Ratings based on 1,073 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from California

Great hotel. It is a perfect beach experience.

Posted Aug 18, 2014
Pros: Staff, proximity to so many great areas, beach feel and ease of check in
Cons: Some parts of the facilities are a bit dated---but it adds to the charm
Location: This is one of the best locations for proximity to so many great places: restaurants, Starbucks, church, beaches, rentals, bike paths etc
The room was great, the bar area off the lobby is awesome, the bikes were convenient and fun and the experience was wonderful
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

pleasant hotel close to the beach

Posted Aug 8, 2014
Pros: location,staff and the restaurant and lounge
Cons: nothing I can think of
Location: easy to get to LAX by cab, not very expensive. the beaches are fantastic, you can fish, paddle board, learn to surf and sail...lots to do !
hotel staff excellent, facility comfortable , try the bikes and go exploring, it was a great way to get a feel for the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Relaxing ocean side

Posted Aug 5, 2014
Pros: Beachy feel, great staff.
Cons: Elevator was slow, but really...who cares about that sort of thing! I took the stairs.
Location: Joe's Crabshack was a great place to grab a bite and a cold drink and only steps away from the hotel.
After a long week in LA, winding down at Portofino was perfect. Laura at the front desk was excellent, extremely helpful and helped us move to an Ocean front room which is what you would want. The staff was very friendly, the room, although not over the top was absolutely appropriate for the setting and had everything you needed, and the balcony and view were perfect. If you are looking for a chill place to hang out for a couple of days either at the beginning or end of your vacation, this is it, as it's only 20-40 from LAX, so easy to get to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2014
Great service and hotel staff, view from ocean rooms is breathtaking. Patio railings and chairs needed cleaned, bathrooms are smaller, but well stocked.
Comment from Hotel Management
Aug 5, 2014 by Annelise, Hotel Management
Thank you for your generous feedback! We are thrilled that you enjoyed your stay with us. The views from our Ocean Side guestrooms are incredible and we are so happy to hear you were able to enjoy them as much as we do! We appreciate your feedback and look forward to seeing you back soon!
Comment from Hotel Management
Aug 5, 2014 by Annelise, Hotel Management
Thank you for your generous feedback! We are thrilled that you enjoyed your stay with us. The views from our Ocean Side guestrooms are incredible and we are so happy to hear you were able to enjoy them as much as we do! We appreciate your feedback and look forward to seeing you back soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Moscow, RU

unbeatable location close to water

Posted Aug 2, 2014
Cons: breakfast
Hotel building maintained in nice condition. note that there is no buffet breakfast, only a la cart and room service.
Comment from Hotel Management
Aug 6, 2014 by Annelise, Hotel Management
Thank you for your comments. We are so glad you enjoyed the property. Please note for your next visit with us that we do have a weekday breakfast buffet for $18 offered Monday - Friday from 6am-11pm. Thank you again and we look forward to seeing you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from no cal

Nice and quiet hotel. Great restaurant nearby

Posted Aug 2, 2014
Would recommend clean and quiet hotel after a as at beach. Two things hotel needs to fix the room key to get into hotel in other doors other than main entrance. Especially arriving late. The pool was very small, but I guess ok since ocean within walking distance
Comment from Hotel Management
Aug 6, 2014 by Annelise, Hotel Management
Thank you for sharing your thoughts Linda. We are pleased that you enjoyed your stay with us! We envision our hotel as a relaxing getaway and it sounds like you were able to experience just that! Please note for your next visit that our guestroom keys do open a few doors on the property such as the gym, pool area, and side entrances and we would love to learn which doors may not be working if you experience this again. Thank you again and we look forward to seeing you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to relax, loved it.

Posted Jul 23, 2014
Nice,quiet rooms , great view ,and everything to do was really close the pier, the restaurants,boat rides, the pubs and bars ,the beaches all walking distance. Once again I really loved it.
Comment from Hotel Management
Jul 29, 2014 by Annelise, Hotel Management
Thank you for sharing your kind comments. We are thrilled you enjoyed your stay with us and were able to experience the various activities surrounding our property. We love being in such close proximity to great restaurants and shops as it makes a visit to Redondo Beach very convenient for our guests. Thank you again for sharing your thoughts and we look forward to seeing you again soon!
1 out of 5
by A verified traveler from Manhattan Beach, CA

A Grotesque Rip-Off

Posted Jul 15, 2014
Pros: Nothing.
Cons: Everything. The best solution is to fire the management and staff.
Location: At first glance, the hotel is appealing because it is situated on a jetty overlooking a marina. However, it is inconvenient to practically everything
I live locally and had to scramble to obtain reservations for a visiting out of town colleague. I made two separate bookings at the Portofino, for a total of three consecutive nights. For the first night, I was gouged over $450 for an inferior room designed for disabled guests. It was dark and dank. I suppose that when the hotel staff realized that my colleague's stay was for more than one night, they developed some sort of remorse and moved her to a better room for the following two nights. Service was horrible. My colleague returned after a long work day to find out that her room was not cleaned. No apologies from staff. The staff was inexperienced and rude. After the third night, I moved my colleague to the Shade in Manhattan Beach, which was superior to the Portofino in every way. As a local, I will make a point of telling everyone that I know what a horrible hotel it is. Never again.
Comment from Hotel Management
Jul 22, 2014 by Annelise, Hotel Management
Thank you for your feedback Craig. We sincerely apologize for any inconvenience we caused your colleague. The guestrooms are scheduled to be cleaned daily and we will take your comments into deep consideration as we continue to improve our services.
3 out of 5
by A verified traveler

Not for me

Posted Jul 12, 2014
Pros: The location
Cons: New bigger beds.
My biggest gripe about this hotel is actually about something being small ....the beds! I'm not the smallest person but am also not out of proportion, but the beds in this hotel are too small for the average couple. The location is great and within walking distance of a beach and a few restaurants. The staff are friendly and helpful but the entire experience was spoiled by the poor beds.
Comment from Hotel Management
Jul 17, 2014 by Annelise, Hotel Management
Thank you for your feedback. Your comments are very useful and will be taken into account when making future improvements. We are pleased you enjoyed the location and had great experiences with members of our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Hollywood

Ocean View....wasn't ocean view but view of marina

Posted Jun 30, 2014
Pros: The staff, location and amenities are great. Very clean rooms.
Cons: The bed was a tad old..so wasn't as comfortable as my prior stay.
Location: Great location, close to Redondo Beach pier and several restaurants
I love this hote, the staff is friendly and helpful, the amenities are great. The first time I stayed I got Marina view....which turned out to be a view of the parking lot. This time I splurged and booked the ocean view, and was disappointed I couldn't see the ocean (I had a first floor room). I saw the marina outlet/breaker. I saw boats and it was a lovely view but I was really hoping to see ocean/waves.
Comment from Hotel Management
Jul 17, 2014 by Annelise, Hotel Management
We are pleased you enjoyed your visit with us overall and thank you for returning to stay a second time! As we are situated on a private peninsula, the seawall is essential for safety and as a result of its presence, we are able to play host to wonderful sights such as the sailboats gliding by that you mentioned. We look forward to seeing you again soon!