Ratings based on 2,521 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Detroit

Beautiful hotel with a grand style. Must see!!!

Posted Aug 21, 2014
Pros: Good location in downtown and to surrounding areas. Good food in restaurants. Nice staff.
Cons: Upgraded to Executive floor, but, room while large room could use a little refresher. No coffee in room.
If you want to experience the grandeur of the old hotels, this is the place! Beautifully restored and maintained. A drink at The Grand is a must. Try the short rib tacos...EXCELLENT!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Taste of LA.

Posted Aug 18, 2014
Pros: It was classy.
Cons: It was just fine.
Location: Right down town LA.Verygood location.
My stay was only for one night but it was a very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel, full of character

Posted Aug 17, 2014
Stayed at the Biltmore for 3 nights. An excellent location for downtown. It was full of character and they were filming an episode of the mentalist whilst we were there. Rooms were spacious and well kept. I would recommend parking in the square opposite as the hotel parking is expensive
3 out of 5
Recommended
for Everyone
by A verified traveler from fenton, michigan

Posted Aug 15, 2014
I like all the filming they do here. If you like history, you will like it here
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown hotel

Posted Aug 12, 2014
Pros: Comfortable room. Nice ambiance. Amazing architecture. This hotel is really beautiful inside
Cons: Parking is expensive. Should include parking in the room rate. A bit of a homeless problem in downtown, but several blocks from hotel
Location: Lots going on downtown on Saturday and Sunday: concerts, festivals, parades. Easy drive to chinatown, little tokyo, hollywood, garment district.
Very nice. I would stay here again. Lots to do in LA and not far away
5 out of 5
Recommended
for Business Travelers
by A verified traveler from los angeles

Outstanding Staff

Posted Aug 8, 2014
Pros: The staff is awesome. The valets as well. It is an exquisite environment for business teavelers.
Cons: Nothing I can think of, seriously. Maybe bottled water in the rooms.
Location: Very close to downtown courthouses and publuc entities.
I stay in LA on business alot and I REALLY enjoyed my visit last week.
4 out of 5
by A verified traveler from New York

5 star staff-REALLY AMAZING

Posted Aug 7, 2014
Pros: The Staff!!-from housekeeping to front desk to the bartenders to the food servers at the club level....all excellent.
Cons: Bathrooms are a shame. Carpet is a shame. The hotel hasn't been touched in 30 years at least. The furniture in the club room is a shame.
Location: Downtown in the middle of everything-great location.
The staff makes this hotel!....Firstly, the lobby and public rooms are beautiful...they look like the pictures....but the bathrooms are 50 years old, the carpet on the three floors I was one is at least 30 years old....the hotel is old... But the staff makes the place amazing-seriously....I was on the club floor-and the floor had furniture and decorations that hadn't been changed in 40 years....but the food, the presentation and the staff seemed like it came from The Four Seasons....On every level the staff does everything they can to tell you that they are happy and well trained.....I actually felt bad for them that the owners didn't spend a dime to fix up the place.....but housekeeping, food and beverage, bartenders....everyone was AMAZING.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2014
I stayed just one night this time, but have stayed on 3 previous occasions. Always a good experience. Not my favourite part of the city by any means, but the holel's good, has some sweet deals and there's a convenient and secure parking across the road, so I would stay again if I needed to be downtown.
3 out of 5
by A verified traveler

Posted Aug 3, 2014
The paint was peeling in the room. There was a strange smell. My son described the toilet as "the kind of toilets they have at school." The only good thing about this hotel was its history.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Downtown Historic Building

Posted Jul 31, 2014
Pros: Location, club level breakfast was more than just continental, beautiful hotel
Cons: Wifi was terrible and the wired connection wasn't working. Charged me to get help for internet. Valet pricing too expensive.
I chose the Millennium Biltmore Hotel because of it's beautiful architecture and history. It's located in downtown LA directly across from Pershing Square and near the Los Angeles Public Library. I am a photographer and we had a lot of fun walking around downtown shooting people on the street and the buildings. We ate at Cole's where they (allegedly) created the french dip sandwich. The hotel is beautiful in the main floor area but the upper floors are definitely vintage. The room was comfortable and very clean. We stayed on the club level which included wifi and continental breakfast. The wifi was horrible so I tried to use the wired connection which looked like it was trying to work but wouldn't connect. I followed all the steps on the card which included that if you continue to have trouble to call a four digit number for help. I called the number and was told that the wired connection was having problems so the hotel was asking guests to use the wifi (which sucked). The next morning I found out that they charged me a dollar for that call! There is no notation anywhere that I'd be charged to call for help with the internet and a four digit dial made me assume I was calling within the hotel and not a toll free number. I was too irritated to even ask them to take the dollar off because it seemed petty. But still...sigh. Anyway, the breakfast was better than expected and the rooms were comfortable. Valet parking is crazy expensive but I guess that's just LA.