Ratings based on 861 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from philadelphia pa

Deceiving room size and specs

Posted Aug 25, 2014
Will not recommend. 1 star hotel at 5 star pricing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Mesa, Ca

Just one night but no complaints at all

Posted Aug 22, 2014
decided to do a date night with my wife and found this hotel downtown. People complain about the stupidest things when in reality this is a very good hotel. If you read their website you read that it's a boutique style hotel. If you do a little bit of research and call you can also find out that is a renovated older building. With that being said, the renovations are very good and overall the hotel is very clean. Naturally the rooms are going to be small but for what we needed, everything was perfect. The room was very clean, the bathroom was clean and overall 4 stars. For the area and the quality, the price was great. When ppl complain on here about stupid things, takr it with a grain of salt. We would absolutely recommend and come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Excellent!

Posted Aug 15, 2014
Loved this hotel, relatively near all of the locations ideal to my visit & great staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Maria CA.

A LOT BETTER than the hotel next door...

Posted Aug 4, 2014
Pros: Very close to the staples center and Nokia theatre. nice Bar. clean room.
Location: walking distance to several stores.
first time there but, I will go back. nice hotel.
3 out of 5
by A verified traveler

Pass on this one.

Posted Jul 26, 2014
Mixed finishes some nice like the tile work - some bad like the paint. Not even the dim lighting could mask the imperfections.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jul 21, 2014
Room was clean and quite. Surrounded by good restaurants and close to where my appointments were. I was there for business but would also stay for pleasure. Breakfast was included and was more substantial than the usual. Fresh pastries!
3 out of 5
by A verified traveler from Sacramento CA

Not a great experience

Posted Jul 19, 2014
Pros: location
Cons: Customer service. And quit using that super strong citrus air freshener.
4 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Great for 1 person

Posted Jul 16, 2014
Great. Close to everything. I walked most of the time. Very convenient.
2 out of 5
by A verified traveler

Ok hotel in downtown Los Angeles

Posted Jul 13, 2014
The shower head came off while in the shower and the water spilled all over the bathroom floor.
2 out of 5
by A verified traveler from LA

Disappointment

Posted Jul 11, 2014
Pros: The lobby is very retro, cool if the rest of the place was not a mess.
Cons: The rooms, better beds and AC.
I would not stay here again, I took a risk and was misreable for it! Hotel is not what it looks like from the pictures. Rooms are small and poorly updated, bed is so hard that the floor felt more comfortable and the ac is only on when you arrive in the lobby. The floors, elevators and rooms are sweltering on hot days. My room was at least 90 degrees when I checked in I was sweeting on entering the elevator, only to enter a room that was musty and hot. The AC unit is small and the remote to work it is not labled so you have no idea whether its working right or not. It wasn't until 3-4 am that my room cooled off. Brutal!