Ratings based on 1,043 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Silencioso y limpio. La cama, cobijas y almuadas muy confortables.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Visalia

Nice hotel near Burbank airport

Posted May 22, 2015
Pros: Quiet, convenient, comfy beds
Location: I was at a conference and didn't do any nearby activities
Very nice, clean and quiet hotel. Looks like lots to do nearby, but I was here for a conference.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington State

Posted May 20, 2015
Pros: Clean
Cons: Should have free parking for guests.
Location: Near airport but out of the way for everything else.
the reception gave us an excellent recommendation for breakfast. He is knowledgeable about the area. The breakfast place is a neighborhood gem.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

good and clean hotel but food expensive at the gri

Posted May 16, 2015
Pros: clean and comfortable rooms
Cons: place microwave and fridge
nice hotel but no fridge or microwave,no complimentary water to make coffee or breakfast
Comment from Hotel Management
May 19, 2015 by HotelMgmt, Hotel Management
We are happy to learn that you enjoyed the comfort and cleanliness of our guestroom during you stay at Los Angeles Marriott Burbank Airport hotel. Please know, we do offer mini-fridges and microwaves upon request and regret that you were not made aware of this during your stay. We look forward to having the opportunity to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice staff

Posted May 11, 2015
Everything was very nice. Front desk welcomed us a I signed up for frequent guest program so he knocked off one night parking fee. The restaurant was over priced for the qualify of the food. But loved the bed and the pillows and the sheets, very nice. The business cent copy, scanner, fax had no ink and ate my important document but the front desk helped me out again and saved the day.
Comment from Hotel Management
May 19, 2015 by HotelMgmt, Hotel Management
Thank you for providing your detailed feedback regarding your experiences at Los Angeles Marriott Burbank Airport Hotel. While we appreciate your kind mention of our staff assisting you during your stay, we do regret any inconveniences you experienced at our business center. We look forward to your next trip to the area so that we may welcome you back for another relaxing visit.
1 out of 5
by A verified travelerfrom ca

My worst experience wedding weekend

Posted May 6, 2015
So much money for a basic room regret not booking elsewere Booked for 3 day stay for our wedding first night was horrible! got a room right next to elevator didn't get any sleep u can clearly hear the elevator opening and closing finally when I was dozing off there was a drunk girl laughing waiting for elevator. The following day was our wedding I was tired from not getting any sleep one of my bridesmaids Kept key so I show up with my husband to front desk requesting a copy or replacement and I left my I'd in the room and they gave us the hardest time and kept calling security security never showed up I was irritated and asked if they can confirm it was me with any other information she said no because upon check in in they didn't input my address or phone number luckily My husband had an expired license in his wallet
Comment from Hotel Management
May 12, 2015 by HotelMgmt, Hotel Management
We care deeply about every guest’s feedback and appreciated your comments regarding your recent stay. It is regrettable that the high levels of comfort and service we work hard to provide weren’t experience, especially during this special occasion and we apologize for any inconveniences you and your husband encountered. Thank you for sharing your valuable insight. We hope one day you will allow us the pleasure of welcoming you back for a stay that exceeds your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Love the hotel and location. Not sure about the standard rooms but upgraded to a one bedroom included breakfast snack and dessert time.
Comment from Hotel Management
May 12, 2015 by HotelMgmt, Hotel Management
We are thrilled that you enjoyed your stay at Los Angeles Marriott Burbank Airport Hotel and that your appreciated the room upgrade, our convenient location and delicious menu options we serve. It will be a pleasure to welcome you back the next time you are in Burbank.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Coquitlam, BC

amazing honeymoon

Posted Apr 29, 2015
Pros: The free breakfast and all day snacks.
Location: Universal Studios , Grauman's Chinese Theatre (Hollywood Stars)
The staff were so courteous and helpful! We were staying in LA for our honeymoon and they gave us a room upgrade. Very friendly, recommended places to see and things to do while we were in town. Will definitely book with again!
Comment from Hotel Management
May 5, 2015 by HotelMgmt, Hotel Management
Congratulations on your Wedding! We are honored to be a part of your honeymoon and are excited that your stay with us was unforgettable. Providing our guests with terrific customer service and amenities are important to us and we are thrilled to read that your stay represented just that. Thank you for your review of your visit and we look forward to welcoming you both back to Los Angeles Marriott Burbank Airport Hotel.
3 out of 5
by A verified travelerfrom Ukiah, CA

Airport Hotel

Posted Apr 28, 2015
Pros: Room and staff were excellent.
Cons: Charge for the accomodations and skip the fees.
The hotel accomodations were fine but they added a number of niggling fees to the stated price. Parking was extra as was wifi connection, ($5.00 or $13.00, depending on speed.) Breakfast would have been an extra $20.00.
Comment from Hotel Management
May 5, 2015 by HotelMgmt, Hotel Management
Thank you for your review of your stay at Los Angeles Marriott Burbank Airport Hotel. While we are delighted that you appreciated the comfort and service provided to you during your visit, we do regret that you didn’t find some of our amenities to be of good value. At our hotel we offer free Wi-Fi services for our Marriott Rewards members which is free to join and easy to enroll. We hope to welcome you back the next time your travels bring you our way.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento Ca

Nice hotel close to Burbank aiport

Posted Apr 28, 2015
Friendly and professional staff through out facility. No hot water. Could not take shower in morning. There was no hot water in morning. Clean and comfortable room.
Comment from Hotel Management
May 5, 2015 by HotelMgmt, Hotel Management
We appreciate the time you have taken to share your experiences during your stay with us. We apologize for any inconveniences you experienced with the water temperature in your guestroom shower and have forwarded your comments to our maintenance team so that it can be address. We are happy to learn that you found our staff to be friendly and look forward to welcoming you back for a better experience. Thank you.