Ratings based on 189 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Drew from San Diego, Ca
Highly ReccomendPosted Feb 24, 2014
We only stayed for one night, but the hotel and staff were incredibly awesome. Our room was located at the very top and had a pleasant view of the water and downtown Long Beach. Our studio suite had an impressive kitchenette fully equipped with everything you would need from a stove top to a dish washer. The room itself was a perfect size for two but my only complaint would be the minimal space in the bathroom vanity. We didn't have time to check out the pool amenities, but thought it was pretty cool that it was along the water outside. We're already looking to coming back for the Grand Prix and will definitely be staying at The Residence Inn!
for Everyoneby A verified traveler
Excellent Choice for Pre-CruisePosted Feb 4, 2014
Pros: Large room with sitting area. Excellent free breakfast. Close to lots of restaurants. Directly on the free Passport bus route.
Cons: Free shuttle to the pier would definitely be appreciated!
Location: Shoreline Drive and The Pike are just across the bridge...walkable, or a very short drive, or easy to access by the free Passport bus system.
Our shuttle from LAX had trouble getting into the hotel. It was easy to see from the road, but difficult to tell exactly where to enter. For future travelers....tell your driver to go through the security gates as if to park. There will be no fee for a drop-off. The hotel staff members were very cheerful and helpful. The room was spacious and clean. We had a kitchen corner with full sized fridge and microwave, and a compact dishwasher. Fully outfitted with dishes, cutlery, cookware, etc. Table with chairs, desk with chair, sofa and armchair, nice new television, huge comfy bed, nice walk-in shower with glass doors. We easily found the Passport bus stop just around the side of the hotel...it's a free local shuttle that goes along Shoreline Drive [lots of restaurants there, and shopping] and also goes up Pine Avenue to the Walmart [not a great neighbourhood, but perfect for picking up last-minute pre-cruise needs]. The complimentary breakfast was excellent....abundantly supplied, and lots of items. Seating area had lots of tables, plus the lobby had more sitting areas if needed. There was even a pop machine, for those like me who prefer their morning caffeine in cold not hot beverage! We didn't try the pool or any other services. There is no free shuttle from the hotel to the Carnival cruise pier, but the front desk staff happily called a taxi for us, and the fare was only about $10.
for Everyoneby Valerie from CA
Nice and close to the Queen MaryPosted Jan 8, 2014
Pros: Clean and lots of space. Came with a small kitchen and all amenities. Felt like a home away from home.
Location: Stayed here for NYE event at the queen marry (FUN). Hotel offers a free shuttle to and from the Queen Mary, runs until 2:30AM. Cheap taxi ride also.
Friendly staff. Dog friendly. Hassle free. Clean.
for Everyoneby A verified traveler
Posted Dec 28, 2013
Recommendedby Crystal from Utah
Perfect stay before a cruisePosted Dec 3, 2013 on Hotels.com
This was a perfect location for us as we were leaving for a cruise the very next day. The hotel had very nice accommodations and the staff was particularly helpful and pleasant.
for Business Travelersby A verified traveler
Good hotelPosted Nov 25, 2013 on Hotels.com
Has everything you need but not fancy.
Recommendedby A verified traveler
Posted Nov 23, 2013 on Hotels.com
for Business Travelersby Jennifer from KC
Great stay!Posted Nov 21, 2013 on Hotels.com
Great stay everyone was friendly and very helpful. Clean and easy access to event. Thank you!!
for Business Travelersby Austin from Los Angeles
Great hotelPosted Nov 20, 2013 on Hotels.com
The rooms had great views and the staff was incredibly friendly. Would definitely stay again!
Posted Nov 6, 2013 on Hotels.com