Ratings based on 932 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Was very good. Dog barking in next room.the hotel silenced the dog right away!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

clean, welcoming, casual...I'd come again

Posted Jan 5, 2015
Pros: welcome foyer, seemed clean and friendly,
Cons: price deals
Location: Near Burbank Airport - very convenient for NOHO, Hollywood, the Valley, Pasadena
pleasant hotel experience, nothing negative. Overnight stay, good bar food, happy hour, menu aa bit pricey, great wings, no domestic beer on tap, nice wait staff, friendly concierge staff
Comment from Hotel Management
Jan 19, 2015 by HotelMgmt, Hotel Management
It was great to hear that you enjoyed your stay with us at Los Angeles Marriott Burbank Airport Hotel. We are happy to learn that you appreciated the cleanliness of our hotel and daily Happy Hour along with our terrific staff. We are delighted to hear that you would stay with us again and we can’t wait to welcome you back for another great visit.
3 out of 5
by A verified travelerfrom S

Cranky heater & u cozy sheets

Posted Jan 4, 2015
The service was great and the staff is excellent. The room was not as comfortable. The sheets were really rough and the heater was really noisy and wake me up at night.
Comment from Hotel Management
Jan 19, 2015 by HotelMgmt, Hotel Management
Thank you for your review of your stay at Los Angeles Marriott Burbank Airport Hotel. While we are delighted to learn that you found our staff to be terrific, we do regret that not all areas of your visit were as you had expected. Providing our guests with a peaceful nights rest is important to us and we apologize that you didn’t find your guestroom to be comfortable. We hope to have the opportunity to welcome you back and provide you with a restful stay that you deserve.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom e

Comfortable

Posted Jan 4, 2015
Stayed for 3 days enjoyed it great breakfast . Cons I have to pay for the parking and Internet
Comment from Hotel Management
Jan 19, 2015 by HotelMgmt, Hotel Management
We are pleased to learn that you enjoyed your stay with us and appreciated the comfort of our hotel and delicious breakfast menu options we serve. At our hotel we offer stress-free parking for a nominal fee for guests traveling by car and will share your feedback with our team. Thank you for your review of your stay at Los Angeles Marriott Burbank Airport Hotel and we look forward to your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minneapolis, minnesota

service to be improved

Posted Dec 31, 2014
Pros: location and cleanness.
Cons: service
Location: across from airport, various restaurants.
king size bed, with only one bathrobe, told front desk to add one, never happened. also have to call service to supply bath towels. no safe box, no mini refrigerate. parking charges 21 dollars a day, wifi charges 6 dollars a day, while paying almost 200 dollars per night. does not honer membership card since i booked through expedite online.
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
It is extremely disappointing to read a review such as yours as this is not the memorable experience we expect to deliver to our guests. Your comments about your guestroom and our staff have been shared with our management team and we truly apologize for any inconveniences or frustrations you experienced. Thank you for sharing your valuable feedback. We hope one day to welcome you back and provide you with a stay that you deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
Fantastic! Staff were friendly & warm. Great experience!
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
Thank you for letting us know how much you enjoyed your stay at Los Angeles Marriott Burbank Airport Hotel. We are thrilled that our terrific customer service we offer had such a positive impact on your stay. The next time you are visiting the area we hope to have the pleasure of welcoming you back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
The staff was terrible... She wanted to gave me a King bed and I was with my husband and Kids ...
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your review of your stay with us. It is disheartening to hear the high levels of service we strive to provide was not experienced and we truly apologize for any inconveniences you encountered with checking in. We hope to have the opportunity to welcome you back the next time you and your family are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, close to Universal Studio

Posted Dec 29, 2014
Everything is great except they charge parking and internet.
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
We are delighted to learn that our convenient location to Universal Studios Hollywood made your stay here enjoyable. Your comments about our parking and Wi-Fi fees have been shared with our team as we are always looking for suggestions on how to improve our future guests stay with us. Thank you for your review and we look forward to your next visit with us at Los Angeles Marriott Burbank Airport Hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Clearfield

Great Location

Posted Dec 29, 2014
Pros: Rooms were large and lobby area very airy.
Location: Shopping, theater, studios, Tours
We got in late and was greeted warmly by front desk and was told room services was available 24-hours. Checked us in quickly and we were off to our room.
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
Thank you for choosing Los Angeles Marriott Burbank Airport Hotel for your recent stay in the area. We are thrilled that you found our staff to be friendly and were able to provide you with a speedy check-in. We hope you have the opportunity to visit us in the near future and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
Convenient location next to the Burbank airport, quite rooms and comfortable beds. Would definitely recommend this hotel and will stay again!
Comment from Hotel Management
Jan 8, 2015 by HotelMgmt, Hotel Management
Thank you for your recommendation and review of your stay at Los Angeles Marriott Burbank Airport Hotel. Our hotel is conveniently locate to Burbank Bob Hope Airport yet offers a serene place for our guests to rest after a long flight. We are delighted that the comfort and convenience of our hotel made your stay here memorable and we look forward to welcoming you back the next time you are in the area.