Ratings based on 1,527 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Luis Obispo, CA

Beautiful, friendly, great location

Posted Jul 20, 2014
Pros: Location. Friendly staff. Beautiful, comfortable, clean room. The hotel is a luxurious getaway.
Cons: Nothing. It is a wonderful hotel.
Location: Right downtown! Lots to do and wonderful places to eat. You can walk to most places.
From the moment we arrived until the time we departed the staff couldn't have been friendlier. The Valets greeted us warmly and told us to give a call 5 minutes before we wanted our car again and they would have it waiting. The young woman at the front desk was friendly and professional asking us about our trip. The room was gorgeous and comfortable and clean. Every detail thought out and beautifully designed. One hour after arriving we had to use our car again and, as promised, the valets had it waiting for us. Unfortunately, we didn't have a lot of time to enjoy all that the Omni offers but have heard from local LA friends that there is a great Beer Garden and concerts in the plaza. We will definitely stay here again. BOOK IT NOW!
5 out of 5
Recommended
for Everyone
by A verified traveler from Keiko

Great service in downtown

Posted Jul 19, 2014
Professional service make our stay very comfortable and courtesy ride take us little shopping and sightseeing.
5 out of 5
Recommended
for Everyone
by A verified traveler

VERY GOOD

Posted Jul 15, 2014
The breakfast is delicious,very good ,near by subway,
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Beautiful hotel

Posted Jul 12, 2014
Pros: Friendly staff and several unexpected stores and dining places right outside the hotel.
Cons: There was no hot tub/jacuzzi on site.
Location: I came specifically for an anime convention, so the amenities nearby didn't apply to me, specifically.
I was pleased with my stay at the Omni. It was only minutes away from the Los Angeles Convention Center by car, and the staff was very accommodating and friendly. I came for an anime convention and expected that I might be treated with some measure of indifference, but everyone that I encountered seemed helpful and professional. I would definitely recommend it to anyone.
Comment from Hotel Management
Jul 15, 2014 by Manager, Hotel Management
It was an honor to host you and the attendees of the anime convention. We are happy to hear it was a successful convention. We look forward to the opportunity to welcome you back next year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in LA downtown

Posted Jul 12, 2014
Pros: Beside the courtesy river service we also liked the drink provided in the lobby.
Location: Not far from City Target and Convention Center. There are many to see in the Financial District.
We particularly appreciated the service of the courtesy driver. The driver was very helpful that our stay in the hotel was a great one.
5 out of 5
Recommended
for Everyone
by A verified traveler from So Cal

Kick back in style, comfort and convenience

Posted Jul 10, 2014
Pros: Location, privacy and the upbeat personnel. Also, receiving a final bill under the door in the a.m.
Cons: I took exception to being seated near the kitchen area when at the Noe for breakfast. This is something a hostess does and it is very annoying.
Location: Close to the Metro Station, which is great. Also, Grand Central Market is a super place to grab a bite to eat.
Am in the process of relocating back to LA and needed a base of operation for two nights; the Omni's location (an easy walk from the Metro station) is perfect. Was provided with a quick, friendly and early check-in and found the King Deluxe room to be quiet and private. Overall, the Omni is very inviting; all the areas possessed a relaxing environment with lots of space to roam. Loved the refreshing fruit-flavored waters in the lobby. The bathroom amenities were delightful, the shower powerful and the bed and pillows surprisingly comfortable. Also, the shower handle and the thermostat were very simple to operate, unlike in some other hotels. Very impressed that Housekeeping knocked on my door one afternoon to make sure everything was OK (it was).
Comment from Hotel Management
Jul 15, 2014 by Manager, Hotel Management
We are so glad to hear you enjoyed your stay with us. Our associates will be pleased to know you appreciated their excellent service. Please accept our apologies for your unsatisfactory seating in Noe. We will be glad to accommodate your request for seating the next time you return. Please do not hesitate to let us know your preference. We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from temecula, ca

Wonderful front desk staff, tai and Mia

Posted Jul 3, 2014
We had a wonderful experience! The Noe restaurant was fabulous as well. We will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent position in downtown LA

Posted Jun 21, 2014
Pros: Very friendly staff, excellent service and great breakfast.
Location: Can walk to MOCA, Walt Disney Concert Hall and Ahmason theatre
Very luxurious hotel in excellent position in downtown LA. Hotel on doorstep of the Museum of Contemporary Art and across the road from Walt Disney Concert Hall. 5 minute walk to subway which is cheap and very useful!
2 out of 5
by lp from la

Make sure to check your credit card

Posted Jun 16, 2014
Pros: The room was nice.
Cons: Make sure to check for overages on your credit card.
Location: Tatami was a very nice restaurant to eat at. On the 21st floor with an amazing view.
The only charge that should have been on the bill was parking for $30. When the bill was checked online that afternoon $130 had been charged.
5 out of 5
Recommended
for Everyone
by PTW from CA

Perfect for downtown L.A.

Posted Jun 14, 2014
Pros: Location, staff.
Cons: Bathrooms need updating.
Location: Dozens of hip restaurants and bars.
We've stayed,at the Omni several times now. The staff is efficient, helpful, and not intrusive. The rooms are quiet and clean. The location is excellent, easy walking distance to the Disney Hall and Spring st. Great place to stay and explore downtown LA.