Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom York, UK

Very convenient for Union Station

Posted Apr 16, 2015
Excellent value for money for a one night stay. xxxxxxxxxx xxxxxxxxxx xxxxx
4 out of 5
by A verified travelerfrom Paris

Hotel de downtown bon rapport qualité prix

Posted Apr 15, 2015
Idéalement situé, proximité immediate de la gare Union station. Immenses chambres.
4 out of 5
for Families
by A verified traveler

Excellent location in downtown LA

Posted Mar 28, 2015
Pros: Location in downtown
We stayed three nights at the hotel and found it a good value for the money. We did the 2015 LA Marathon and it was a few minute walk to Union Station. Good transportation hub, next door to Chinatown. I would stay there again. The staff were very helpful
2 out of 5
by A verified traveler

Posted Mar 10, 2015
Could have been much better maintained considering the close proximity to station. Must have non smoking rooms a lot more. Fitness center is totally nonfunctional. Breakfast area must be more welcoming. Carpets require renovation.
3 out of 5
by A verified travelerfrom Las Vegas

its ok

Posted Mar 9, 2015
Neighborhood is kind of run-down and definetely not safe at night. During the day, it's right by the metro station and about 10 minutes from the Staples center. The hotel is very clean and the price is good. The beds are not that comfortable but all in all it was a decent place to crash.
3 out of 5
by A verified travelerfrom Henderson, NV

Basic Hotel in Old Town Los Angeles

Posted Mar 4, 2015
Pros: Walkable through the downtown. Try Grand, Spring, or Broadway. Forty minutes for active travelers to the Staples Center.
Cons: Bath amenities are sparse
Location: Across from Union Station, Olvera Street, and Chinatown. Close enough to walk to the Music Center complex and Japan Town.
Rooms and amenities here are very basic. But if you are an experienced budget traveler, this place might work for you. It might also work well for those leaving or arriving from Union Station, those going to a Dodger game just up the hill through Chinatown, and those wanting to stay overnight and be near Chinatown and Olvera Street, perhaps for dinner. I chose a larger room but room sizes and in-room amenities vary. My primary amenity was a mini-fridge to store my drinks, snacks, and takeaways. Housekeeping was O.K. But the bath towels were thin as were the complimentary soap bars and shampoo containers. I will say that I was pleased with how the room heater operated. It rained and cooled down a bit while I was there, so warming up in the morning using the heater was relaxing. I also used the ice machine and the filtered water. Breakfast was included. Parking is a minimal expense. Mexican and Chinese restaurants are all over the place. The surrounding neighborhood is downtown and comes with the regular assortment of urban characters.
2 out of 5
for Everyone
by A verified travelerfrom Australia

Close to Union Station

Posted Mar 3, 2015
Pros: Close to Union Station
Cons: See above.
Location: Chinatown in walking distance, Union Station in walking distance, Cielito Lindo in walking distance.
Dated and in need of some refurbishment but then it would be more expensive. No coffee making facilities in the room which was annoying, coffee is available in the lobby or next door in Subway. No iron, No laundry facility , send out laundry available. Busy downtown location, lots of homeless people and gangs around. Close to Chinatown.
2 out of 5
by A verified traveler

Did not like it.

Posted Feb 23, 2015
Too noisy! plus I had to pay for parking. Dirty carpet..
4 out of 5
for Everyone
by A verified travelerfrom Cumming GA

Hotel close to Amtrak Station.

Posted Jan 23, 2015
Pros: Close to Amtrak station
Location: Close to Amtrak Station and to China Town. Also Hop-hop-off busses stoped in square across from the station, so sight seeing was a breeze.
Exactly what we wanted. Close to Amtrak station. Staff were friendly and helpful. Continental breakfast included. Room comfortable and clean. What more could you ask for?
2 out of 5
for Families
by Eugenefrom KR

not really great except the location-near stations

Posted Jan 22, 2015 on Hotels.com
me and my family had to stay here for the next day trip to Las Vegas via megabus. the hotel was located 5 minutes away from Union station which was nice. but the room smells very funny and the style was so old-fashioned. lots of hobos on the street- could be dangerous at night