Ratings based on 2,421 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by George from Portland, Oregon

Classic L.A. Beauty.

Posted Apr 15, 2014
Pros: The hotel had a lot of character and the most attentive staff.
Cons: Minor paint and other small details could be attended to in the rooms.
Location: Lots of sightseeing and restaurants within walking distance.
Loved the expansive beautiful lobby. Many good restaurants in the hotel or nearby.
4 out of 5
Recommended
for Everyone
by jay

NO T A BAD SPOT..

Posted Apr 14, 2014
stayed here for a couple of days in april. not a bad spot. great location, was able to move around without a problem. hotel la lobby is beautiful, room however are a bit dated. never the less, i enjoyed my stay
4 out of 5
Recommended
for Everyone
by Mauri&Lili from New York

Nice hotel great location for downtown

Posted Apr 13, 2014
Very nice hotel, need some upgrades, especially the bathrooms. But overall it's been a pleasant experience.
3 out of 5
by joerg

Grand 1920's hotel

Posted Apr 13, 2014
Location: Great location close to Pershing Square subway and downtown.
Beautiful hotel with original finishes, well maintained. Very good gym facilities as well as sauna and indoor swimming pool. Only 2 drawbacks were lack of a refrigerator and lack of complementary wifi - very unusual in this day and age, particularly when there is free wifi at most other hotels (at least in their lobby area).
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice and so close to every thing

Posted Apr 12, 2014
Pros: THE POOL :)
Cons: just furniture up date but i like the old feeling of it
Location: McCormick and sch micks was a 5 star restaurant that was perfect for a date and Starbucks is close too
I felt very cozy it was great for me and my husband it was just the two of us we fit great in the standard room. Loved looking out at our view from the room
2 out of 5
by Barb from Paradise Valley, AZ

Taking hotel off L.A. business travel list

Posted Apr 10, 2014
Pros: The hotel itself was very pleasing to the eye.
Cons: Room service - make sure the hours listed are actually staffed and not closed. Make sure all elements of the bathroom are maintained as required.
Location: I was there for a business seminar.
Beautiful hotel. Comfortable bed. Pleasing to the eye. However as a regular business traveler, the most important things I need from an upper echelon hotel are excellent room service with reliable hours, superior bed and a great shower/bathroom amenities. The bed was good. The shower was poorly maintained with less than desirable water pressure and the room service was non-existent for the evening, even though the room service card noted evening hours until 11:00 p.m.
4 out of 5
Recommended
for Everyone
by dennis from kansas

old but beatiful hotel. Staff was very nice

Posted Apr 8, 2014
Pros: i like the history
Cons: Carpeting needed stretched in the halls and the stairways were dated.
Location: not much to do within walking distance. Banks surround the area and the weekends are not buy.
Very pleasing experience and everyone was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and Timeless

Posted Apr 8, 2014
Pros: Great staff, ambience galore.
Cons: Bathrooms need upgrading, which is evidently coming !
Location: Good location. Easy cab rides to most LA
Hotel is stunningly beautiful. Lobby, gift shops, lounge areas, high tea/restaurants are excellent. Room bathrooma bit dated and needing updating. Highly recommended - will stay again.
5 out of 5
Recommended
for Everyone
by Barbara from Florida

Beautiful Spot In Downtown

Posted Apr 7, 2014
Pros: The best part of the hotel beside the beauty was the staff...
Location: Centrally located near all the bus routes and tours
We had a great time, beautiful hotel and the best staff. Everyone was helpful, the food in the hotel restaurants was great and I would recommend this hotel to everyone. i
1 out of 5
by A verified traveler

No room

Posted Apr 7, 2014
it's oversold, simply asked me to go to another hotel at 11pm, that hotel is very close and paid by them, but they should have politely explained it first and asked me if I'm fine with it. The staff just pushed me to go without any other option, they already arranged everything before telling me. Some people got rooms and some didn't, felt like racism, the next person got the room.