Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Half Moon Bay, CA

Nice room with beautiful view of the harbor.

Posted Jul 27, 2015
We were there for a long weekend attending an event at the Long Beach Convention Center. The hotel was located right across the street & there were many restaurants within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very happy!

Posted Jul 20, 2015
I accidently my booked the wrong room. I thought i had booked a room with a bed and pull out couch but I booked a room with only one bed. I called to see if we could possibly upgrade to a larger room or even get a roll-out bed. The front desk was so helpful and within 5 minutes there was a full sized twin bed on wheels in our room lol. They didn't charge us for having an extra adult in the room either! (On the website it's extra) so anyway, we were really happy with our stay and the service :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Beautiful hotel with some messy vacationers. People would leave wet towels on furniture in lobby with empty wrappers etc. I noticed this frequently during my stay. More attention needs to be given to rude people decreasing the integrity of the hotel. People also sat on lobby furniture with wet bathing suits...obviously not comfortable for the next person wanting to sit there.
4 out of 5
Recommended
for Everyone
by A verified traveler from vista

Great location..!

Posted Jun 28, 2015
Awesome location. Walking distance to great restaurants, night clubs. Ocean views.. Staff are excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

All Was Perfect!

Posted Jun 22, 2015
EveN Got To Enjoy A Beatles Concert In The Lobby!
5 out of 5
Recommended
for Everyone
by A verified traveler from Redlands, CA

Weekend stay.

Posted Jun 19, 2015
Pros: Access to restaurants and attractions.
In Long Beach for a weekend function. Hotel is right in the middle of downtown with easy access to everything. Enjoyed our first stay here. A little noisy on the first night due to traffic, but overall very nice. Staff was very friendly. We heard that things had been refurbished recently, but our room looked a little worn.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location, nice views, business

Posted Jun 12, 2015
Location: Pine street restauarants
Get a room high enough on the ocean side and you'll have a nice harbor view with the Queen Mary. Very corporate hotel but with friendly helpful staff.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 6, 2015
Great location, easy stay for business, comfortable, updated rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from long beach, ca

Very nice hotel, close to the beach and restaraunt

Posted May 29, 2015
the rooms were very clean and comfortable, the view was absolutely amazing. The guest services and hotel staff were very welcoming and catered to our needs. The hotel was located on the strip of restaraunts, it was literally in walking distance of everything.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Wisconsin

Nice location, views

Posted May 21, 2015
Pros: The location and view was very nice, and met my travel needs for business.
Cons: I was disappointed that my complete hotel receipt could not be emailed to me after I checked out.
Location: The location was ideal for my business needs, which was the reason for my travel and stay.
The hotel harbor view room had a lovely view of the Queen Mary. Prompt breakfast room service, clean room, and close to several attractions like the Aquarium of the Pacific. Aveda products were supplied in the bathrooms.