Ratings based on 216 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Canada
Presentable hotel served my purpose wellPosted Dec 11, 2014
Check in was good.to excellent. 2nd day room door lock became inoperable! Parking was not that great but the overall experience was acceptable at a competitive price!
Comment from Hotel Management
Dec 12, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We have noted your comments and will take corrective measures to alleviate to the best of our ability any future comments.
by A verified traveler
Wasn't ThrilledPosted Nov 17, 2014
Location: We stayed here for a cheer comp at Long Beach Convention Center and it was about 3 miles away.
When my 10 year old walked in she said "they shouldn't call this Quality Inn, they should call it Decent Inn." She wouldn't even shower in the shower. There were stains ALL over the furniture, very low class, gross. Parking lot is small and so are the spots, too hard to unload and load.
for Business Travelersby Rachel Ramosfrom long beach, ca
my stayPosted Sep 8, 2014 on Hotels.com
It's a very nice comfortable place to stay at, the front desk, and all other staff are very courteous, and attentive to their customers.
for Everyoneby A verified travelerfrom CA
Nice hotel, close to aquarium pacific & CatalinaPosted Sep 8, 2014
Everything I did was very convenient,clean environment, nice services and good breakfast
Recommendedby familyfrom california
close to csulbPosted Aug 27, 2014 on Hotels.com
Friendly staff. Great ribs and pizza place right on block that will deliver to your room. Unfortunately, we had chosen this hotel specifically so we could use the hot tub and the first day it was only warm and the second day, after we had requested that it be turned up and the staff said they would, it was broken.
for Business Travelersby A verified traveler
Posted Aug 25, 2014 on Hotels.com
for Familiesby Mollyfrom Signal Hill, CA
Posted Aug 19, 2014 on Hotels.com
very bad experience. the mattress was very firm. carpet very dirty. noisy (can hear next door neighbor). Hotel refused to let us check out early.
by A verified travelerfrom Spokane, WA
Posted Aug 17, 2014
Pros: It was fairly close to the airport and the room was large.
Cons: Nicer staff. Carpet cleaned or replaced. Air condition fixed or replaced. Grounds could use some attention.
Location: Only stayed the one night to be near the airport for an early flight.
I was told that the shuttle to the airport would leave at 6:00a.m. When I arrived I was told it was 9:00 a.m. Too late to find another hotel . The clerk was not sympathetic at all. The area around the staircase was dirty and uninviting. The carpet in the room was stained and the air conditioner was very noisy and not easy to operate. Needless to say I did not get a good nights sleep. Overall if some TLC and some attention to detail it could be a decent hotel.
Comment from Hotel Management
Aug 20, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this experience does not deter you from selecting Choice Properties in the future.
Recommendedby Donald Jamesonfrom Bethesda, MD
Comfortable and well located motelPosted Aug 11, 2014 on Hotels.com
Very comfortable. Wifi connection in room is very strong
Recommendedby A verified traveler
Desparate and dirtyPosted Aug 10, 2014 on Hotels.com
Awful! The rooms were dirty. So dirty my kids' feet turned black walking on the carpet. We found a used Band-Aid on the floor and the bathroom was filthy. The air conditioning barely worked and the room was musty. The neighborhood was sketchy with shady characters walking around the complex and going through the dumpster. The pool is also small and dirty. I would never stay in this hotel again.