Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Nice hotel

Posted Jul 14, 2014
Front desk was great. They printed out our Six Flags tickets and were very personable. Rooms are nice only thing I didn't like was the weak water pressure in the shower.
2 out of 5
by A verified traveler from Stockton

Did not have the room we reserved.

Posted Jul 13, 2014
Pros: Facility is clean and nice
Cons: Staff should be nicer to the customers and do not overbook rooms.
We were disappointed. We reserved a King Bed room and when checked in the front desk staff said, they sold out the King Bed room because we reserved the room not with Hotel but via a third party Expedia and they did not see our references. They said we can wait if someone cancelled their King Bed room reservation we could have it. They knew that we reserved a King Bed room but they still sold out.
Comment from Hotel Management
Jul 15, 2014 by Art, Hotel Management
Thank you for your comment. Unfortunately, bed types are not guaranteed especially when they are booked through 3rd parties . The hotel makes every effort to accommodate the request if there is a notation in the reservation comment field.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Bernardino

Pleasantly Surprised.

Posted Jul 6, 2014
Pros: Everything bright, shiny, meticulously clean and could actually view the Downtown Boardwalk Fireworks Show from the hotel.
Cons: Completely satisfied. Will be back.
Location: About 7 minute drive to Lakewood Shopping Center in one direction, and beach in other direction.
Overnight stay to participate in beach 5K. Didn't know what to expect inasmuch as by the airport and nothing within walking distance. But very quiet, short drive to points of interest, beautiful pool area, nice restaurant and, best of all, Starbucks in lobby.
3 out of 5
by Columbus 365 from London

Pleasant enough hotel very close to Long Beach Air

Posted Jun 21, 2014
Pros: The Staff were friendly and efficient. The pool area was attractive. Well fitted gym. Pleasant public areas. Fairly good restaurant.
Cons: The Sports Bar - many TVs showing individual sporting programmes but with only one audio broadcast. Hard furnishings. Noise from 7th floor
Location: Near to Long Beach Airport. Not near to anything else. No aircraft between 11pm and 7am but can be quite noisy at pool and runway facing rooms.
Needed a comfortable hotel with pool for a week following a 3 week road trip around South West US. We had a car (which is essential). Very little to walk to nearby. Quick check in. Liked the pool despite the nearby airport noise which was very loud on occasions. Room was adequate if rather small. Did not like the location of wash-basins outside the bath/wc room. The room on the sixth floor was directly under the 'Concierge Floor' and someone in hard high heels walked around from around 5.00am on a hard surface above.
Comment from Hotel Management
Jun 25, 2014 by Art, Hotel Management
Thank you for staying with us and for your comments. . There are 4 neighborhood restaurants withing walking distance from the hotel. However, the Lakewood Shopping Mall is located just 3.5 miles from the hotel and we provide complimentary shuttle service to guests. As for the noise at the Concierge Lounge, it would be addressed with the staff working in the early morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2014
Overall I really enjoyed staying at this hotel. The staff was very friendly and the rooms were great. The buffet breakfast was just okay to me. The later you arrive back at the hotel, there is not much parking up close to the hotel. Then again the hotel has hosts weddings and so guests not staying at the hotel occupy most of the parking.
Comment from Hotel Management
Jun 24, 2014 by Art, Hotel Management
Thank you for staying with us and for your comments. I am sorry that parking close to the entrance was a challenge . We have additional parking located at the back of the hotel which you may find to be closer to the lobby.entrance
5 out of 5
Recommended
for Everyone
by Ashley from Grass Valley, Ca

Nice hotel central location

Posted Jun 9, 2014
The staff was very friendly and pleasant, the beds were not as comfortable as I would have hoped for the rate we paid. However, I have no other complaints
5 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing stay!

Posted Jun 2, 2014
The room was clean, the bed was comfy, staff was awesome and it even has a Starbucks and restaurant in the lobby. My family and I got to enjoy all of that and the indoor pool. If we are ever out in long beach we are definitely staying there:)
5 out of 5
Recommended
for Everyone
by Olivia from San Pedro

One last day of Vacation!!

Posted Jun 1, 2014
It was a very clean, very nice hotel. But my room was too cold. Tried to warm it up but it wouldn't warm up. Had to call to have it fixed. Then it got just right. It was very nice, except for the noise from some people in the next room who were noisey at 2:30am. But soon quieted down.
5 out of 5
Recommended
for Everyone
by Impressed from Inland Empire, CA

Posted Jun 1, 2014
Get away without getting away...great place for a staycation!
4 out of 5
Recommended
for Everyone
by A verified traveler

One night

Posted May 25, 2014
The room was clwan, hotel is quiet and the bed was comfortable. Stayed one night and enjoyed it.
Comment from Hotel Management
May 28, 2014 by Art, Hotel Management
Thank you for staying with us. We look forward to seeing you back.