Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
72% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, Canada

Perfect central downtown everything close by

Posted Aug 25, 2014
Friendly staff at check in during the afternoon. Had awesome oysters at a restaurant on 1st and Grant. Saw a movie being made - jumping dude with gun. Green screen background.
1 out of 5
by A verified traveler from AZ

Beware!!!!!

Posted Aug 21, 2014
Pros: The lobby.
Cons: Almost everything could be improved including the nasty attitudes of the employees.
Location: Near Staples Center and Downtown LA
When we arrived, the desk could not find our reservation. After ten minutes they finally found it but told me I could only have a room with one bed. I told them that when I made the reservation, I only made it because a room with tow twins was available. They pretty much told me I was wrong and lying. I pulled up the reservation and showed them. I was right. They never apologized. They said they did not have a clean room with two twins and that they would have to get one ready. This really made me wonder about the hotel since it was now 9:30 PM. We finally got a room after 45 minutes of waiting. The lobby nice but the room was disgusting. Other than the lobby, the entire place was pretty much disgusting. The hand towels had obviously been used. When I pulled back the covers, the sheets had hairs in them. The TV did not work. We were so sickened we could hardly sleep. There was no hot water to take a shower. In the morning there was hot water but it literally trickled. We checked out as quickly as could in the morning. The desk clerk never bothered to ask how our stay was. Maybe they did not want to know.
1 out of 5
by A verified traveler from ca

Never going back

Posted Jul 20, 2014
No cold water in the shower, had to take a scorching hot shower even after they "fixed" it, and the air conditioner was on full blast but still hot in our room, never recommending this place to anyone unless I hate them
3 out of 5
Recommended
for Everyone
by A verified traveler

Alien

Posted Jul 18, 2014
Walking distance to convention center, no parking at hotel, would be nice if you had option to check out a fridge & microwave. Breakfast was good
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for one night stay at a good price

Posted Jul 4, 2014
Close to staple center close to shopping and restaurants :) great continental breakfast. Very friendly staff.
2 out of 5
by A verified traveler

Posted Jun 29, 2014
The price and its location is the only advantages
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

You get what you pay for..

Posted Jun 27, 2014
Small but close to LA Live! I liked location,room is small but was not there that long. Didnt mind staying there.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 23, 2014
the hotel located in a great place. clean. comfort. good breakfast. one minus - no parking place. nut it is usuall for american hotels.
2 out of 5
Recommended
for Everyone
by Tara from Orange County, CA

1 night stay for concert at the Nokia theatre.

Posted Jun 7, 2014
The hotel is old and could use some updates in the common areas. Is it that expensive to have new carpet put in the elevators? Otherwise the staff was friendly and efficient. Room was large and perfect for the purpose of our stay.
2 out of 5
by Steve from Fresno, CA

Hotel close to friend's son's wedding

Posted Jun 6, 2014
Pros: Room service was ok, and complimentary breakfast was good
Cons: Enlarge bathroom/shower space to allow enough room to put toiletries. Replace the window air conditioner with a less noisy one.
Location: We were there for a friend's son's wedding. Not on a sightseeing/vacation trip.
Hotel had no parking facilities. Hotel building was quite old. Noisy window air conditioner. Bathroom/shower was very small. As you sit on the commode, the opposite wall is right in your face! Very limited shelf space by the side of the small sink to put your toiletries. Shower was small enough to give me claustrophobia! No place in the shower to put your shampoo, brush, etc. Door dead bolt was missing the stem that locks the door. We could not use the dead bolt.