Ratings based on 2,346 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ventura, CA

Great location

Posted Mar 17, 2015
This was a perfect base for going to the Disney Concert Hall and MOCA. Very professional staff. But the room lacked counter space, had dirty windows and curtains, and the throw on the ottoman was all messed up, as if someone had been there before us. We did go to Noe, which was a great restaurant, and it was nice to have Peets Coffee in the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Irvine, CA

Highly recommended.

Posted Mar 16, 2015
Friendly service all around. Great location. Very close to Grand Central Market, bars, and museums. Hotel parking is $45. Park next door at the self-parking. Only 11.50 per day on weekends.
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Diego, CA

Great downtown location

Posted Mar 16, 2015
Late check in was great. The lounge stays open late and was a nice place to relax with a cocktail.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
very helpful staff room was very comfortable and clean parking people were hepful
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel best shower ever

Posted Mar 12, 2015
Nice and clean, the bed is super comfortable. All the staffs are really helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bethlehem, PA

Posted Mar 4, 2015
Pros: Beautiful hotel with a wonderful staff, excellent restaurants and cozy rooms.
Location: Walking was an option for some destinations, but definitely need a car available.
Our experience with this hotel was very good. They are very accommodating.
3 out of 5
by A verified traveler

Posted Mar 3, 2015
Not a bad hotel. Staff was pleasing, breakfast was great with many options, the room was spacious but the bathroom was not up to standards in terms of cleanliness (I found a few hairs), and the room smelled too much of chemicals. Overall, the hotel probably is older and had undergone refurbishment, which is fine, but the smell was just overwhelming...
Comment from Hotel Management
Mar 11, 2015 by Manager, Hotel Management
We are truly sorry to hear about the lack of cleanliness with the bathroom. As we strive to continue providing excellent service to our guests, please rest assure that your feedback will be shared with our Housekeeping director. We hope that your next stay will exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and experience

Posted Mar 1, 2015
Everything was terrific!! Room was clean and comfortable. Staff was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno

Good stay in convenient location

Posted Feb 25, 2015
Pros: Clean, comfortable and we had a good view
Our overall stay was very good although we experienced a couple of glitches at check-in. First, the front desk stated our Expedia reservation had been cancelled (by their manager based on an Expedia email.) A couple of calls and Expedia came through. (The desk clerk seemed very hesitant to in any way challenge or call his manager.) We then got a room and the door wouldn't open (for the bellman or me. The bellman -- Alphonso if I recall -- was incredibly helpful.) ) A new room and with Expedia's rate we had a great time in LA. Location is great for getting in-and-out with a car. Good restaurants nearby. A note to Omni's management -- the bell and valet staff were great.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
We are truly sorry to hear about the issues you encountered during your check-in. Thank you for your patience as we were able to sort it all out with Expedia. We are happy to know that the rest of your stay was a more memorable one, and we look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

Nice and clean hotel

Posted Feb 24, 2015
Pros: view, location
Cons: hard to find by car at night
Location: eggslut (brunch), MOCA, walt disney concert hall
It was a good hotel for us, and the view of my room was quite good. It is located in downtown, so we could walk around near city hall, walt disney concert hall and MOCA.