Ratings based on 1,112 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Rosemead, ca

Beautiful Ocean Views!

Posted Oct 28, 2014
Pros: The great ocean views and the staff
Cons: Room size and "price tags" for things in the room.
Location: Lots of dining options within walking distance. We didn't eat at the hotel restaurant but stopped in for a drink and the bartender was awesome!
We celebrated our wedding anniversary here and had a great time. We had an ocean view room which I recommend over the marina view. The staff was very helpful and friendly. The only improvement would be the size of the room. It seemed smaller than a regular hotel room. It also seemed like there was a "price tag" for things in the room, for example the robe, the shampoo in the shower, the stuffed animal left on the bed and even the bottles of water that were on the night stands. Instead of putting prices on things, it would be less tacky to put " This item is available for purchase. Please contact the front desk."
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the best hotels I've stayed at

Posted Oct 12, 2014
I came here for my birthday as well as my boyfriends birthday both times we've had were amazing times and best ocean front views . The hotel is well maintained and staff are extremely friendly Danny up at the front desk was amazing
2 out of 5
by A verified traveler from Australia

Overrated beach hotel wannabee.

Posted Oct 7, 2014
Pros: Walk along sea wall led you to pier and its arcade type bars and fast food shops.
For the (high) room rate i expected more and can only assume Portofino loaded the price with a tenuous claim to being close/closer the water. Staff were adequate to disinterested. Compulsory $26 per day valet parking was a gouge (car was parked ten metres away). Hotel badly needs updating. Fittings are cheap, dirty and showing age. A reasonable location for walk to Redondo Pier (but little to do there). A good location to demolish and build a comfortable hotel staffed by professionals.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Waterfront Stay

Posted Sep 30, 2014
Pros: the decor, the lobby, the bike rental, the restaurant, the service and staff
Location: There is a pier with lots of dining options and shopping along one of the major roads. The hotel is also situated on the 27 mile bike path.
We loved the decor of the hotel - especially the lobby. It was the perfect spot to watch the sunset in the evenings over a glass of wine. The pool area was small, but sufficient and we made use of the comfortable loungers and hot tub during our stay. The bike rental is a great feature that we took full advantage of almost every day of our stay. The food at the restaurant on the marina was super yummy; we highly recommend heading over there for happy hour before the sun sets. The room was comfortable with a balcony surrounded by lush landscape. The location was great, located near restaurants and shops. We would definitely stay here again on a return trip.
Comment from Hotel Management
Oct 6, 2014 by Annelise, Hotel Management
We appreciate your kind comments. We are very proud of The Living Room Bar in our lobby and are thrilled you were able to relax and watch the sunset over the Pacific. It is also great to hear that you were able to explore our beach city on the complimentary Portofino beach cruisers as there is so much to see in Redondo Beach! We thank you again for your review and can't wait to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Sep 30, 2014
Parking fee for both self park & valet is $26/day???? Complimentary coffee in lounge wasn't there at 7:45am. Not good when checking out.
Comment from Hotel Management
Oct 6, 2014 by Annelise, Hotel Management
Thank you for sharing your thoughts. Our parking charge is standard among all full service hotels in the area but we do not charge an extra fee for valet. We are pleased to hear you enjoyed our location as we are very fortunate to be situated right on the water. Thank you again for your review and we look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel, great views!!

Posted Sep 29, 2014
Pros: Great location!!!
Great staff, they went above and beyond. We will be back for sure.
Comment from Hotel Management
Oct 6, 2014 by Annelise, Hotel Management
We are very pleased to hear how much you enjoyed your stay with us and thank you for the kind comments. We look forward to seeing you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton, CA

Nice Hotel!! Great Water Views!

Posted Sep 8, 2014
My first time staying here. Very classy and upscale! Lots of great eateries and sight seeing!! I had a relaxing stay. I would highly recommend this place to anyone!!
Comment from Hotel Management
Sep 20, 2014 by Annelise, Hotel Management
We appreciate your kind review Jake and are pleased to hear you had such a relaxing stay. We are also thrilled to see that you were able to enjoy the local attractions and amazing restaurants nearby. Thank you again for your recommendation and we look forward to having you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle Australia

Great motel

Posted Aug 30, 2014
Great motel very clean very helpful staff. Motel offers free bicycle hire and is a short ride to Hermosa beach area. Close to the Pier area. Parking is $26 valet or self park. The beds where ok could do with an upgrade but still comfortable.
Comment from Hotel Management
Sep 20, 2014 by Annelise, Hotel Management
Thank you for taking the time to review our property Steve. We are pleased to hear that you enjoyed your stay and were able to hop on our Portofino beach cruisers to explore the nearby beaches! We'll look forward to serving you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from abertillery

Gorgeous hotel - choose ocean view

Posted Aug 29, 2014
Lovely hotel with very helpful staff. Make sure you upgrade if possible to the ocean view as you won't regret it :-) would definitely stay here again. The baleen restaurant was brill too - lovely food and friendly staff.
Comment from Hotel Management
Sep 20, 2014 by Annelise, Hotel Management
We are so pleased you enjoyed your stay with us Jo! While the first floor gives you a great view of the Harbor, the panoramic views of the Pacific from the second and third floor can't be beat! Thank you again and we look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right on the water

Posted Aug 26, 2014
Nice pool and hot tub restaurant on site and others within walking distance in room breakfasts reasonably priced. Beautiful lobby with bar. They have a business center and exercise room.
Comment from Hotel Management
Sep 19, 2014 by Annelise, Hotel Management
Thank you for your comments. We are pleased you were able to experience so many wonderful features of the hotel and also visit the local restaurants nearby. We look forward to your next visit!