved our stay here.
Comment from Hotel Management
Aug 22, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for comments, we hope to have you again soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Nice hotel close to beach

Posted Aug 18, 2014
Pros: Housekeeping staff were great! The room was clean and kept well stocked during our whole stay.
Cons: Upon check-in front desk personnel should tell you there is a $100/night incidental charge placed on your credit card!
Location: We were pretty much right on the beach in Santa Monica!!! Santa Monica Pier was close as was Muscle Beach. The Promenade was within walking distance.
My daughter and I had a great time while at this hotel! Stayed in a 2 double bedroom with partial ocean view. We felt safe and comfortable in this hotel. We did have relatives in the LA area who drove us around to all the surrounding areas in LA!! We went to Disneyland,Malibu,Glendale, Griffith Park, and the Promenade. Would definitely recommend this hotel and the Santa Monica area to visitors!!
Comment from Hotel Management
Aug 26, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for sharing your experience in detail. We are extremely happy to hear what a great time you and your daughter had while visiting. So glad you enjoyed your ocean view room as well as our beach side location and proximity to all of the Los Angeles sites and more. We will be sure to pass your compliments on to our staff, especially the housekeeping team, and look forward to having you back. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

I can't wait to go back!

Posted Aug 17, 2014
Only downfall is that sometimes it was difficult to get staff to respond promptly. Fantastic location and great amenities.
Comment from Hotel Management
Aug 26, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your kind comments about our fantastic location and amenities. We can’t wait to have you back at the beach. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Concierge was helpful in helping us maximize our time w good restaurants outside of hotel. Hotel was beautiful and very well located.
Comment from Hotel Management
Aug 20, 2014 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your comments about our beautiful hotel. We appreciate your compliments and will be sure to pass your kind words on to our Concierge. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel