Ratings based on 1,521 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from temecula, ca

Wonderful front desk staff, tai and Mia

Posted Jul 3, 2014
We had a wonderful experience! The Noe restaurant was fabulous as well. We will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent position in downtown LA

Posted Jun 21, 2014
Pros: Very friendly staff, excellent service and great breakfast.
Location: Can walk to MOCA, Walt Disney Concert Hall and Ahmason theatre
Very luxurious hotel in excellent position in downtown LA. Hotel on doorstep of the Museum of Contemporary Art and across the road from Walt Disney Concert Hall. 5 minute walk to subway which is cheap and very useful!
2 out of 5
by lp from la

Make sure to check your credit card

Posted Jun 16, 2014
Pros: The room was nice.
Cons: Make sure to check for overages on your credit card.
Location: Tatami was a very nice restaurant to eat at. On the 21st floor with an amazing view.
The only charge that should have been on the bill was parking for $30. When the bill was checked online that afternoon $130 had been charged.
5 out of 5
Recommended
for Everyone
by PTW from CA

Perfect for downtown L.A.

Posted Jun 14, 2014
Pros: Location, staff.
Cons: Bathrooms need updating.
Location: Dozens of hip restaurants and bars.
We've stayed,at the Omni several times now. The staff is efficient, helpful, and not intrusive. The rooms are quiet and clean. The location is excellent, easy walking distance to the Disney Hall and Spring st. Great place to stay and explore downtown LA.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice Hotel

Posted Jun 9, 2014
Pros: The nice treatment from the staff!
Cons: A big body mirror would be ideal for when getting ready. The robes weren't great quality.
But I did expect more, Maybe because I've stayed at the Omni Hotel in San Diego before and it was waaay better, the same double bed I got in San Diego was a lot more spacious. But maybe that's just me comparing the two. Staff was super nice and friendly. We called for more towels and they were at my door in about a minute. The beds we comfortable and it was a nice stay over all.
5 out of 5
Recommended
for Everyone
by Raeofgold03 from Sacramento, CA

Great Experience

Posted Jun 9, 2014
Traveled to LA from Sacramento for a concert at the Hollywood Bowl. I found this hotel to be conveniently located, and would definitely recommend to a friend. The staff was exceptional, the room was very clean and comfortable. The weekend brunch was outstanding!! I would definitely choose an Omni Hotel in the future.
3 out of 5
by A verified traveler

Overpriced like all downtown hotels

Posted Jun 9, 2014
50 characters is not enough to explain the inadequacies. In a nutshell, you don't charge $200/night and still charge for Internet and parking $40/night. Unless of course you upgrade to their executive package. Bed also needs a real mattress and not layers of cushion to compensate for a bad one. Food was excellent though. Staff was excellent as well with good customer service. Realistically not worth more than $129/night.
Comment from Hotel Management
Jan 11, 2014
We are sorry to hear that we did not exceed your expectations. We appreciate your constructive criticisms, and hope that your next stay will be a more memorable one. We hope you will find our Select Guest benefits to be of value to you during your next stay with us or at any Omni Hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 8, 2014
Pros: Everything. Very comfortable. Loved the infused water in lobby area, orange is my fav. Easy to check in and out.
Cons: I didn't see anything that needed improvement.
Location: Glendale galleria, la brea tar pits, garment district
Loved it, staff was great, loved the gym, however you should mention valet and associated fee when booking the room as no self parking available.
Comment from Hotel Management
Jan 9, 2014
Your comments are greatly appreciated, and we thank you for letting us know we could exceed your expectations. We hope our information under Guest Services is helpful for your next stay, and we look forward to the opportunity to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from canberra, Australia

Good hotel close to most things

Posted Jun 8, 2014
Excellent staff, very helpful and accommodating. Very good location in downtown LA, close to concert hall, museums , shops and restaurants. Highly recommended.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from San Diego, CA

Good Downtown Location

Posted Jun 8, 2014
Lovely lobby, clean rooms. The complimentary spa water was a good touch though, we felt there should also be free coffee as well. Really disappointed about no free wi-fi. In a hotel of this calibur, it should be provided. And, $30 is WAY too much for parking. Should be $15 max.