Ratings based on 1,378 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Posted Apr 24, 2015
A very nice hotel with friendly staff. Lovely pool and great oceanview from the pool and the room. Great food at the restaurant. There were some issues with water leaking from the roof at the exit to the beach and a small leak under the sink in the room. They moved us right away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Posted Apr 2, 2015
Loved the heated pool! Great outdoor eating area with firepits. Room was simple but clean. Great location and views. The lobby is also beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice. Close to pier. Well maintained

Posted Mar 31, 2015
Staff very friendly. High quality service and hotel well maintained and managed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Great location!

Posted Mar 30, 2015
Traveled with the family. Great location and close to the pier and restaurants. Really enjoyed the walking and bike trail. Pool was nice but small.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
We enjoyed our stay and the wonderful location! Loved the view of the pier on my way to the elevator all day long!!! Wonderful staff and facilities!!!
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear Guest, So happy to hear you enjoyed your stay at Loews Santa Monica -- please join us for more picture perfect views soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in the heart of everything

Posted Mar 24, 2015
Pros: Proximity to everything in Santa Monica.
Cons: All was good.
Location: Beach, 3rd Street Promenade, restaurants, proximity to Hollywood, Beverly Hills, etc.
Very nice hotel. They upgraded us due to amount of time to check in. Had nice room looking out the side with a view of the ocean. Was close to everything.
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your kind comments. We are so happy to hear you enjoyed your experience at Loews Santa Monica and hope you will return for more ocean views soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
3 out of 5
by A verified travelerfrom New York, NY

Great location, but the hotel still needs work

Posted Mar 18, 2015
Pros: Location
Cons: facilities, service at the pool deck, value for the money.
Location: Beach and shopping are great, not great night life, and some good but not great restaurants
The Santa Monica beach is a great place to have a vacation. The hotel is in a great location, and you really get wowed walking in the door (beach view, live beach cam). While it appears some work has been done on the site, there is still much to do. Elevators are slow (and some not working). The pool deck is great, when it is available (we extended our stay to a late departure, only to find out the pool deck was closing early due to some event on a Monday).
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear Bill, Thank you for your comments. We are happy to hear we are one of your favorite vacation spots and appreciate your patience while we work to further improve the property. We hope to welcome you back to the beach soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Excellent Hotel

Posted Mar 13, 2015
Pros: Great location
Cons: Drinks and restaurant are expensive.
Location: Walking distance to Santa Monica pier, promenade shopping center. Also, very close to Venice Beach and Malibu
Beautiful location close to the beach. The staff are friendly and the facility is beautiful
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear Keith, Thank you for taking the time to share your wonderful comments about our facility and staff. Please come back to the beach soon. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
1 out of 5
by A verified travelerfrom LA

Overpriced hotel that needs to be remodeled

Posted Mar 12, 2015
This hotel is by far one of the worst I've been to and for $450 a night you would expect it to be amazing, the only plus was the view but the room was cramped, old, outdated, elevator buttons broken, very poor experience if in Santa monica avoid this hotel at all cost!!!
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear tasha, Thank you for your comments. We apologize that your impression was not a better reflection of our commitment to excellence. We do value your feedback and hope to welcome you back in the future. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland

beautiful pool, great access to beach

Posted Mar 9, 2015
Pros: the pool. the beach.
Cons: amenities in the rooms. doors do not properly close; balcony doors do not properly open.
Location: fabulous restaurants in santa monica, great early morning walks on the beach.
the rooms are nice, but not spectacular. i had a balcony, but could not sit on it! would be great to have a real restaurant open until midnight.
Comment from Hotel Management
Mar 27, 2015 by Hotel Manager, Hotel Management
Dear Bruno, Thank you for your comments. We look forward to having you back for more early morning walks on the beach. Sincerely, Sean Steenson Hotel Manager Loews Santa Monica Beach Hotel