Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.7 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel not far from Old Town

Posted Jul 6, 2014
Pros: Proximity to attractions, jacuzzi, large screen tv.
Cons: Staff could be more helpful and friendlier. New pillows would help.
Location: Old Town is the main event, but Pasadena itself is a good proximity to LA and a lot of So Cal attractions.
The hotel meets basic needs. We paid extra for the jacuzzi, which was worth it. Parking was an issue at night, and you really need to get around in a car. The Continental Breakfast was not high quality food and was only out there for about a half hour.
Comment from Hotel Management
Jan 7, 2014
Thank you for staying at the Rodeway Inn & Suites. We do keep our breakfast for 3 hours, 6:30am to 9:30 am. Sorry for the confusion you might have had. Thank you for your comments and see you soon.
2 out of 5
by A verified traveler from San Diego, CA

Hotel close to restaurant and shopping mall

Posted Jun 18, 2014
When we got into our room and my wife was found out The toilet was missing cover seat. The wireless internet didn't connect to our phone and table even with helping of their staff.
Comment from Hotel Management
Jan 20, 2014
Thank you for staying at the Rodeway Inn & Suites. We are sorry for the inconvenience you may have had. Please let us know next to time whenever you incur such issues to let us know right away. Sorry again and hope to see you soon.
1 out of 5
by Kris from St. George, UT

Not as epected

Posted Jun 17, 2014
Pros: Nothing
Cons: Give me the rooms I reserved and paid for. A little courtesy, and upgrade your supplies.
Location: Good location, easy access to everything.
This visit started with the hotel unwilling to provide the 2 king rooms, non-smoking as reserved and pre-paid. Their reason was they were "booked" and the rooms weren't available. Even though I made my booking 30 days ago. There were no extras, 2 threadbare towels for the bathroom, maid serve that didn't clean one room until 5:30pm, a bad, no variety breakfast and a staffer who checked us in was surly at best. I can live with "economy" lodgings, but there was no effort to provide what I had reserved since they already had my money.
Comment from Hotel Management
Jan 20, 2014
Thank you for staying at the Rodeway Inn & Suites. We don't have any Non Smoking rooms available on Expedia.com, so you couldn't have reserved a Non Smoking room. If you did request it than we try to reserve that non smoking room if it's available. We always provide extra towels on request if the room doesn't have sufficient enough. We do provide a Continental Breakfast which does include two types of cereals, croissants, variety of muffins and donuts, juice, and crackers. Thank you for your comments and hope to see you soon.
2 out of 5
by A verified traveler from Bainbridge Island WA

Good location, close to downtown.

Posted Jun 2, 2014
Pros: Comfort and location close to where I needed to work.
Cons: Reliable elevator and internet access.
Location: It has good freeway access and is centrally located for people looking to visit Pasadena, Arcadia, and the surrounding communities.
The room was very clean and comfortable. I experienced two problems which resulted in the low score I gave the hotel. The elevator was not working. The same thing happened the last time I stayed here a couple of years ago. This was not an inconvenience for me, but could be for someone who has trouble negotiating stairs. Second, the internet was not consistent and kept shutting down, even after the hotel attendant rebooted the system. I travel for business and require a reliable internet connection. This was a major inconvenience for me.
Comment from Hotel Management
Jan 19, 2014
Thank you for staying at the Rodeway Inn & Suites. Sorry for the Elevator, but we did remodel It and now its working fine. Also the Internet is working excellent since we did put a new router and more access points. Sorry for the inconvenience and we hope to see you soon.
3 out of 5
Recommended
for Everyone
by Delma from Nevada

Very good for the price

Posted Jun 2, 2014
Pros: Excellent location.
Cons: The mattress.
Location: Close to everything. A visit to The Huntington Library and Botanical Gardens in San Marino and The Arboretum in Arcadia highly recommended.
This was my first time staying at a 2-star hotel, so I had my concerns. But everything went well, my room was clean and comfy, good environment and excellent location. I was a solo traveler and I felt safe at all times. The front desk guys were nice and friendly. I am a soda drinker and I liked the fact that they have a can soda vending machine in the parking garage. The room had a small fridge and a microwave. The only thing I didn’t like much was the soft mattress, but by the time I got to the hotel I was so tired that I felt asleep right away and the mattress was never an issue.
Comment from Hotel Management
Jan 19, 2014
Thank you for staying at the Rodeway Inn & Suites. We appreciate your comments.
5 out of 5
Recommended
for Everyone
by Joe from Indianapolis

Much better than I expected

Posted May 20, 2014
Pros: I had no problems to complain about
Cons: better breakfast options, although the coffee was good
everything worked, bed was comfortable air conditioner was cool in 102 degree heat and the wireless internet was fast and reliable. TV was also 37 or 42 inch with more variety of channels than most hotels I have stayed at.
Comment from Hotel Management
Jan 21, 2014
Thank you for staying at the Rodeway Inn & Suites in Pasadena, Ca. We appreciate your comments and are glad that you enjoyed your stay. Thank you for noticing the new memory foam beds that we have put in. We hope to see you soon and thank you again for your review.
4 out of 5
Recommended
for Everyone
by Rosy from San Diego,CA

Nice Hotel to stay in.

Posted Mar 31, 2014
Location: Good Location. Glendale Mall, Raging Waters among other attractions, are within minutes away.
The Hotel had new carpet and furniture with a comfortable bed. The area where the hotel is located is pretty quiet. The staff is friendly.
Comment from Hotel Management
Jan 21, 2014
Thank You for staying at the Rodeway Inn & Suites. We are delighted that you liked your stay and we hope to see you again. Thank you for your response, we really appreciate it.
2 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 18, 2014 on Hotels.com
Comment from Hotel Management
Jan 14, 2014
Thank you for staying at the Rodeway Inn & Suites. We understand that you didn't find our Hotel to your satisfaction. Please let us know what was the issue and we will gladly solve the issue as to the best of our ability. Thank you again for your feedback.
4 out of 5
Recommended
by john

Posted Mar 6, 2014 on Hotels.com
Comment from Hotel Management
Jan 14, 2014
Thank you for staying at the Rodeway Inn & Suites. We are glad that you liked our Hotel, thank you for your feedback.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 24, 2014 on Hotels.com
Comment from Hotel Management
Jan 14, 2014
Thank you for staying at the Rodeway Inn & Suites. We understand that you weren't fully satisfied with your stay. Please let us know next time what we can do to better assist you. Thank you for your response.