Ratings based on 766 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
6 am wake upPosted Feb 25, 2014
Was woken up at 6 am by loud trash trucks outside the window that continued through out the morning
by Dave from Irvine, Ca.
Overpriced for amenitiesPosted Feb 12, 2014
The rooms only view was a concrete block wall. The shower leaked all over the floor, but the sink wouldn't drain. The complimentary breakfast consisted of cold cereal and stale Danish. The staff was indifferent when I expressed my complaints.
for Everyoneby D.L Randolph from Maryland
Very nice, but the rooms are kind off smallPosted Feb 6, 2014
We had a great stay at the O hotel. The location is close to the Staple Center, and the decor was stylish.
for Everyoneby Rachel from Palm Springs, CA
A great boutique hotel with a great location!Posted Feb 3, 2014
Pros: I like that it's unique and not overly crowded. If you are tired of the "chain hotels" this is the place for you!
Cons: The only thing I would improve how dark the hotel lobby is.
Location: The location couldn't be better- in walking distance of LA Live / Staples Center / Restaurants / movie theater / bowling alley, etc.
This was my first time staying at the O Hotel and I must say, I was very happy with my stay. The staff was absolutely delightful and accommodating. I was able to check-in early and the room was quaint but, very comfortable. There is a great restaurant on site that is open late and serves a free continental breakfast to it's guests in the morning. A very nice touch I must say! Also, the hotel is in walking distance to LA Live / Staples Center / lots of restaurants and attractions. I didn't have to use my car once. I would recommend this hotel to my friends and family and I would definitely stay here again!
for Everyoneby Karen from Whittier
Just not worth the price.Posted Jan 19, 2014
Pros: bed and food
Cons: Too dusty! Please dust more frequently!!! Red lights in the elevator may give a wrong impression of this hotel. I'm just sayin'.
Location: The location was great. Very near the meeting I had the next day at the City of Hope building.
For the price I paid, the room was small and dusty. When I turned on the a.c., dust blew everywhere and my allergies were triggered. On a positive note, I ordered from the room service menu. The food was delicious and they were able to accommodate my food allergies. Bed was comfy too.
by Ben from CA
Terrible hotel for the price in DT LAPosted Jan 12, 2014
For the price at 185/night, it has to be one of the worst hotels in downtown LA. Putting accent lighting around the bed and the wall does not make it luxurious. The bed was uncomfortable, shower stayed hot for less then 5 minutes and bagels/cereal is not a continental breakfast. Strongly suggest not staying in this hotel while in LA.
by A verified traveler
Nice hotel lobby and restaurantPosted Jan 4, 2014
Pros: very modern, very nice
Cons: rooms (bedding) décor and shower heads! and also parking is a pain! $20 a day is too much!!!!
by kingsfan from San Diego
Nice location, mean servicePosted Dec 26, 2013
The facility was clean and quaint. The staff was very rude when we checked in and had attitude. To top it off we were given a room at the back which is right above a bar that was open until 2 am.
by A verified traveler
Awful customer service!Posted Dec 16, 2013
There was loud construction being done on the room directly above from our room, we called and spoke to the front desk to let them know that it woke us up at 7:00 am on Sat morning, they claimed that there was no construction going on.. Even said they went up and found nothing. My husband and I couldn't believe it, we went up to see for ourselves, sure enough construct was clearly being done. The front desk stuck to their story -and didn't not offer and apology. Awful!!! Please do not waste your money on this hotel, their website is deceiving, it's a run down hotel that over charges people.
for Everyoneby A verified traveler
Posted Dec 11, 2013
Pros: Location, price and quietness.
Location: LA Live, Los Angeles Lakers, the Pantry for Breakfast (open 24 hours)