Ratings based on 2,955 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

This is a beautiful, old hotel.

Posted Jan 2, 2015
Pros: It's beautiful and the location is great. It is walking distance to the Walt Disney Concert Hall, The Amanson, Dorothy Chandler Pavilion, etc.
Cons: The rooms could be updated and better maintained.
Location: Lots of great restaurants near by.
This is a grand old hotel. The lobby and public spaces are just gorgeous. Our guest room was large, clean, quiet and the bed was comfortable. The bathroom was small but adequate. I expect a smaller bathroom in an older hotel so I did not mind it. There was a large flat screen TV that worked well. They still charge $9.95/day for internet access which bugs me. We did have some problem regulating the heat. It kept blowing cold air until it was turned up to 78, then we quickly got hot. The room could use some updating; shutters were broken, but nothing major wrong with the room. We had a drink in the bar. Again this was a beautiful space. The only problem was that the tonic was dead flat. Not what you expect for an $11 cocktail. They serve a bowl of mixed nuts with the cocktails which is always a nice touch. Overall, we had a great experience and would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Irvine

Downtown LA Biltmore

Posted Jan 2, 2015
Bad First, the heat never came on during the night. I felt like I was sleeping with the window open and housekeeping knocked on my door at 8:30 on the day I am checking out. Yes that was after getting to bed at 3:30 after a night out on NYE. Now the good, get location, food was great, great pool even though it is a little short.
3 out of 5
by A verified travelerfrom Manchester UK

Hotel is in need of some TLC

Posted Jan 2, 2015
Pros: The architecture and its history
Cons: Rooms; health club; lifts and corridors need modernising. Parking also needs to be considered. It costs $42 for 24hour valet parking but no self park.
Location: Downtown LA is full of restaurants and places to visit but it still feels a little intimidating at night after 6pm when all the workers have left
Facilities and room in need of some renovation. Lovely hotel which is virtually unchanged since it was built in 1923. Unfortunately, people expect facilities and fittings made in 2014. The room and corridors are very austere and in many places needing a coat of paint. The water in the room was luke warm which made having a bath difficult. All in all, a very disappointing experience albeit that I loved the architecture and setting of the hotel. One to visit but not to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown la

Posted Jan 1, 2015
I love downtown. The Biltmore is amazing. Yes it's a bit old and outdated. However that's part of it's charm. Double beds a bit small for room size. They are comfy though. Great views great staff!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W., Seattle

Lovely, historic hotel

Posted Dec 31, 2014
It has a beautiful lobby, sitting rooms, and historic bar. It's very 1920's, with modern upgrades. Across the street from Pershing Square and 4 blocks from the Disney Hall. I hope to get tickets to the LA Phil (which plays there), next time I'm in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Old but nice.

Posted Dec 31, 2014
Pros: The old splendor.
Cons: The bathrooms.
Location: Louie's for morning coffee
It's the second time my wife and I stay at the Biltmore. Beautiful lobby and ballroom. Very reasonable rates. The bathrooms could do with renovation.
3 out of 5
by A verified travelerfrom Australia

Poor facilities

Posted Dec 31, 2014
Charged for accessing help desk for hotels paid wifi, later reversed after reporting.
2 out of 5
by A verified travelerfrom Australia

very noicy specially during night

Posted Dec 28, 2014
An old hotel with mediocre facilities, very noisy owing to its location, not helpful concierge in general, clean hotel though
5 out of 5
Recommended
for Everyone
by A verified traveler

Epic!

Posted Dec 26, 2014
Great hotel! Love the old decor. Hotel staff was A+++++. Definitely would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and comfortable stay

Posted Dec 25, 2014
Very quiet,clean and fancy stay loved it would recommend it to everybody, valet staff very attentive and polite. Thinking of my stay next time