Ratings based on 750 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Mill, SC

Great hotel that is close to the airport

Posted Jun 24, 2015
Pros: How easy it was to get a room and check in
Cons: Have the A/C on before I check in the room was really hot when I got there
Location: Close to the airport and dinning and the freeway
Easy check in - comfortable beds and the room was clean
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Not luxurious, but fine.

Posted Jun 24, 2015
Pros: The location. Pretty quiet. Restaurants. Plentiful parking.
Cons: Clean or replace the carpets. Softer pillows.
Location: 15 minutes from Hollywood. Universal City, Warner Bros, Disney Studios all close by. Very close to I-5 and I-134.
I had no serious problems with this motel, but I rated it okay because our carpet was dirty and/or stained. That turns me off and gives me the impression that the room could be cleaner. But other than that and very hard pillows, I really had no complaints. The location was in the heart of Burbank. Many nice restaurants close by, and only about 15 minutes from Hollywood Blvd. I felt safe there, and parking was no problem. Other than the dirty carpet, the room was nicely decorated and in good working order. They have just installed a new cable system, so lots of TV stations are available. WIFI was fine. They could have included a coffeemaker, but they do have the modest continental breakfast available. There is a decent restaurant on the premises where we had a perfectly fine breakfast. We didn't eat dinner there. Other than the carpet, I believe the room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los angeles

I love it just to say that my daughter n wife like

Posted Jun 13, 2015
My experience is that increidable bcuz of the surroundings is amazing we like it that all it counts
5 out of 5
Recommended
for Everyone
by A verified traveler from nahe Koblenz

Super freundliches und hilfsbereites Personal.

Posted Jun 11, 2015
Zimmer sauber. Alles da, was man so braucht (Kühlschrank, Fön etc.). Frühstück, wie man es eben von den Amerikanern kennt. Genügend Restaurants in unmittelbarer Nähe. Tolle Lage und Umgebung. Bushaltestelle in unmittelbarer Nähe (Bus 155 fährt direkt zu den Universal Studios). Rundum zufrieden.
2 out of 5
by A verified traveler

No place to sleep

Posted Jun 11, 2015
Pros: The bed and bedding
refrig runs all night very loud, no water pressure in shower
4 out of 5
Recommended
for Everyone
by A verified traveler

It does the job just fine

Posted Jun 6, 2015
I stayed here for 2 nights recently. This place is nothing really to look at from the out side. But inside the room was clean and fine. The bed was comfortable, and I got a old nights sleep. The TV was a little small and you only get about 15 channels, but a few where HBO. I would stay here again for the price.
Comment from Hotel Management
Jun 9, 2015 by Alfredo , Hotel Management
Thank you very much for sharing your experience with our future guests, we are happy to see you enjoyed your stay and more so that you will be a returning customer. Your feedback is greatly appreciated and welcomed. We are scheduled within the next 10 days to switch over to our new TV provider which will give all of our guests many more choices of premium channels to enjoy while staying with us. Thank you again for choosing Portofino Inn - Burbank. Best regards and we look forward to having you stay with us in the near future. Alfredo,
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Nebraska

Great value!

Posted Jun 5, 2015
Room was clean, modern and comfortable. Staff was accommodating and friendly. Location was very good for airport and some other shopping. I would stay their again for business.
Comment from Hotel Management
Jun 11, 2015 by Alfredo , Hotel Management
Thank you for sharing your experience with our future guests, we thank you for your feedback and welcome you back soon so that we may better serve your hospitality needs. Best regards, Alfredo
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Fantastic location

Posted May 27, 2015
Pros: good location, clean warm rooms. Cons: no eggs at breakfast, just toast and cereal.
Comment from Hotel Management
May 30, 2015 by Alfredo , Hotel Management
Thank you very much for your feedback and sharing your experience with our future guests. We are glad to see you enjoyed your stay at Portofino Inn and welcome you back very soon. Best regards, Alfredo
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a quick stay

Posted May 16, 2015
Pros: The room and secure parking
Cons: Breakfast
Location: Unknown
Initial impression driving up is this looks like a motel, and the layout certainly is. But the room was nice and clean (I' 9hm so paranoid of bedbugs), the bed very comfortable, and overall was great for a quick stay. The parking is monitored so we felt safe leaving our car there, which was fully loaded with our valuables (we were moving far) even with a luggage bag on top (not locked). We were told by locals it's a pretty nice area of town. We woke up the next morning to find our stuff still there! Not that it's recommended to do that, but it was fine for us.The complimentary breakfast was kinda lacking, bagel was a little stale, and it was basic continental fare. Some places surprise you with a waffles or some other perk, not this place. It was ok, we had to leave anyway, so really no time to linger over a hot plate anyway.
Comment from Hotel Management
May 19, 2015 by Alfredo , Hotel Management
It is great to hear that your stay was a pleasant one, we monitor the cameras at all time, i even have them installed on my phone so that i may add a second level of security on top of my staff while away from the hotel. Our guests love the comfortable beds and the different amenities the rooms offer. We hope all else went well with the rest of your move and welcome you back soon. Best regards, Alfredo
2 out of 5
by A verified traveler from so s. f.

hotel review

Posted Apr 27, 2015
Pros: it was in my route to l. a.
Cons: clean room
Location: not important
Not a clean room and breakfast was weak. parking was good
Comment from Hotel Management
May 1, 2015 by Alfredo , Hotel Management
Thank you for proving us with your feedback, we regret that your room was not up to par, it is unfortunate we didn't know right away, we would have changed your room to one that best met your needs. I have discussed this with my staff and we are taking the appropriate actions to assure this is not repeated. Again, thank you for your feedback and we welcome you back soon. Best regards, Alfredo